Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,373 reviews
  • Pros mentioned:
    Microphone, Rgb

    Rated 4 out of 5 stars

    Razor kraken ultimate headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I enjoyed this headset as it didn't feel comfortable at first, they turned out fitting nicely. They block out sound which is nice and the cord is fairly long. The mic rolls of which I liked but I would have like the mic to be a little longer. Mic is simple to use and works well. The RGB lights on the side of the headset aren't to bright but looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goated

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily for my PC. I love it, no issues or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality and very comfortable for a big egghead like me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my ex and now I regret it , they were ok tho

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best mid range gaming USB headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the best mid range USB gaming headset out there. Razer nails it once again here. Comfortable, great sound, a retractable mic which might not sound great but it actually is. I also work from home and they work with Amazon Work Space and Microsoft Teams. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone set although it’s corded I dropped it a few times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are awesome, my kid loves the sound and flexibility with Pc and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Razer Kraken Ultimate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer did a great job for the overall build quality of the Kraken Ultimate. Straight out of the box you can tell that this is a super premium feeling headset. The metal frame feels super sturdy but not heavy enough to constantly remind you that it’s on your head. The fake leather on the ear-cups and headband doesn’t feel cheap and feels convincingly like real leather. Sound quality is nothing special unless you’ve never used a THX headset, but it took me a while to get used to, coming from a Kraken Tournament Edition. The mic isn’t anything too stellar, the software helps make up for it through the customization but not as much as I hoped. I thought I would love the mic mute red led since I always forget that I’m muted in tense situations but it really depends on where you position it or your head shape. I personally did not get this headset for the RGB but it looks really nice if you want it on. I also really expected this headset to have onboard memory for the price point but it doesn’t and that really annoys me since Razer Synapse annoys everyone and I don’t like having software run in the background. Overall I enjoy the headset but it’s definitely overpriced at msrp compared to other headsets on the market and would not recommend unless it’s on sale, but even then I believe better mics can be found for less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for “work” as I have to use a headset for 8 hours a day but also when I want to play on PC. They are extremely comfortable to wear even after 8 hours. The sound quality is great and overall I’m really glad with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice to use for games

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this one he says he doesn’t need to close his door to listen his games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and superb design, Razer is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never owned a headset this great, Razer hasn’t disappointed me yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Easy to use. Using it for PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb, Sound quality

    Rated 5 out of 5 stars

    Cool headset that lights up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset that lights up in a lot of different colors. I personally like the fact that you can change it to light up to whatever colors you want using the program you can download for free. The sound is good and I like gaming with this headset and also listening to music. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends son really liked it. The collapsible mike is really useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they hold up good but I needed a usb extender for mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset for ps4

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Works good with my PS4 and would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these for gaming and he is very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far of the best headsets I have ever had the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Rgb, Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Kraken 7.2 to Kraken Ultimate after my cat chewed on the wires. I immediately noticed an improvement in sound quality. I could hear a lot more details in my games. The customizable rgb is always a nice extra too. If you're debating between the ultimate and 7.2, I'd recomend just splurge for the ultimate. You deserve it.

    I would recommend this to a friend