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Customer Ratings & Reviews

Your price for this item is $94.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 1394 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken Tournament Edition headphones' exceptional sound quality and comfortable design. Many appreciate the microphone's convenient placement and the headset's compatibility with various gaming systems. However, some users experienced issues with the volume control and found the software somewhat problematic. A few also noted the headset's size and weight as potential drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,394 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works perfect for the gaming that I do. Sound quality is good along with the mic doing exactly what I needed too. Fits over the ear very comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say these headsets are dope. Great sound and mic quality. With the thx DAC/dongle enhance the gaming experience a lot. Soft cushion ear cups perfect for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them so far....I’m not using them for gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I started working from home, I needed headphone to hear and for my customers to hear me. So far they work great! Sounds I amazing and they are comfy.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Disappointing Volume Control on PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this set of headphones for my PS4. I was replacing a set of wireless Turtle Beaches that were broken. I decided to go back with a wired set, because I had gotten tired of dealing with charging batteries, headset dying in the middle of a game, etc. Pros with this set: The wire is long and it comfortably reaches across the room, with line to spare. Also, it's braided canvas like material on the cord, and not rubber...so, less worrying about it eventually starting to break and split from around the wires. And, the price wasn't bad. Cons with this set: This headset is made more for PC. The volume control box does not work with the PS4. My Turtle Beaches had various settings and volune control, that worked with the PS4. For instance, you had bass boost, superhuman hearing setting, and you could control game sound and chat sound separately. This set has none of that. The volume control only turns up the volume of game and chat simultaneously. So, I found myself playing FPS and not being able to clearly hear my team, over the game sound. Additionally, the volume is not clear at full peak. Some games will sound very low, also. In all, it's a decent backup set, to a good pair of wireless headphones. If your battery dies, mid game, just throw these on until it's done charging. But, I definitely would NOT recommend these as a primary headset...only a backup. I will definitely be purchasing another primary set, like the Turtle Beaches.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing geadset great feel love the controller in comes with also sounds great and it has a nice base definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for surround sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, comfortable around the ears and the padding does wonders to not leave your ears hurting. Sound is great after downloading the Synapse app!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    OK but there's better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a freak when trying to get the perfect sound for FPS games. Hearing positional foot steps in game gives you an advantage. These are comfortable and sound quality is good. My complaint is the mic. My voice sounds nasally and picks up too much ambient noises. I still have them but tend to always go back to the Corsair HS50 for better sound signature and a better mic. Surround sound is a gimmick and don't care for it. The Razer has an edge on comfort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. Extremely comfortable as well. Only downside is the Mic can be quiet to other players

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sceptic on it but tbh the comfort is great sound is great!, love that its compatiable with all systems no need to buy any extras

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset on a budget.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, clear mic, and comfort. Bought one as a gift since I was highly satisfied Use the usb if your having controller lag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excelent headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and the volume control is nice once you get used to it's location, second headset I've bought great sound and great mic pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality and bass and good directional audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfort. I’ve gone through a few headsets and these are by far my favorite and haven’t shown any signs of wearing down. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Extremely comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the ear cups are extremely comfortable and stay that way regardless of how long you wear them. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable reliable headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound setting and really comfortable. Can wear these all day and with the Razer software you can really make the sound perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the money. Fits my head well and does not rub on my ears. Sound quality is amazing and worth it. Well built to last.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these in the Black Friday sale and they’re truly epic. Very comfortable, sound great, and the surround sound really rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and works great for long gaming sessions. Built quality is good but wish it had better materials.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this headset works great, love the mute button, comfy on the ears, retractable mic is great. Not bad for a wired headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is easy you use and sounds great for the games I use them for. Good headset for the $$

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these. Especially that the mouthpiece folds in. Great lower cost option for gaming and hands free conversations.

    I would recommend this to a friend