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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and overall comfort provided by these headphones. Users frequently praise the lightweight design and the perfect fit, noting that the product offers excellent value for the price. While the majority of feedback is positive, some users have reported minor difficulties regarding volume control, connectivity stability, and the length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,910 reviews
  • Rated 1 out of 5 stars

    Couldn’t get to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quit working almost immediately. Multiple trials on multiple systems and no dice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ever… here’s why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a month and they already sound like they have officially popped inside. The speakers sound horrible when explosions or loud bangs play in game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them in in August of 24 and lasted until November of 24. One day the mic stopped working. really hard to find a budget mic that lasts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, im not sure about the mic though. So far no complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent speakers bad mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mic on this thing is horrible. While the sound quality is just okay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Razer headphones were ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like them. The sound quality was lacking and required software downloads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good quality for the price would strongly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t compatible with Xbox. I am going to try a different brand for that reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check open box items before leaving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought “open box” condition was stated as excellent, but upon opening found the cable for the headset was ripped apart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst sounding headphones I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly to use on my Xbox Series X and it is the worst pair of headphones I have ever used on an Xbox. Absolutely horrid sound from it. I tried Dolby Atmos, I tried DTS X, and I even used the normal stereo headphone formats, and every single one of them had a hollow, deep, boomy sound to them. Absolutely horendous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These are okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not good. Will work for a short time then the left ear stopped working,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 3 Months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working 3 months after starting to use it. Trying to get warranty service good luck with that. Razer makes it very hard. And Best Buy was no help either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No didn’t like product wasn’t the best audio at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need better material

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vinyl on the headset rubs off on the skin. The material used is not sustainable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was received broken and my item was 200 miles away. I tried getting a refund or an exchange and they wouldn’t let me because my item was 200 miles away, so I just paid for this item and it was brought to me damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage waste of money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset Ive purchased ever. I use it for my gaming pc, and I get earrapes every 20 mins and the right side doesn’t even work after 1 week of use. PEOPLE SAVE YOUR MONEY AND YOUR EARS!!!!! These headphones are completely trash.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    woked well briefly. stopped working abruptly. poorly made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cusions around ear are too small. hurts ears within 30 min. sound quality is not that great. mic is nothing but static garbage. non braided cable. 3.5mm jack feels really cheap. and razer wouldnt give me my money back so im stuck with them. do yourself a favor and buy a pair of hyper xs instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Mic stopped working. Have to buy new headset after 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side has not worked since purchasing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side does not work at all i’ve tried over a week to make sure and still nothing. Will be returning

    No, I would not recommend this to a friend