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Customer reviews

Rating 4.2 out of 5 stars with 699 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V3 Pro HyperSense Wireless Gaming Headset's sound quality and comfort. Many also appreciate the haptic feedback and strong bass. However, some customers have concerns about the battery life and connectivity. A few have also mentioned the weight of the headset, software issues, and microphone problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 699 reviews
  • Pros mentioned:
    Bass, Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Mehhhh

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfortability after a couple of minutes started to hurt my husbands head. As gamers we play for a few hours so comfortability is a must! Sound quality wasn't all there either. They have decent bass but microphone quality is better on the Black Shark V2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound and haptic feedback is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like everything about razer kraken, it fits my big head well like rhe nari essential did, only downside is battery life goes quick when haptic turned on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Nice sound, the rumble is ok not mindblowing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks and returned it because of an issue with the volume wheel (audio on right side would cut in and out on lower volume adjustments) The surround sound is very clear and I was able to pinpoint steps better than any turtle beach headset. The rumble is ok but it's not life changing like I've seen other reviewers say it is. It's nice when it works (btw you need 2 firmware updates via a PC to get it working correctly) but when used on Xbox or any device not using the dongle the rumble doesn't adjust to the left or right ear it's just one default rumble. It's nice to have but it added nothing to knowing where my opponent was at nor did it add anything to watching movies or music since any loud sound will make it rumble. The rumble also felt uneven, the right side felt stronger even when tested with the same direction the sound was coming from. I had no use for the led so left it off and got a good 10 hours from it without having to charge. Very comfortable headset and light to wear all day and the durable metal connecting the earcups is an awesome addition I wish more companies would use In the end though I didn't feel it was worth 200 since the rumble wasn't consistent enough for me to enjoy nor was the volume wheel where I constantly had to adjust volume via my Xbox or PS5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer - Kraken V3 Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point, great quality in sound. One of the most comfortable headsets I've purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good aound and the surround sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid sound, quality built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use on PS5. Very happy over all. Pros and Cons.. Pros: - Solid bang for your buck. - Hypersense is awesome.. a little intense for COD or the like. - Comfortable and quality build. - Adjustable head band is solid. - Mic is crisp. Cons: - No Mac support for Synapse 3.0. Big miss here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    10 / 10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and easy to set up, the battery life is on the the shorter end for sure but I leave it plugged in most of the time anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    The good the bad and the ugly. All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset construction is great sound is great. Feel on head is pretty nice! Presentation nice. BUT Synapse will brick your PC. I basically had a 2k paperweight until I backed everything up onto a separate drive and reinstalled windows

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall good headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,good sound,ok battery(haptic sound off or low)ok microphone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HIGHLY recommended!! Great Performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset! I had the wired Kraken for a while but wanted to upgrade to wireless. This headset sounds fabulous, is amazingly comfortable and looks great with my complete Chroma setup. You get quality sound, quality feel and quality aesthetics with the Kraken V3 Pro. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    It’s a very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. They’re loud and I can hear other teams footsteps before my friends can. Switched over from steelseries and honestly like these better. I like the haptic feedback on them some people don’t, it can be easily turned off from the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, excellent build quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are cool. Sound great and function well. Only issue is Razer and their insistence on proprietary dongles to connect the headphones. If you lose/misplace/damage that dongle, poof! $200 down the drain. Ive gone down that road before. Sucks looking at a fully functional set of headphones that isnt fully functional (if that makes sense)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable and amazing sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best heaset I've ever used. Noise cancelling and extremely clear sound, definitely worth the money if you can buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones I’ve purchased so far for PC that didn’t break my wallet in half. Sounds amazing and from the bass feature i can tell where sounds are coming from easier like in COD

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound and quality is beyond, the mic quality is good the bass is good but I prefer no bass u can actually turn it off and on which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and extremely comfortable. I am very happy woth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    The best head set you can buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headset ive ever owned. I love the feature that also you turn on (and change levels of intensity) that shakes the headset in correlation with games and videos. It makes the game feel just alittle more real than any other headset out

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these headphones but they are just too inconsistent. They sound great and the haptics provide a much more bombastic experience than without. That's about all the good I can say. The app to control the EQ and RGB on the headphones constantly crash and resets everything. The battery life on the headphones have declined drastically within ONE month of use. Yeah, don't buy these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because my previous headset wasn't loud enough. These things are LOUD. They have a heavy amount of bass and remain clear. Definitely worth the price.

    I would recommend this to a friend