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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 234 reviews
  • Rated 4 out of 5 stars

    poor battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is oversold and under optimized. but the audio quality of bass is above average

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Out of their big selection, I’m set on this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that great for their price. Debating on returning them because for a 400$ headset u can’t adjust chat and game volume with the mixer or the headset. The haptics are barely noticeable and they are not comfortable for more then 3 hours max.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from this headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headset almost no redeeming qualities. The haptics are a total gimmick that blend into the bass but is not in sync at all. The connection on pc is incredibly hit or miss it would work once in a blue moon. For this price it’s an absolute scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great product. I used it every night . I’m absolutely amazed with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer v4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing never going to another headset again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite headset they work amazing!!! Only brand I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. I love using the screen to track my hardware temperatures. Got it on sale for $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken V4 Pro is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A serious upgrade from the last iteration, this headset is perhaps the premiere headset from Razer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headset but not ok on the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good out of the box but for the price it's not great. I'll keep it short and hopefully helpful. Compared to other high-end sets like Astro A50, Arctis, and Alienware those headsets are much better as far as sound quality. The bass is lacking. It seems like they used the haptics to artificially create bass sound. I agree with others. Haptics not needed on headsets. if you don't like the idea of force feedback in your ears, stay away from these. It's a weird sensation to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects, have to restart it constantly. The mic will switch automatically to bluetooth when I get a phone call, but needs restarted to switch back to PC. Synapse will fail to find it while its turned on 50% of the time. Not happy with it at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best set for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this over any other it was awesome to use at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer v4 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 loving the headset razer did really good with this one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Haptics
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Headphones, Metallic sounding mic.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and comfortable. Though the materials don't feel all that durable. General construction feels fine and sturdy, but the materal on the ear cups and headstrap feels like it's going to begin to show deterioration inside of a year or so. It feels like that hyper thin leatherette material that feels nice to touch, but just gets eaten away so quickly from the oils in your skin. Seen this happen on a bunch of high end headsets. As long as replacements are affordable and readily availible this isnt really an issue for the ear cups, I'll take comfort over durability in some cases. The control hub it comes with acts as the wireless dongle, and offers a little screen you can customize, and a button to switch between control options that can be adjusted using the wheel. It's simple, but looks nice on the desk. And if your using a smaller form factor keyboard without media controls, it's nice to have a volume knob at the ready to not need to click through menus or grab my remote to adjust volume. Separation of audio outputs is great, I can set Discord up on one channel and general computer audio on the other and dynamically adjust the output between them to favor one or the other depending on what I am doing. Makes playing online with friends a lot easier. I appreciate features like this as I usually have a group chat up and it's nice to be able to keep that audio control separate from everything else. Biggest misstep here though is the microphone, no matter what I do, it sounds just a little echoey and metallic. It will do in a pinch but in general I don't recommend the Mic on this, I've had clearer mic input on entry level headsets. But as a pair of gaming headphones to get immersed in your games, these are great, The haptics is a love it or hate it kind of thing, and games that specifically support it are few, but even just using the audio aware haptics, can give the bass and big extra RUMBLE. It's fun. It can make the overall audio quality drop, so I don't really recommend it for music, but when you're in a game and hunkered down with a LMG the thumpthumpthump of the haptics as you fire is awesome. The RGB lighting looks nice, but unless your streaming, might as well save a little battery and turn it off to extend time between recharges. Overa;; these are great if you like the Razer aesthetic, and don't mind the premium. Get a nice desktop Mic though if your serious about the quality of your voice on chat. The mic on this wont make you impossible to understand, but it's not amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i also had the first vesion of this headset. Its an upgrade in everyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products u can buy and best shop on all Florida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset for gaming for sure recommended!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont care for haptics youd be fine with the nova pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haptic feedback amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a amaozng peice of technology it trully shines

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute horrid sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what these headphones cost, you think you're getting high quality sound. However, this could not be further from the truth. This headset sounds like a $20 knockoff you get from amazon. Absolutely horrid sound and bass is terrible and they attempt to make it up with the "haptics". Haptics are ok at best. Also, heads up, if you look at the specs here on best buy, it says they are "Active Noise Cancelling: Yes"....its just the mic and that does not even sound good. Astro's outperform this in every sense at a lesser price point. I recommend Steel Series, Audeze, Astro, ANYTHING but these headphones.

    No, I would not recommend this to a friend