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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the Kraken USB headset. Many appreciate its affordability and compatibility with multiple gaming systems, while some users mention that the microphone and cord length could be improved. A few customers also point out that the headset's fit and ear cup size may not be suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 470 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it.... he has been using it daily and loves the sound effects it has it is nice for noise cancelling also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great xmas sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for about $30 during the Christmas sales. I would say for the brand name its worth it. However, if you have a normal-larger size head, do not get these. They are quite small. I wonder if they were made for children. It says they work with PS4, and they do but they need to be connected through the USB port which adds more wires to your set up. Also, the mic doesnt have an ambient noise blocker so people can hear you breathing if the mic is directly by your mouth. Tilting it up fixed it, just a little detail that bothered me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which ones to buy so I read reviews online. After reading them, I thought for the price and what I would be using them for these would work. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this headset, but I switched them for the Razer Kraken 7.1, because, I didn't read and do research. IF YOU WANT THEM FOR YOUR PHONE DO NOT BUY THESE!! These are for PC, PS Series, And Xbox Series. USB to phone port tech nology does not exist yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter likes her new headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset is nice in appearance. I do not personally use it but my daughter has not complained as of yet. My only complaint would be the price of things these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headset for pinpointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say its been one of the best I've gotten so far. My only issue was it was making a crackle noise at first once I got it set up with the razer program it fixed itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic gaming headset. Can hear everything in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of CS:GO and the surround sound that this headset offers is wonderful. I am able to pinpoint enemy locations with ease and fallout positions to teammates that somehow don't seem to hear them. Even with claims of having "better" headsets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Generic Poor Build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to try these but I had an associate tell me they were really tight but he said I might have better luck as my head was smaller...A BIG FAT NOPE...waaay too tight for prolonged gaming sessions so tight i was getting headaches and the build quality actually felt kind of poor. I ended up returning these and getting the Hyper X Cloud II's and got them at a discounted $75 originally 100.00 They are amazing at 75 and 100 as they could very well be a $300 headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and Functional Gamer Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these whether gaming or just to listen to music to tune out background noise. The foldable mic is great...nice touch if you are not using the mic and need to get it out of the way. Definitely "thumbs up."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product but not Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good but it will only last for about a year before the wiring gets messed up and you either can't hear or can't use the mic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent pair of headphones audio quality isn't great. I bought them for my son he seems to love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great worked for a while until the usb spot broke very easily and out of no where

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to have a headset similar to my kraken chroma. This is ok but is no pro. For the price, however, I can't complain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IF you must use USB. it's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a USB headset it's great, I've had a couple, this one had very little distortion. However side by side with a Analog Kraken Pro there is just no comparison. The Kraken Pro has much better clarity and doesn't distort at higher volumes like the usb one does. I believe it's a limitation of USB headsets and not really who makes it so if you must use a USB headset this one does work better then others I've tried.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flat folding headphones without the lights and frills of others. Very easy to switch between different devices for ease of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just like your average gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too crazy to talk about here, but for sure your average headset for gaming use. I would recommend this to someone who is looking for something affordable, but with the functionality and use of what you can get with the headphones, you might want to go elsewhere. Also the band that fits to your head get uncomfortable at times and I for one do not like that. I get a headache and it's not cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good quality sound but fragile design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace a logitech headset that had worn out. pros: Good sound and mic cons: had to adjust my glasses because would hurt my ears. made ears sore after long use. fragile design - left side cracked in two places. I can still use them but only a matter of time. Will look at a different brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey, but worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset with a lot of features in the razer suite. Wish it had an amp so I could hear myself talking though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought these for my son, so far he loves them...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son, so far he loves them...however, I wish they were wireless. For the price it's been a great buy!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked okay. It fit a little too tight. Just was not very comfortable.

    No, I would not recommend this to a friend