Customer Ratings & Reviews

Don’t like them at all, bad quality... feel very bad quality..

Got it for my xbox, couldn't get sound at all, looked up fixes nothing helped

Product does not work and is completely useless/defective.

I can't say a single thing bad about this headset! I am not one for writing reviews but I've never been so impressed with a headset in my life! I have had multiple brands astro, turtle beach, steelseries, and many more. This headset beats it on every level comfort 10/10, sound 10/10, user friendly, excellent mic and honestly just everything its amazing. I also purchased the wireless man o war version and honestly I was not impressed and returned it due to comfort problems. Pick this one you won't be disappointed

Very good Headphones for games. Can hear the music perfect or the game sound, or others if you use any voice programs to talk with your teammates.

The comfort and sound became the immediate qualities that were apparent to me. I game on PC and Console so the adaptability between the two was just what I needed in this headphone product. The stretch and cushion made gaming for hour on end a breeze with no sore ears or discomfort. Half the time I don't know they're there, so lightweight and easy to adjust and wear. Over all an unbelievable product and great price for the quality and features that it comes with. Will be buying more Razer products in the future.

This headset is amazing. The Kraken is know for its classic, yet modern look and its bass. The microphone sounds excellent and performs good. The one that are got are the oval earcups which are wider and taller than Razer's circle earcups. It covers up my ears like an over ear headphones similar to beats. Honestly, I think this is perfect for me for my usual gaming.

I have had the headset for a few months and i love everything about it. The sound quality is great i can hear everything is clear and crisp and the bass is really good. I also like build quality, It is constructed with aluminum and is very durable unlike most plastic headsets. The headset it also very comfortable.

2 + years after purchase - still working like new. I did have to replace the ear pieces which are available and reasonably priced with a quick online search. I wear glasses when wearing these and have no discomfort at all. The sound is great, very crisp & clear. I usually stream music while I game and the game sounds are are still clear & distinct from the music. When playing driving games for example - you can hear the vehicle, enviroment, other player voices and the music without any confusion. I noticed the headband part is starting to peel the "pleather" and those are also available but I may just wrap it in leather. If you are thinking about a great pair these are what you are looking for!

Picked up this headset on sale today. Way more comfortable than the TB I had. Feels expensive and of great quality. Sounds great for the price. Don’t hesitate to buy one.

Alright so I bought the Razer Kraken V2 and know this Im a huge Razer fan my gaming PC has the Deathadder keyboard and Razer Mouse so I had high hopes for these. Opening the box everything looked good, and first thing I noticed was tbe cord that connects to the PC its almost like a piece of string flexable almost weightless. Very nice, then i moved on to the headset its also lightweight looked good and he mic effortlessly slid in and out which i did and didnt like but thats my preference as a gamer. Plugging everything in I put the headphones on first thing I noticed it had 0 gripage on my head felt like if I moved my head to quick they would fly I didnt test this so Dont Try it at Home Kids. But with my preference I like a headphone that fits snug and comfortable which these didnt they felt loose and unsecured. Testing the mic quality out it sounded okay and even chatting with a friend he said it was an improvement over my old webcam mic but not by much mostly because the mic is closer to my mouth while the webcam was far away. And know that my webcam mic is almost 10 years old, and these headphones are pretty recent, so I wasnt pleased with that. Continuing to test it while gaming the audio was clear but it didnt do anything for background noises my old music headset I got 2-3 years ago for my Ipod did a better job at blocking sound and those cost me 30 bucks at the time. And I know there is a Surroundsound type of Kraken but if those are like these only better at block outside noise I dont think they are worth the money you pay. So my overall review? 3/5 stars and if I had the choice i would have put them at 2.5/5 are they nice for an amateur gamer who plays for fun and doesnt care? Yes perfect but if your a serious gamer like myself who uses all sounds to his advantage I wouldnt recommmend these to you not for 80 bucks. So.... Pros: Cord that connects is weightless flexable great quality (I have debated keeping the headset for the cord alone but 80 for a cord is too rich for my blood), and clear audio Cons: 0 Background noise protection, mic qaulity is average, headset is loose feeling.

It's good for the price and for gaming. Music and such.

So I have read that others in the past had this issue of a very low volume situation, but that it was fixed in some PS4 update a while back. Well, I just wanted to confirm that it's still a very prevalent issue in Dec 2018. I'm not sure why these are even advertised as compatible with PS4, when they are not even usable other than to hear others chat, since that's all you can hear in the game is other peoples mic's. Plugged in to my phone they seem to work fine, but that's not what I purchased them for, nor is it what they're listed to be used for. Very unfortunate that a headset with so much potential is basically rendered useless for anyone who actually wants to hear what's going on in the game, especially in FPS games where enemy footsteps are a critical element to winning. I'll be returning these today and getting a pair of PS Gold 2018's, since at least I know I won't have any compatibility issues, and also I can use those as a 3.5mm headset as well as wireless.

Tried every plug configuration I could think of. Still failed to work on Mac Mini. No-Show on Sound device list. NO MIC function. SOUND required the splitter plug, or only one ear can hear; sound was average to poor, at best. In-line volume control barely made a difference...unknown on/off switch on volume control did nothing. The cord is cloth covered--cool, yeah? NOT if you need the unit to last; it’s far too fragile a cover for the thin wires inside. This unit is a poor excuse for a headset, right out of the box...no wonder it was on a steep sale!? Tried online access for drivers...can’t even use that Kraken site without accepting TOS. Downloading drivers? NOT clear where to find; then, the choice is Russian or English? In these times we live in? What else might piggyback and infect my computer? PHFFT! Don’t go there. Headsets are Slave units; NONE should need downloaded drivers; headsets should all be generic plug’n’play on ANY unit they can plug into to source sound. Unfortunately, the industry is shooting itself in their collective feet, rushing to make all headsets proprietary. That’s like forcing car drivers to buy make/model proprietary tires. It’s just WRONG.

Very good gaming headset if you want to play games

Is it 7,1 because on the site of razer it says this product is 7.1 .

I love everything about this headset and it would be the best headset ever BUT there is 1 issue the mic doesn’t work which for me makes the headset really bad because I bought this specifically for the mic and it really disappoints me that it doesn’t work.

Weak sound volume low. I try to lisent call of duty I try. Red dead redemption and I try battlefield v. Nothing help me to enjoy. I did setting and brum weak sound low low volume

Pass on anything Razer. My son bought these but begin having issues with the cord less than 3 months after getting them. When he contacted Razer for replacement/fix under warrenty they wouldnt give him the time of day and refused DESPITE him having a full one year warrenty. What a joke!!! The flimsy design of the cord is the issue and Razer knows this. They just dont want to pay to fix their own design flaws! So dont bother because when your headset fails you will be stuck with a warrentied product that will not be fixed or replaced. So spend your money on a better company that WILL take care and honor its warrenties.

I am a huge fan of Razer. I have their keyboards, mice, mouse pads and several headsets. Picked this up on Black Friday at Best Buy and I wish I had just taken it back. This is by far their worst product ever made by Razer. Game sound is loud. If you use VOIP though, it will be too quiet. Want to watch something on Youtube? Good luck hearing it... Do not waste your time on this overpriced heap of plastic. Get something else that will work. The software is useless. The drivers are terrible at best. Just save yourself the headache.