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Customer Ratings & Reviews

Your price for this item is $278.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 208 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are delighted by the Kraken V4 Pro's superb sound quality and comfortable design, praising its immersive haptic feedback and excellent battery life. Many appreciate the convenient retractable microphone and customizable RGB lighting, although some find the headset's cost to be high. The overall experience is described as enjoyable for extended gaming sessions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 208 reviews
  • Rated 5 out of 5 stars

    Razor - Kraken V4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesistant upon purchase, but after the use and how easy they were to use with all devices was definitely worth the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great heatsets!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are amazing, sound is great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality pairs with Bluetooth is great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome my husband loves his new headset. It is very comfortable and the noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not worth for the momey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good but its not perfect my spectations for $400 were more higher. But what it really make me retunr this headsets were the quality of the mic it Sounds horrible. I recommend the steelseries artic nova the sound its similar to the kraken and the mic its more clear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wide range of tunes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has a wide range of options to suite anyone's needs. Also it has the option to preset more in tune options for anyone who likes in depth customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, amazing sound. Truly fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some Steps Forward, Some Back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. Had the old Kraken for 6 years before it died. New one is still great. I do miss the ability to adjust volume between the two audio channels using the wheel on the earpiece, but that's a minor gripe. And in retrospect, I really don't need the additional box on my desk to change the audio profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect head set for gaming. I use this everyday with. I issues

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    could be better for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, it does have a few kinks that i hope razer gets to fix in the near future. I got complaints from my friends that the mic sounds awkward, and it has connection issues every now and then.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Haptics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Love The rumble feature in the ear cups makes music absolutely amazing to listen to also the headset seems to work pretty good for any endgame chat or pinpointing in any positions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for immersive gameplay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this headset so I could play rainbow six siege but I honestly enjoy playing every game much more because of how great everything sounds and I can control so much with the mixer and the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and heptics on these phones. I feel immersed in the game .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets ever!! Quality song, ergonomic, this new immersion funcion i love it with songs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build quality and swift connection and setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I can’t hear anything only the game. That’s lovely

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, comfort, and Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset. The 400 price is not great but sound better than any other gaming headset ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever bought. Has great surround sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. Listening to movies and music sound awesome.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    dad approved

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my dad but he loves it! he needed a headset that was durable enough that it wouldn't break when he wears it to sleep (yes i know he's a crazy person) i don't think he's used the controller that comes with it yet but i've used it and i think it's a great addition

    I would recommend this to a friend
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