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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 700 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SEVENTH HEADSET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these gaming headphones for my son. So far the 7th pair are his absolute favorite. He loves this RAZER headseat, Great price, outstanding quality and studio grade sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Keep looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working in 16 days. BestBuy gave me a 15 day return window... Razer support was challenging to get a response from, but once I was able to they set up an RMA for me. However, I have not received that confirmation number as of yet. It's now 5/6 and I have has a $200+ headset with no functional mic since 4/28. It may be advisable to shop around for a different headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is nice but the features on it act up. There is somewhat of a buzzing sound both when the haptic setting is on and off and during and not during charging. I like the quality of the sound and the sound settings. Overall, not worth the price it is at.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Never buying again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uh. This head is nice but half of the features from the pc didn’t work, from lighting to adjusting the sound. Also died extremely quick. About an hour or so so I had to keep it plugged in. Traded it for an AX50

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels good on ears ,great battrery life and the bass on these makes it very immersive. 8/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, decent mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound! pretty decent mic and the immersion this gives just with the sound enhancement is insane!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fee The Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped from steel series artics 9s to these bad boys…took ne from copper V to Diamond 1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product connects perfectly to my play 5 without problems and spectacular sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have returned these, so would prefer to give 0 stars. I tried using them with the wire (3.5mm plugs), the USB cable (which is really just for charging them), and bluetooth via the included dongle. That last method is the only one that enables the Razer app to see them, if managing the colors is important to you. I see that as pointless, can't see colors on headphones on the side of my head. That app is also the only way to see the current charge level (as a %). Without using that to monitor the charge, they just die and don't work. The reason I returned them is that the in-game audio I would hear, was also going out over the Input (mic) to my friends on Discord. No way to stop it. Googled, spent 5+ hours going through settings on Kraken's and the PC with all three connection methods (wire/usb/bluetooth). Nothing to prevent it. The only specific help was to "uncheck the Listen to this Device" checkbox. First, their instructions for getting to that checkbox are wrong (Win 11), but when I did finally get to it, it was not checked. Obviously that is very annoying to everyone else on the Discord channel, hearing my in-game audio. These should be renamed "Krappen".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, lightweight, great fit, and versatile for gaming to cinematic entertainment or just listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Booming beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fan favorite headset in this house! The sound is so impressive and they look fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer kRAKENv3 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever for playing pubg I recommend to buy it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head set with 1 exspection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really great head set over all except the plastic side peace that holds the band in place keeps cracking and breaking for no reason with normal wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent Razer headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, clear audio. Friends in discord and in-game voice chat say my voice comes through clear. Better voice than my Nari but I personally think that the Nari sounds crisper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer x wireless Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality I had a razer x headset one of the older models but this one was definitely worth it would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Razer headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Had to replace old pair that died

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas present for my son and he was very excited. Said quality is great !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pc head phone e

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Razer headphone are a bang for a buck. Very easy to use and nice quality and easily to us out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable headset and loves the changing colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. He loves how the lights changes colors on his headphone. It’s so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY GAMHEAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is good, it has good sound, I like it.

    I would recommend this to a friend