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Customer Ratings & Reviews

Your price for this item is $94.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,394 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones! The sound is really good and fit comfortably over your ear. This is my second pair. The first one went to my nephew and I kept these for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality for the price. I bought this on sale and would definitely buy a second back up to my wireless when it goes on sale again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfort, good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well for gaming. Wired so don't have to deal with dead batteries and you are on the computer anyhow. Good sound and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good headset for gaming.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sturdiness and the sound quality. However, I wish it could get bigger to fit bigger heads. Also, setting up is a little confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and overall they are really good. Really comfortable and the sound is superb. I really like the fact that I can use these on both my PC and xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad I expected a little better though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoy these headphones. The sound is pretty decent. My biggest issue is the build quality is not as good as expected. The part that covers the top of the head band feels cheap. I like that the microphone can be pushed into the earpiece. It needs to be a little longer in my opinion. I have been using them for work and I haven't had any complaints about not being able to hear me. I do enjoy the extra features that the usb cable provides. The software is also nice. I wish it was available for my Mac though. They perform quite well on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our Xbox. Sturdy and comfortable. Sound is clear and you can’t hear it if sitting next to the person using them. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Compatibility

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use with my Xbox one and they work great! I’ve also used them while working from home, very comfortable. And the kids have also used them for home school.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Great sound good mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the comfort I get from using these for long hours base is good and I really enjoy the switch to increase game volume or chat volume without having to mess with my volume mixer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset. Get the newer ones.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it today. Mic breaks like all mics on gaming headsets after a year or so of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wow!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Razer product. These headset is almost perfect in my opinion. Very loud, the build quality is durable, I have no issue with the shape and size. I went with wired because I don't have to worry about constant charging the headset or loosing sound connection. My only complaint is that changing the loudness between the chat and sound from the controller is a bit tricky. You have to hit the side switch up or down. I wish it was a separate button for that. Other than that, the sound met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Battle tested

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and durable.. 8 yr old bought with birthday money... Went for the gusto... Still working fine..months later... And he isn't gentle with them

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Best Gamer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can modify and control the surround sound. Amazing retractile mouth piece when not in use. You can change the volume by just a push of a button. Best gamer headphones by far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Clarity is the best and they are very comfortable. The cord is just enough so that yoy can move around and not get caught.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having a cable headset as you don’t need to worry about charging, the cable is long enough for me to use it comfortably. I recommend, it’s super comfy and the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset, it is not too hot on my hears and it prevents my glasses from pressing my temple. Sound is very decent and I got them with a good discount.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great entry level gaming audio.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, simulated surround is pretty accurate. Only down side which is also a PlayStation limitation is not being able to turn volume up a little higher.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good on this headset. It is a bit large for a teen but not too big that it is uncomfortable. You do have to use the volume control or it will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Great for gaming like warzone and chatting with friends. Love that I can use them on ps4, xbox, and pc

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Good decently priced gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Audio. Good quality. Nice braded corde. Easy to use. I like haveing easy access to muteing my Mic. Ear cups are padded nicely

    I would recommend this to a friend