Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 704 reviews
  • Rated 1 out of 5 stars

    Delicate, breaks easily but has all the Bass

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally pushed it off my desk and just about cracked the whole left side of the headphones. My desk is 38in high and I have long furry rug underneath. They worked amazing don’t get me wrong but after the crack the headphones became unusable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying these headphones I've only had issues with them. They constantly drop signal, randomly shut off, have an annoying beeping sound that won't stop even when fully charged. Now they won't turn on. I've owned them for less than a year, almost exclusively using Razer brand products ranging from the keyboard I'm typing on to my mouse. I'm so disgusted with the quality and experience I almost never want to purchase a Razer brand item again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 6 months old and already defective. I will be looking into the manufacturer warranty to see about replacing but my son barely got to use it before it quite working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headsets!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, you can heard the footsteps while you playing. I recommend it A++

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Changing itself

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this headset was pleasant for aviut a few hours but then it started having problems with audio such as changing volumes and the software disconnecting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty much a good geadset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds are great and the gaming is so freakin great you wouldnt beleiev

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    definitely recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and feel and love that the microphone comes off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid Razer Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest... It's Razer... Overprice Crap. I'm returning the headphones and going with steel series tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic quality is good i love it slot it does the job great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pick!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Would recommend and enjoy using it to play WoW

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fits perfect. Voice is clear and understandable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Paperweight at best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset disconnects and reconnects at its own volition. Steer clear of this 170$ paperweight

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cool idea but barely works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look and sound cool on paper but when tested they don't work well. Static issues and haptic feedback breaks after few minutes of use. Razer products are a meme. Try SteelSeries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage! Save your money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after less than 60 days. These are like most other Razer products - overpriced and void of any quality whatsoever. Now I have an uncomfortable chair that has already had to repaired as it was broke upon opening - they sent parts to the wrong chair. I didn't even have the patience to deal with it anymore. These headset are also absolutely garbage. The sound is not great, they are extremely uncomfortable and, well, they stopped working after about 45 days. This company is awful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razor headset freaking awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most incredible headset I've ever heard

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Razer Headsets

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last 6 months. The build quality is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not comfy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hour’s of gaming your ears will hurt and be sore. But they sound good and have great bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Haptic feedback
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great gaming headset

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've switched my entire setup over to Razer, so it was only fitting to change the gaming headset over to Razer as well. Got this headset charged up yesterday for use today. Out of the box, my first impression was very positive. It was well packaged, everything surrounded by foam to protest it from the horrors of shipping. The headset is well built, and lightweight. The microphone can be inserted so that it is either on your preferred side. The ear cups are leatherette, and memory foam on the inside. VERY comfortable on the ears, even after a few hours of gaming. Audio quality is rock solid - lows are present and powerful, and the other ranges are potent as well. Those 50 mm drivers can really deliver some sound! Haptic effects in-ear provides for a unique experience. They really get your attention, especially if you are not expecting them. The haptics can be turned to high, medium, low, or off - basically set the intensity to your preference. The headset supports 7.1 surround sound, which provides a unique sound for your favorite games. In short, the headset is great and I very much recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad crackling sound qnd and othere can hear everything in the background

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If sound quality isn’t for you

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was atrocious. I returned these the next day

    No, I would not recommend this to a friend