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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 700 reviews
  • Rated 4 out of 5 stars

    Razer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass quality is excellent, love the rgb on the sides as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very reliable and durable, but minor issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended! Razer never ceases to amaze. The quality is there, but honestly this is my third pair in three years. It seems to break down once a year, otherwise it would receive a full five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has good sound quality. I have noticed that the beginning couple seconds of videos often don’t plsy but im unsure if that's a problem with the headset or razer synapse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my son. He is an avid gamer and this headset is exactlh whaf he was looking for. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent headset. Sound is great and they feel like a quality made product, i just HATE the haptics which is why I returned them. If you don't mind the haptic stuff then I highly recommend this headset. The price vs quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Would not recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was REALLY hoping this headset to be the next best Razer headset.... It wasn't. Setting it up with THX Spatial and Razer Synapse was easy, and the color sync was exactly what I was looking for. The sound was nice WHEN it worked but out the box I had sound problems. Wish I would have looked at reviews before I bought it. Constant disconnections and plugging in-out, turning off and on. Would not recommend to buy. I've had years of experience with Razer products and they dropped the ball on this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Sound quality is fantastic I bought several and each kid loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great noice cancelation. Razer never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them really comfortable sound is incredible grab a pair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit well and don’t hurt my ears like most headphones do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and sons have been through quite a few headphones for gaming, when i purchased these I heard nothing hut great things from all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice headphone. It's comfortable and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save yourself the headache

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I have owned a razer product that has been such a headache to deal with. The headset sounds good when it works. Just started having issues where it will connect and disconnect constantly. trying to even get the razer synapse to even find the headset takes a good 30 minutes. Apparently this headset is known for the disconnecting and razer still hasn't fixed it. I'm genuinely upset that this headset is even allowed to be sold with this big of an issue. Stay away from this headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product.very durable worth the money.would buy again,but store no longer carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9.9/10 Good headset, but I'm picky.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with this headset and will be buying another! Quality is good and battery time on these while gaming and talking is 6-10 hours, but can be indefinite when plugged in. Within 20ft of your computer these work perfectly after 1 Year. That being said the first 6months I could be 75ft away at my front door without it disconnecting. Now its more like 25ft. It works where its supposed to. That all being said, treat them well do not throw or drop them much. The plastic collars on the headbands are prone to cracking because they're constantly under stress. It is what it is. 9.9/10 They lasted over a year. Thats decent quality for anything made now-a-days.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone, clear sound loud volume and haptic.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Very Immersive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptics are very unique and add alot of immersion to any game you're playing and even music, it uses 3D audio when used with PS5 and you can hear the direction of audio in all directions, the only complaints I'd have is a not amazing mic but completely fine and the haptics add alot but it depends on the games audio quality for when they kick in and the 3 level adjustment is helpful here

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear game and chat audio. The haptic feedback is a little weird but I turned it off. Easy to operate. Only wish it had Bluetooth capabilities to pair to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Mic is bad and battery isn't great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to think Razer products aren't as good as they seem. The build of the headset is very nice and seems high quality. The problem is the Mic doesn't sound very good at all, Ive tried messing with the settings and trying out the software but people say I sound like a robot and others say I sound like im in an aircraft. The battery doesn't really hold a charge unless the lights and hypersense are off, even then that's the whole point of the headset so it makes it pointless. Overall pretty disappointed for the cost of this headset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    not a bad headset at all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife is enjoying the new headset sofar, no major complaints. she did say it seemed to flicker a bit, but from what can we told, its just when the batteries are super low. aka, Sub-10% left

    I would recommend this to a friend