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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the Kraken USB headset. Many appreciate its affordability and compatibility with multiple gaming systems, while some users mention that the microphone and cord length could be improved. A few customers also point out that the headset's fit and ear cup size may not be suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-470 of 470 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good Sound, Bad Mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news first, the sound on this is awesome. Can't complain about that. It feels comfortable around my ears and is fine with that. That is the only good news. The bad news is the mic. I don't know if it was only my specific headphones, but the mic is horrible. It does a GREAT job in screaming when I breath but is silent when I talk. No matter where I position the mic, or what settings I change it to, it doesn't work. I put it right in front of my mouth and talk with 100% sound and sensitivity but it doesn't work. When it does work, it constantly cuts out and goes quiet. Very annoying to try to talk to people when the mic doesn't work and is either constantly cutting out or is really quiet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headsets out there. When your a fan of razer products such as myself, you will love this headset. Its comfortable, good mic quality and very nice sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is great even does surround sound only complaint i have is its not as comfortable on the ears as i would like

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    An alright cheap starter headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was the first one I got when I just got my PC... At first, the headset worked pretty well but wasn't the best. If you're going to end up buying this product I'd advise you to definitely get warranty because in the last year I've had to replace this multiple times. It's either the mic starts acting strange or it starts making this loud static noise every hour... I thought it was my USB port since I replaced it many times so I decided to end up getting the Steelseries Artic 5s and it worked perfectly with NO issues. Plus, the Razer Kraken isn't an OVER THE EAR headset so it will hurt your ears if you're a hardcore gamer like I am but like I said this is an okay starter mic but I'm pretty sure you can find something way better for less money just saying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work really well. Just plug and play easy....pretty comfy too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has Amazing audio which is really only half what you would want from a headset. The Microphone is just absolutely terrible compared to almost any other headset I have ever owned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Easly broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I LOVED them but the right ear piece I noticed was bending I looked and there was a huge crack in them. I fixed it with duck tape

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're mediocre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Kraken headsets, but the USB version is just not as good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right joint breaks within 3months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this product on the 3/10/17 worked perfectly fine. Then today a heard a small cracking sound coming from my headset thought was part of the game. An hour later after I take it off I noticed the right ear piece was breaking. I thought they would last more than 2 months and 5 days since it was named brand item. But I don't recommend these headphone if your into long term gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is absolutely terrible! You can get a HyperX Stinger for $50 and it is much better than this trash. It is also extremely uncomfortable to wear.

    No, I would not recommend this to a friend