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Customer reviews

Rating 4.2 out of 5 stars with 700 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 700 reviews
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a month my old headset last five years wish I could get my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad volume and not wireless for xbox.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The max volume does not even reach nirmal conversation volume. It is not wireless Xbox.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Buggy - Hating it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it!! So completely buggy. Can’t get the mic monitoring side tone to work properly (to hear yourself in the headset without echo or at all). THX spacial audio is supposed to fall back to my speakers when the headphones are turned off but does not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works great if you only have Windows 10 64bit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with this product. It appears to me it is only supported under windows 10 64bit. You find out later that the THX Software only works on Windows 10 64bit. The audio only comes in Mono under Windows 11. The packaging doesn't suggest this limitation on the outside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Haptic feedback, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good sounding headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying these are good headphones they are not great and I think at this price point they is a lot of competition and I would have liked to have seen a bit more out of it. Now let me start with the positives these sound great for games and also for movies, they are a bit too bass heavy for music but are useable. The haptic feedback is a neat feature and it helps add some oomph to explosions but only when you set it at low higher than that it becomes very distracting and just feels like your headband is shaking. A couple of negatives no Bluetooth while not bevy it would have been nice especially at this price Point that way you can dual sources like your game and a discord chat. I would have liked to have seen some Xbox wireless compatibility also there are competitors that offer that. Overall I think these are great sounding headphones but they face stiff competition and in reality their only difference is the haptic feedback which in my opinion is not really worth it. They did sound great with my PC, PlayStation and Switch. And while you have to use them wired I’m sure they would be great on the Xbox also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible echo Worst headset ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headset I’ve bought there is a bad echo on with it I got it for my series X and non stop echo unless I turn it down so low that you can’t hear anything I do not recommend this headset for anyone I’ll be getting a different headset soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them, the mic did not work Possibly just a random thing but to expensive to try another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound quality for PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality for pc. Razor makes great pc accessories but this is not one. Don't waste your money, save the extra $50 and buy astros or Sennheiser epos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheaply made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy with this purchase. It broke within the first month I ended up having to buy something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t really work for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it works for Xbox but it really doesn’t. It’s a pain to get to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Razer Kraken V3 Pro HyperSense. 4/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an Astro A10 gen 2 wired headset but decided to upgrade to this because I already had some other Razer products. They are super comfortable and feel very well-built. The battery life is decent, and the haptics are really, really strong. My only complaint is that the battery doesn't last as long as they say it does, and it doesn't charge to full most of the time. But if you are fine with using them wired occasionally or you only play for a few hours a day, these are an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new favorite headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short story to start this review. We are currently sleep training my infant son. He sleeps in a room with his older sister. I can see their door from the area I was playing my tablet. As the game was going, I saw their door fly open and my daughter came running out. She was crying, my son was crying, it was chaos. And I heard...none of it. These don't claim to be noise canceling, but the sound profile and engulfment drown out surroundings. Not sure that you will view that as good or bad, but it's worth noting. I'm thoroughly impressed with these headphones. I use them for PC, and the sound is terrific. From games to mediums, I have no complaints on sound quality and length of use. Bass kicks and is clean, highs are clear and precise, and the should you need further customization, there is a intuitive EQ. Great build quality and posh, cushy earcups and headband, I have used these for hours at a time with no discomfort. The 7.1 is, for once, noticeable. I have used several pairs that claim to use spatial sound effectively, but I can actually notice positional sound and awareness with these. I believe that is in part to the "seal" that is created when using, relating to my original anecdote. Whatever the reson, it works, Touching on the HyperSense, I enjoy it. I use both a Subpac and a Woojer vest, and the technology is pretty much the same. Not very useful, but a fun added immersion element. Add these all together, and it is just further compliments whatever game I'm playing. You can control the level of intensity, but I like it all the way up. You won't get much on mids and highs, but anything in that lower range gives a nice noticeable rumble. These are my new favs for sure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 1 week.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my grandson and it stopped working within the first week. Paid way too much money for an item that was faulty. Will be returning to BB.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gret headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds, the vibrations its great! Good for anyone who likes to game

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Product/buy something else

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have aids than buy another razor product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Another great Razer product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original Kraken for a few years and have switched to another brand for the past year mostly to take advantage of a gaming DAC to fine tune my listening for movies, music and games. I had the chance to try out the new wireless Razer Kraken V3 Hypersense headset and there is a lot to like about these but a few things I don't like... I'll get to those in a bit. At the pricepoint you can easily justify adding these to your gaming arsenil. Here is what comes in the box: the Kraken V3 Hypersense wireless headset, a removable boom mic, a USB A to USB C charging cable, a 3.5mm audio cable and a wireless USB dongle. First of all this headset is extremely comfortable. The ear cups have a nice foam core with a very supple soft leather wrap. They are plenty big and deep for my Dumbo ears. This is an exaggeration of course but my ears to stick out enought to rule out several headsets and especially with on the ear variety. The band is metal with the padding that touches the top of your head the same material as the ear cups. Cushy!!! I can easily wear these for long durations of a couple of hours. I did have a slight issue with sweat after a long time of wearing them but you will get that with most over the ear headsets. After charging the headset with the included USB charging cable setup is easy. If you use it as a plain headset you don't have to do anything else for a PC however you will get a prompt to install Razer's Synapse software which will allow total control of the headset. You can enable/disable the lighting, the haptic intensity, adjust sound profiles including THX spatial audio, equalizer settings, bass boost, voice clarity... man, there is a lot. Again, if you like plain and simple just skip installing the software. Oh, an you must have a Razer Synapse account or create one... yet on of the other things that bugs me about hardware in general. If you are already rocking a Razer Blackwidow and Deathadder (or any Razer combo), then the memory real estate might not be an issue since you will most likely already be using Synapse. I guess the new fad is to bling everything with RGB lighting. The Kraken V3 Hypersense headset is no different. There is LED lighting illuminating the outer ring of ear cups on the headset. Yeah, if you are into that sorta thing. Which I am but headset lighting when I can't see it kinda missing the point for me. I'm not sure how much the battery life suffers with the lights on but I'm sure it does shorten the battery life at least some but that might not really be a big issue. I mean who is going to wear these 8 hours straight? The controls are easy to reach with the left cup having power switch, volume knob, mic mute button, optional 2.5mm audio jack and a USB C port for charging. On the right cup there is only one button and that's to adjust the Hypersense levels where by pushing you scroll through different levels of haptic feedback (vibration of the ear cup synced with game play settings). What I like - price is comparable to other good gaming headsets. - comfort - sound quality is amazing and THX spatial gives you a very immersive surround sound effect. What I don't care for: - removable boom mic (I prefer the boom mics that swivel up mute and get out of the wayO - having to find the mute button - not a fan of Synapse as it seems each piece of hardware has it's own app - why not Bluetooth???? - you have to have a Razer account to use Synapse. I hate logging into everything!! On the fence - - Hypersense haptic levels. It takes some getting use to. You can just set and forget as some games may have haptic feedback and others not. You'll have to play with it. Heck, I was toggling with the button during game play depending on what's going on... sometimes I thought the headset was going to shake off my head... okay, another exaggeration but you get the point. I have yet to try these with my consoles but that is the next thing on the list. I need to fire up Madden 22 on my PS5 and test out these bad boys!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on october 22, 2022 and by november 12 2022 the right speaker its damage, and i use them literally with a 50% of the volume!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly Disconnects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting within a few weeks of purchase. Very low quality for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good no problems good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is good and it is very easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible echo. Is wireless for everything BUT Xbox. Gorilla grips your head

    No, I would not recommend this to a friend