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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 704 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound and Price, 2nd pair, would recoomend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset I ever buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset the way it makes my games sound I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Not great for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and hypersense was overpowering for counterstrike go made great for music battery life seemed pretty short kept disconnecting from the dongle which was painful for competitve match. Go with blackshark, theyre great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great and Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid pair of headphones. Better than my old Artics 5 headset imo. If you have any connection issues try using a usb port on the rear of the computer vs one on the front panel. Device has really good battery life and havent had to stop to charge them once. I simply charge the between sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The headset that’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for gaming music and movies, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worrh the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product worth the money quality product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound quality and great for sound isolating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great haptic feedback.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and excellent haptic feedback. You can feel where everything happens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic that WILL break...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these 1 month past 1 year. I use them at MOST 3 times a week and only for a few hrs on those days. I picked them up off my headphone holder last week and heard something fall. I looked down and it was a triangular piece of plastic from one of the plastic pieces where the arm slides for sizing. I looked and a piece was missing and the rest was all cracked. I managed to put some glue on it and wrap it with electrical tape to keep it from completely breaking and working for now, but really? I had a prior set of Corsair Void wireless headphones that this replaced, that went for MANY MANY years without a hint of any issues. Before they started breaking, the sound was good and the haptic was cool once you found a good level for the game you were playing. The issue were that the haptic uses a lot of battery, so I was getting 3-4 hrs MAX when it was on. And when using the haptic, it tended to add a buzz to even audio that didn't use feedback. But, with that said, to last only 1 year with light use and literally start breaking apart... pathetic.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome headset

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Purchased 2 of these, one for my son and one for myself. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Nice upgrade from a Logitech G Pro Wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand has never disappointed me, been buying from them for 10+ years and will keep on doing so!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll make this Quick. DONT BUY..... Shortly after 2 months I noticed plastic cracking. With normal use and cracked on both sides.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best headset I’ve ever owned! Great bass!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely convenient for going from work calls to video games. The background sound suppression on the microphone works good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for what u get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but it does cut out audio every now and the as most wireless headphones do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Razer headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the base in the headphones. Charges very fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves the realistic sound of it and the vibrations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a premium product, the hypersense feature is very cool, especially playing suspenseful games. It doesn't have Bluetooth, so beware. Definitely would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset surpasses every gaming headset I have ever owned.

    I would recommend this to a friend