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Customer Ratings & Reviews

Model:
RZ38-03720200-R3U1
SKU:
6479041
Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the exceptional comfort and high-quality build of the Enki Gaming Chair. The chair's effective lumbar support and easy assembly process are also frequently praised. Many appreciate the customizable recline options for personalized comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 362 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer chair. Nothing more needs to be stated.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always sit in a display before buying!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The armrest are very uncomfortable, the seat itself is very stiff I wouldn’t recommend using it for any extended gaming sessions, and the lumbar support felt more like a knee being pressed to my back. The pillow attachment was also super low so not the best for taller people. For the price it’s terrible I’ll be returning it asap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good chair very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair very comfortable, perfect size for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Overall great except two things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is really comfy! I could sit all day. I wish I could give 5 stars, Unfortunately I returned it due to the awkward postion of the headpillow. I’d keep it if I could adjust the pillow. I took it off while sitting. Moreover, I don’t like the reclining. I feel like Other chairs such as titan evo 2022 or akracing are easier than this. For your information, enki x is better for money (100 bucks cheaper) than this if you don’t care about the pillow and reclining.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very comfortable gaming chair. Especially if you sit on it for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enki A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this chair is better than the iskur it’s more comfortable and has a wider seat. I had the iskur and returned due to its narrow seat. Overall I’m happy with my purchase and definitely recommend the enki

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair, roomy, solid structure, and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming Chair for Big Guy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair...I'm a big guy and this chair suits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new chair. He said it’s very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable chair. .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for tall people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is super comfy and helps me keep a great posture!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in Razer because I got defects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give this chair 5 stars if it wasn't for the multiple defects it arrived with and my so far pretty bad experience with razer support regarding the issues. Poorly constructed seat base that makes farting sounds if you move your left leg even slightly. For some reason the inside of the cushion rubs against itself and it cannot be fixed or adjusted without ripping the seat apart and essentially breaking it. Razer support told me I'd get a replacement, but shortly sent me an email basically asking again every question I already answered during my 1.5 hour chat session. They are trying to do everything they can not to remedy the issue and save themselves money. I weight 150 pounds. This is my main issue with the chair and with how razer is handling their brand new product. The 4D armrests are extremely wobbly, like to a ridiculous degree. They come pre-installed and cannot be tightened because I see no accessible screws. I probably just got a early unit with awful build quality or just got a repackaged reject. For $400, its pretty pathetic. It wasn't anything I did wrong during installation. They wobble like half an inch up/down front/back left/right. Its kind of funny actually how big a fail they are. I can deal with this, though. Another part of the chair rubs really loud. The backrest on the left side where it screws on rubs against the plastic covers. This I can actually remedy myself by putting some sort of material there, but the first issue cannot be resolved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope purchase. Very satisfied. Large comfortable and customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Razer Enki

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Razer gaming chair every day. I like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable easy to put together works great excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is super comfortable. Easy to put togetherr.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect chair, very comfortable . would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair and comfortable, but a bit on the expensive side. Hopefully it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair is beautiful and comfy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this chair! Surprisingly very easy to set up, the only thing you'll really need a buddy for help is to carry the box into the house. Besides that once you get it in its a once person, simple job! I was able to score it with $100 off...no brainer. Razer & BestBuy come through again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy chair, I have back problems and a firm chair is nice for me.

    I would recommend this to a friend