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Customer Ratings & Reviews

Your price for this item is $334.99
The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the Kraken V4 Pro's superb sound quality and comfortable design, praising its immersive haptic feedback and excellent battery life. Many appreciate the convenient retractable microphone and customizable RGB lighting, although some find the headset's cost to be high. The overall experience is described as enjoyable for extended gaming sessions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 173 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from this headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headset almost no redeeming qualities. The haptics are a total gimmick that blend into the bass but is not in sync at all. The connection on pc is incredibly hit or miss it would work once in a blue moon. For this price it’s an absolute scam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Razer Kraken v4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headsets Really Comfort I Like This Headsets 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HEADSET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to keep it quick and simple, this headset truly out of all the headsets I’ve tried are almost considered nothing to this. Even small details, such as lighting are very accurate and can be controlled with a click of a button through the synapsis app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are super good especially with the haptics on, you literally feel everything in the game whether its the gunshots or revving from a car engine. Also they dont feel like they’re squeezing my head like other headphones. Overall 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Out of their big selection, I’m set on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than Logitech Astro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my Astros A50s that are no longer made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! Works really well with ps5 too. Download synapse 4 on pc and customize the headset and the hub. Add new sections to use with console and even turn off rgb with hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    poor battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is oversold and under optimized. but the audio quality of bass is above average

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer v4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing never going to another headset again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that great for their price. Debating on returning them because for a 400$ headset u can’t adjust chat and game volume with the mixer or the headset. The haptics are barely noticeable and they are not comfortable for more then 3 hours max.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Haptics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gives back what you put in... and then some.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUMMARY: If you want plug and play without spending time exploring the settings, there are cheaper alternatives. But look no further if you enjoy customizing the sound (and RGB!) stage, this sounds great with amazing base and looks just as good. It’s perfect for those that take pride in their gaming rig and want the best. PROs - Sound quality is great particularly on the low ends giving oomph to explosions and weapon sounds. - Easy to wear for extended period of time, comfortable, well fitting, reasonable weight makes it easy to wear - Excellent wireless connection, could walk around the house and it stay connected. - Great battery life. - Quality construction, durable MATTER OF TASTE - Tethered to a bulky base, so not good for laptop portability. It can be used without it, but don’t get all the features. - Doesn’t reach its full potential until you spend time tweaking all the options. - Microphone quality is good for a retractable microphone - I liked the haptics that added a more physical sensation, but they need tweaking to taste. -Controls, controls, controls, with great power comes great responsibility. Sure, some like all that control at your fingertips, some might find its more clutter on the desk. CONs -Manual controls means if you tune the haptics per game, you must remember the settings for optimal results. Is that a con? MORE WORDS First and foremost, these fit really well. Some over the ear headsets can make my ears sweat, these don’t. The cushions are plush, yes there is some heft to it, but I wore them for hours with no problem (headsets are no good if you can’t wear them). The sound stage is amazing with games, really feels 3D. It’s great for movies and music as well, so you are getting your money’s worth…. but obviously if ALL you want is great sound there are other choices. And options? Way too many to count, so many you get not one but two apps to control, synapse 4 and chroma, not to mention the physical controller hub. And how about 4 different ways to connect, including wireless. You can connect your phone and game at the same time. And it comes with three different adapter cables. RGB you say? Yep, though it’s on your ear cups and you won’t see it. But if you have a rocking RGB computer system, you will fit right in. And for me, sometimes I want simplicity. This is not that. It’s a tweakers dream come true for sure. The final results are really impressive. But if you don’t want to tweak, you might not find this to be a good value. You are paying for all those controls. And I think that’s my wrap up on who is this for, the gamer that wants the ultimate in audio visual ear tech for the desktop rig and loves to tweak. Truly the best of times and the worst of times. 5 stars if you want to immerse yourself in your headset, 4 stars if you don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great product. I used it every night . I’m absolutely amazed with it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects, have to restart it constantly. The mic will switch automatically to bluetooth when I get a phone call, but needs restarted to switch back to PC. Synapse will fail to find it while its turned on 50% of the time. Not happy with it at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite headset they work amazing!!! Only brand I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. I love using the screen to track my hardware temperatures. Got it on sale for $300

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headset but not ok on the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good out of the box but for the price it's not great. I'll keep it short and hopefully helpful. Compared to other high-end sets like Astro A50, Arctis, and Alienware those headsets are much better as far as sound quality. The bass is lacking. It seems like they used the haptics to artificially create bass sound. I agree with others. Haptics not needed on headsets. if you don't like the idea of force feedback in your ears, stay away from these. It's a weird sensation to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best set for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this over any other it was awesome to use at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kraken V4 Pro is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A serious upgrade from the last iteration, this headset is perhaps the premiere headset from Razer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound is amazing i also love the haptics is so immersive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer v4 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 loving the headset razer did really good with this one

    I would recommend this to a friend
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