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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 700 reviews
  • Rated 2 out of 5 stars

    Changing itself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this headset was pleasant for aviut a few hours but then it started having problems with audio such as changing volumes and the software disconnecting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty much a good geadset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds are great and the gaming is so freakin great you wouldnt beleiev

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and feel and love that the microphone comes off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid Razer Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest... It's Razer... Overprice Crap. I'm returning the headphones and going with steel series tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic quality is good i love it slot it does the job great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pick!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Would recommend and enjoy using it to play WoW

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits perfect. Voice is clear and understandable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Paperweight at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset disconnects and reconnects at its own volition. Steer clear of this 170$ paperweight

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool idea but barely works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look and sound cool on paper but when tested they don't work well. Static issues and haptic feedback breaks after few minutes of use. Razer products are a meme. Try SteelSeries.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razor headset freaking awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most incredible headset I've ever heard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage! Save your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after less than 60 days. These are like most other Razer products - overpriced and void of any quality whatsoever. Now I have an uncomfortable chair that has already had to repaired as it was broke upon opening - they sent parts to the wrong chair. I didn't even have the patience to deal with it anymore. These headset are also absolutely garbage. The sound is not great, they are extremely uncomfortable and, well, they stopped working after about 45 days. This company is awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad crackling sound qnd and othere can hear everything in the background

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Razer Headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last 6 months. The build quality is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hour’s of gaming your ears will hurt and be sore. But they sound good and have great bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Haptic feedback
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched my entire setup over to Razer, so it was only fitting to change the gaming headset over to Razer as well. Got this headset charged up yesterday for use today. Out of the box, my first impression was very positive. It was well packaged, everything surrounded by foam to protest it from the horrors of shipping. The headset is well built, and lightweight. The microphone can be inserted so that it is either on your preferred side. The ear cups are leatherette, and memory foam on the inside. VERY comfortable on the ears, even after a few hours of gaming. Audio quality is rock solid - lows are present and powerful, and the other ranges are potent as well. Those 50 mm drivers can really deliver some sound! Haptic effects in-ear provides for a unique experience. They really get your attention, especially if you are not expecting them. The haptics can be turned to high, medium, low, or off - basically set the intensity to your preference. The headset supports 7.1 surround sound, which provides a unique sound for your favorite games. In short, the headset is great and I very much recommend it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If sound quality isn’t for you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was atrocious. I returned these the next day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Haptic feedback
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very nice headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved these from the tech insider network to test. They were easy to set up, plug and play on my surface book 3. They automatically find and install the drivers. The fit is comfortable, soft and firm feel but not pinching. The quality of build/physical feel is really good. The mic is distanced perfectly from the face, adjustable, sound pickup good. I listened to music with this. The bass and treble are crisp and distinct, the bass is good, felt like the haptic feedback was working on that. Gameplay was quite good. On several of my driving games it did well with each skid around a corner I did. With the first person shooter games, when I got hit, the response was good, odd to get used to, but did make me smile. The sound was very separated and made me feel like I was able to hear around me. Sound isolation from ambient noise was pretty good for not being noise cancelling. Overall, very nice headphones. The price is competative with premium build headsets, and do live up to the cost.

  • Rated 1 out of 5 stars

    Good Sound bad interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the interface on these is pretty poor, I will have at times where they connect but you wont get sound until you close and open the program (COD) a couple of times. some games wont even play sound at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to big, feels like old school head homes, only this has gold is the base

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with my PC at all!!!!! It worked with my PS5 no issue Don’t buy this! I returned it the next day and pick up the Nova Pro wireless Xbox version and I’m really happy with the headset!! Go Nova!!!!!

    No, I would not recommend this to a friend