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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 675 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Kraken V3 Pro HyperSense Wireless Gaming Headset for its exceptional sound quality and comfortable design. The haptic feedback and strong bass are also appreciated features. However, some customers have expressed concerns about the headset's battery life and connectivity. Additionally, a few users have reported issues with the software and microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 675 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not great for xbox | echo!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i got these a couple days ago and theres an echo that you cant fix no matter what. I play on xbox and on the box it says they’re compatible with xbox as well as pc. I searched everywhere for a solution from settings to set up. Its unfixable! Will be returning. Console players dont purchase this headset specifically BUT i will say the v2 pro is great its the one i had before with no issues!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves the realistic sound of it and the vibrations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. My only issue that it would turn off, even when it’s wired, on its own.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad instore management

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing the dongle and the manager at the Burbank location gave me a really hard time returning it and pretty much made up her own return policy.. She had me call customer service which I did while in the store. They instructed her to do the refund and she refused to so I asked her why would she have me deal with customer service if you are going to ignore what they tell you to do ? She then just walked away and pretended I wasnt there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect gift for my Son. He loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Gaming Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Grandson"s Christmas gift. He flipped, was so excited and thrilled. This purchase got me a big tight hug and kiss with Best Grandma Ever title.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echoing on Xbox. I'm not killing myself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a little better if it didn't echo every time I plug it into my Xbox. That's it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandsons gaming headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent while they lasted. Items USB connector quit working. Purchased a new pair Christmas 2023. Keep in mind, they were used most of the time by a12yr old for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I’m going to buy another for my son. He loved the rumble feature. Well worth the price, the sound quality is superb!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy use them on pc they are trash when you turn them on they never connect I have to take them out pc then put it back in for it to connect range is terrible I have a 1 floor house I make it to the kitchen headset cuts out these are garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The immersive experience this headset gives in unparalleled to other headsets I have used. I would highly recommend this headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teenage son to use for gaming. No cords to get in the way but doesn't need a bluetooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DennisK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the product. Upgraded from previous which was lesser quality, and falling apart. Pickup was simple, quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, the haptic response is great when playing games or listening to music. Battery life tends to be good, and charging does not take to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ive bought the past 2 haptic Razer headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent been let down yet. This new version has a new tier of tweeter that leaves the Nari Ultimates lacking. This is a 5 of 5 product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worse headsets I've ever purchased. Randomly disconnects and refuses to connect to Razer Synapse software if it somehow disconnects so then you have to restart your computer to connect. Even after updating the software for the headset still randomly disconnects. Don't buy this terrible headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect everything was perfect. The best wireless headset I’ve ever own. Definitely Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my hubby he loves it and he is picky :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones and comfortable. They have a great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very interactive headset. I have owned a few in the past but this one seems the best.

    I would recommend this to a friend