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Customer Ratings & Reviews

Model:
RZ04-00870300-R3U1
SKU:
8834901
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Customer reviews

Rating 4.4 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.3 out of 5 stars

  • Comfort

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Kraken Pro Analog Gaming Headset overwhelmingly positively, particularly praising its sound quality and comfort during extended use. The retractable microphone and overall fit also receive favorable feedback, while some users mention the lack of volume control as a drawback. A few comments point to the headset's compatibility with various devices and its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-415 of 415 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the headphones are great, as well as the microphone. I talk with friends through discord, and it is picked up perfectly. The free surround sound given by Razer is also a very nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great directional sound. The Razer has included their 7.1 surround program which allows for customization of the direction you're hearing the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My gaming nephew loves them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for "gaming" gear for my nephew and after reading reviews I chose these headphones. After several months of use he still loves them! Great purchase - would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming Headset for the Money. Even comes with the upgraded software to make it 7.1 surround sound. Never had a problem with any Razer Products.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    13 yo loves them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great and comfortable. Loves to retractable microphone. Color is perfect. Use did phone too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. It works perfect. Everything that I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the surround sound feel! came with free upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than last one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset because part of my last one was messing up and Best Buy does not sell the cord I needed separately. This one is much better than the last one I purchased because it has the volume control on the cord

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable on the ears Mic works good and picks up voice well. wish headset was louder top gets sore after a little while

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sub Par

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite displeased with this headset. I bought them to replace my Carcharias or however they're spelled headset, and they don't come close. They squeeze my head, they are WAY too bassy, pretty muddy, just not worth my money. The only reason I was replacing my previous headset is because the left cup stopped working. This isn't against Razer, because as I said, Carcharias is probably the best sounding and most comfortable headset I have yet used. Overall just not a good headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter loves em'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason they were rated 4 instead of 5 - they're a little bulky. Otherwise a great headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great. My son loves them. Was a birthday present.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mic don't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i bought this mic about a week ago and it worked fine. the only problem was that my friends could hear the game i was playing. Then about two days later the mic completely stopped working. poor product overall and overpriced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Headset for Too Much Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this headset and within 20 minutes of wearing it and listening to a youtube video I have decided to return it. The Kraken Pro is one of the Worst headsets I've used in a long long time. The Headset itself is painful to wear for more than 10 minutes and the sound quality is poor, even for something as simple as a podcast. I cannot attest to the microphone quality as I could not be bothered to put the headset back on. I will be buying another HyperX Cloud which is the same price, but exponentially better in sound, comfort, and i would imagine mic quality (never tested the Kraken).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very overrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset had low quality volume settings sometimes cutting in sound or not playing at all, mic was terrible and was extremely uncomfortable to wear after hours at times of gaming i would take them off and would have stretch marks on my ears. Personally if you are looking for comfort and a good mic swell as good audio look to hyper x or logitech. Never buying from razer again

    No, I would not recommend this to a friend