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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 700 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for gamers. My son said it has the best sound for music and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup. Great up grade from my old headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesnt work well at all on consoles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst headset i have ever owned. It doesnt wotk well with thw ps5 on wireless. Its too quiet and the volume is all the way up. Seems playstation is only configured for THEIR brand of headsets. It wont qork at all plugged into thw controller. The xbox sounds fine but again, no wireless connectivity. Works real good qith my PC though. If it doesnt wirk for consoles, they should label this as PC only. Not works with everything. Because it doesnt. I now have to buy two more headaeta for each console, as i already have my PC headset. Just wasting monwy at this point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time.. several issues with microphone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been working well. Do not have the headset plugged into the ps controller , will echo to other players like was playing sound off tv. Ear cushion should be bigger for comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    RAZOR V3 PRO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME PRODUCT. YOU WILL REALLY HEAR EVERYTHING IN THE GAME. AND NOTHING ELSE AROUND YOU.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, great experience with music!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got 9 months out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Comfortable and great sound. That's all I asked for with a headset. But about 9 months later the left ear started crackling and a few days later it went completely dead no sound. I never mis handled them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son love the sounds. highly recommended. Best for his homeschooling and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Pickup process was very easy as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great haptic feedback.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and excellent haptic feedback. You can feel where everything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is legit! Makes Ghost of Tsushima even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best head set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones money can buy hands down, you wouldn't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. They have awesome sound quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic that WILL break...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these 1 month past 1 year. I use them at MOST 3 times a week and only for a few hrs on those days. I picked them up off my headphone holder last week and heard something fall. I looked down and it was a triangular piece of plastic from one of the plastic pieces where the arm slides for sizing. I looked and a piece was missing and the rest was all cracked. I managed to put some glue on it and wrap it with electrical tape to keep it from completely breaking and working for now, but really? I had a prior set of Corsair Void wireless headphones that this replaced, that went for MANY MANY years without a hint of any issues. Before they started breaking, the sound was good and the haptic was cool once you found a good level for the game you were playing. The issue were that the haptic uses a lot of battery, so I was getting 3-4 hrs MAX when it was on. And when using the haptic, it tended to add a buzz to even audio that didn't use feedback. But, with that said, to last only 1 year with light use and literally start breaking apart... pathetic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones ..clear sound...looks sharp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound and Price, 2nd pair, would recoomend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Grandson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! My Grandson Loves them! Gaming is Cool with theses Head phones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken V3 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset I own, hands down, sound quality is great and easily set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and incredibly easy to use. I love the hypersense technology.

    I would recommend this to a friend