Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,373 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset. Excellent sound quality and haven't had any issues with it yet. Also very comfortable. Most headsets I've owned caused me ear pain after a couple hours of wearing, but these I can wear all day without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES EVER FOR MUSIC OR GAMING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have absolutely never experienced a more pleasurable set of gaming headphones. The EQ and THX Spatial surround make the sound quality completely adjustable and sound better than I've ever heard. Even music on these is absolutely ridiculous. Head rattling amounts of bass and crisp high notes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4.5/5 An AMAZING Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I have purchased! I started off with Turtle Beach Stealth 600's, then move to Steel Series Artic 5's. Both of those were really great headsets but if you can get this on sale like I did at $69.99, they're the best headset you can get. The drivers are loud and boomy but it doesn't distort the sound with it's crazy bass. They are still very crisp and clear. I also love the Razer Synapse software, it allows you to customize this headset even further with so many sound options. (I personally love the THX Spatial Audio). I can finally hear footsteps! Also one thing that caught me off guard with these is they're SUPER loud! You'll have these on 50 volume and its louder than my other headsets at max volume. I only wish the cable was a bit longer but oh well, an easy work around. I 100% recommend this headset to anyone looking for one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    head phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work awesome , fantastic sound. They connect so easy and fast

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Much better than I was expecting

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I only bought them because my nice headset broke and it was all that was available but I was pleasantly surprised but it’s quality. It’s comfortable for my large head and the voice quality is good. It’s nice being able to retract the mic when I’m done because that’s how I broke my last headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad for sale price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there descent. Biggest point is when i put them on they sound good and I forget they are there. Not heavy and they don't put any pressure on my ears. Got them on sale so not a bad price. I am bit surprised about the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great comfortable Gaming Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used PC headphones since the 90s and this is one of the best pairs I have purchased. Incredible sound, very comfortable head set even for those who have bigger then normal ears and I had on saved items list for a while where it was half off the regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Omg comfy and amazing features!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has a mic that can be hidden, and accessed when wanted! The mic can also be simply pressed to mute, which glows red when muted... surround sound is quality and volume control is perfect! Than you also have the led system tied into Razers Chroma workshop .... thanks guys for quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razed- Kraken

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset I’ve bought. Very comfy and the speakers are big enough to go all the way around your ears. The sound is just as good, if not better, then some of the best products out there

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had these for a week but this headset for week but I’m already loving it. Very comfortable and lightweight. 3D audio is pretty neat. Set the headset to game mode and turned the bass down a bit in the Razer Synapse application and i can say the sound is better than my old TurtleBeaches

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! very comfortable, can be worn for hours with no discomfort! Great sound quality awesome options is you can change the lighting to your liking! Great all around gaming headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, fits over the ear perfectly. Excellent sound whether it’s a game or Netflix. Lightweight yet still feels substantial when holding them. They synched to my other Razor products. You should get these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset for Gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid headset for me. I’ve gone through 5 headsets now and this is the best one yet. The great gaming surround sound is my favorite thing about this headset. The headset feels great and works very well overall. Some might say it’s a bit bulky but I don’t mind it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, Great audio, and value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, very customizable in the razer software. very comfortable and not super heavy. your ears also stay nice and cool and don't sweat when you are on the grind. By far one of the best headsets I have owned. and the 7.1 surround sound is also a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent mic quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on the headset sounds crisp and clear (ANC off). Although it can pick up background noise quite easily. Whether I set a cup down or move a bit to get comfy on my squeaky chair. Though surprisingly, I don’t know why but my fan can not be heard even when set on high. I’ll admit I am not an expert on sound. So as a random guy who plays a lot of rainbow six siege, I can say sound awareness is clear. Like I said I’m not a pro, so as a casual I can confidently say it is great. All in all for the price and competition relative to price, this is a top contender. It would be hard for me to recommend the HyperX’s over the Razer’s and vice versa. Funny note - my dog chewed my microphone, destroying it. So I bought the HyperX alpha s recently, due to its versatility of replacing the microphone, in case my dog misbehaved again. xD I’m extremely sad I only got to use this wonderful headset for only a couple months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can't complain

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holding up really well so far (been about 10months since purchase in store). the only two complaints my husband has is that sometimes the pop-up window came up randomly and annoyingly. and very rarely but still happens is the connectivity issue within COD

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software, Volume control

    Rated 3 out of 5 stars

    Pretty good, but bad software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is off good quality, however not without flaws. The volume wheel controls PC volume which I found to be annoying, and the razer software is annoying to use to say the least

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Razer Kraken Wired Headphones Not A Good Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and lasted a few months. The sound went out and these were exchanged through Total Tech Membership at Best Buy for different ones. I would not recommend these headphones for everyday gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really pleased with these, comfort is great, I wear glasses and they do not pinch at all. Sound and construction quality are very good. My only dislike is the extendable mic could be a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, and, unlike many other headphones I wore, it doesn't give any discomfort while I wear my glasses. Does a very good job at blocking outside sound.

    I would recommend this to a friend