Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 189 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Kraken Kitty V2 Pro Gaming Headset's sound quality and comfort. Many appreciate the design, customizable earcups, and lighting features. While the microphone is well-received, some customers suggest improvements to the connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 189 reviews
  • Rated 1 out of 5 stars

    Buyer be ware -complete junk- Best Buy didn't help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working after only like 4 months. Instead of being able to help me online/over the phone - I am forced to go into the store. I bought them online - because I travel for work so getting to a store is difficult. I may never purchase from Best Buy again - It might be better to buy complete crap on amazon - because when it doesn't work you can throw it away. This hunk of junk cost almost $200

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are AMAZING! I get my clear call quality whether I'm on a business call at work or gaming with my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are so happy and amazed with it , and with good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Great Mic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister got these to use for work, mic quality is amazing. They are on the heavier side but besides that no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razen - Kraken Kitty Edition V2 Pro Wired Gaming H

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know that it came with different sets of ears, super cute! Met my expectations for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much sound is amazing would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancé loves them she uses them for nothing but gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister in law, she uses it all the time now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect headset for a pink gamer girlie

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset, mic can be a bit quiet but you can use the razer software to turn that up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super adorable, easy to use and it works amazingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one for a while and have been enjoying it (not a bot)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Niche but nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset overall. Mic quality could be a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new gaming headset are so compatible and look amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Headphones model for game with multiple style for the ears and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little cute things

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the differents ears so funny, they work great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!!!

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset & stylish for my wife!! Great Purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cute but poor quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought twice thinking the next one would be different but nope!! This thing wears down sooo fast!! The head support cushion will rip apart and you’ll see the foam they put underneath it within less than a year. People will often say they cannot hear you, or your mic volume is too low.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Head set wired

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and fun to wear. Enjoy changing the ear pieces.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for what it is.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is bad, and the microphone is not great... I was really hope this one would be a winner for my wife, but she didn't enjoy it. She said the ears were cute, but the aesthetic is a little dated now, and the boom microphone is annoying. The microphone quality is subpar for a headset that is this expensive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT RECOMMEND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to connect to change colors or the lights but it advertise as rbg. worst headphones ever.

    No, I would not recommend this to a friend