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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 351 reviews

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96%
would recommend
to a friend

Customers are saying

Customers love the Kraken 7.1 V2 Wired Virtual Surround Sound Chroma USB Gaming Headset's superb sound quality and comfortable fit. Many appreciate the convenient retractable microphone and the impressive bass response, while some find the included lighting effects visually appealing. A few users mentioned needing to use software for full functionality and some would prefer a longer cord or a 3.5mm jack option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 351 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and a clear mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide good sound and both in gaming and VOIP calls folks on the other side report a clear voice. They appear well made, have decent heft to them, but aren't tiring to wear for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Unexpected quality and comfort!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer Kraken 7.1 Wired Chroma V2 Headset First impressions: Nice box, impressive packaging but pretty much lacking in documentation in the box. Headset is pretty light considering its size. Once the headband is adjusted, they are very comfortable. Use: Wore them for about 3 hours the first evening and was impressed by the comfort. Listened to some music and played a few games getting a feel in different situations. Wasn’t quite happy with the sound, so the next evening began fidgeting with the Razer Synapse app. It works very well and allows easy changes to the Bass Boost and other settings. I spent some time with the EQ and was finally able to get some realistic bass and treble sound. I found the Bass Boost produced a heavy boom but sounded entirely unrealistic so turned it off and adjusted each end of the spectrum up with the EQ to get the sound the way I like. After adjusting, I found the sound to be even better than a set of Bluetooth headphones that cost four times as much! Very happy with the sound at this point. The one thing I miss from the Bluetooth set is that I can’t just get out of my seat when I want to, I almost forgot what it meant to be tethered to my computer again. I have very mixed feelings for the cord. It is made of braided nylon, so it should last a very long time without having the problems some have with twisting or cracking. The thing I really don’t like about them is that it is very noisy as it rubs on things such as clothing. The sound transmits right into the earpiece on the left side and somewhat spoils an otherwise very nice sound. Features: I found the lighting to be interesting, although my kids really thought it was great! Guess I was more interested in the sound than how it looks. The mute on the actual mic is great, with the light letting you know at a glance if it is on or off. The large earpieces are probably the best part. They are very comfortable yet seal in the sound very well. Because they are around the ear instead of just over it, I was afraid they may be too warm, but that is not the case. The surround sound is incredible and way better than I expected. Conclusion: I probably shouldn’t have been so surprised by my experience, but I am pretty picky! Overall, I had all of my expectations blown away by this headset. I really did not expect the quality of the sound to be so good (once I spent some time adjusting the levels) and am very happy with the comfort as well. I would have no problems recommending this set to anyone, whether they play games or just listen to music. I have only dealt with Razer products one other time and was impressed by their customer service and response then. I am even more impressed now as I see their products maturing and delivering quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The microphone works great, the audio is very good after tweaking the EQ, and surround works surprisingly well. Great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best gaming headset on the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In its price range this is the best headset you can buy I own 4 of these and they've withstood long gaming sessions and 2 small kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is amazing especially the Mic Quality. I asked my friend how my mic sounded and my friend was surprised by the quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset. It is solid. Sound quality is amazing. Sometimes it being USB conflicts with other stuff on my computer but other than that. A+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset offers great, noise cancelling sound. The microphone projects my voice clear with not static or interference. My favorite gaming headset so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it promises as a surround-sound, voice-cancelling headset and while the chroma effects aren't very flashy, they're very nice to have!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great usb 7.1 headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great headset for the price in razer settings u can fine tweak these yo perform and gear the best in fps games like rainbow 6 siege

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for a gamer friend of mine and he really enjoys it. Sound quality is excellent and Best Buy price-matched a competitor's price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones; a little big, but the sound is Great. The Microphone filters out background noice perfectly. Very Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet sounds at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for my daughter's PC. She spends time on You Tube listening to music. Great sound, the ear pads are very soft too.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Razer Kraken Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. The sound clarity is nice and love the sliding microphone to adjust the distance from your face. There may be others that are better but why waste the extra money?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound and I like the clarity of microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have very good sound for the price. The flexible microphone produces a very clear sound. Overall I like the Kraken very much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and sounds very clear. The mic cancels out background noise pretty well and I"m told my voice sounds really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't feel like having a bunch of wires cluttering up your desk, but still want to experience solid surround sound, this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, they dont hurt my head wearing them for long periods of time. Overall very nice headset. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and good quality make this an excellent purchase. Use it daily for gaming and twitch streaming. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and Mic quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome, I use it on arma and when ever a chopper comes near I know exactly what direction it's coming from. Mic quality is a bit choppy but still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound and mic clarity are both amazing! Definitely recommend getting these if you're looking to stream games online.

    I would recommend this to a friend
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