Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 703 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been big on wearing a headset but I have no issue with these. They are comfortable and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well with my pc. Recommend this one for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve owned

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve used for sure. It fits great and right. The muffs are snug to your ears and comfortable. The sound is top level and the vibration feedback is something that can give you An edge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Great sound. Looks awesome. Good battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wish sound quality was better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that the headphones are excellent quality and very comfortable. The only issue I had was with adjusting sound EQ and mic clarity. I currently have the Steelseries Arctis pros and while they dont have best bass, the mic and sound clarity more than make up for it. If your looking at these, also look into the blackshark v2 and steelseries Arctis nova 7.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good aound and the surround sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and it’s easy to use. The only problem is when you turn them on the sound spikes for a 1/2 second.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy and Good Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good bass to it, Can adjust the sound on the software app to what you are playing or watching, Comfy on the head for me

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Buyers Remorse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my first attempts at a wireless gaming headset as I needed something with more mobility. Unfortunately the device has required me to do more troubleshooting than any other Razer headset I've ever had. It frequently disconnects, even when it has full battery. These disconnects happen at random, sometimes during gameplay. Attempts have been made with all troubleshooting guides I've seen online but none have solved this problem. Another problem is every so often when you turn on your computer the device connects but has no sound at all. This requires several forms of trouble shooting to sometimes get the device to work properly again,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Haptic feedback is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! I know it’s a gimmick but I really enjoy the haptic feedback I use it on my PC, Xbox, and PS5. I have even used it wired and Meta Quest 3

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Kraken is like ear Krack

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep loving Kraken the sound is the best I can’t go back to other headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like you were there

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will give me a 10 star rating if I could the sound is unique the mic works great there’s no delay. I would recommend these to anyone who wants to have a great gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase it works great and love the quality of sound for the input if the mic and the headset. Also the feeling of the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback

    Rated 5 out of 5 stars

    Very comfy in sounds great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset to replace my old Logitech. They are super comfy and the haptic feedback is quite different but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and great for gaming with the premium feel of Razer product. The cushion on the ear feel amazingly soft and doesnt hur even after long gaming sessions

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and very comfortable to wear for a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my son. He is very happy. He says sound quality is superb.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Microphone

    Rated 3 out of 5 stars

    Kraken review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the headset works it great but I have problems with it disconnecting all the time. I’ve had it for less then a year and the mic broke Thankfully I have a warranty but still

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perifbf idjx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crear Quality sound and Noise cancel jxbxjdkskslksjdudj

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones are quality, but need better software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem well-made, I just have a hard time differentiating the sound quality with different headphones like this when gaming. Things don't always sound as clear or as natural as I feel like they should. It might be something with the software, so many different programs trying to rebalance the sound.

    I would recommend this to a friend