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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 234 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    could be better for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, it does have a few kinks that i hope razer gets to fix in the near future. I got complaints from my friends that the mic sounds awkward, and it has connection issues every now and then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good , but it can be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good , but they are so quiet, and micro not usable for a normal phone talk …

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality pairs with Bluetooth is great for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great heatsets!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are amazing, sound is great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Haptics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Love The rumble feature in the ear cups makes music absolutely amazing to listen to also the headset seems to work pretty good for any endgame chat or pinpointing in any positions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for immersive gameplay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this headset so I could play rainbow six siege but I honestly enjoy playing every game much more because of how great everything sounds and I can control so much with the mixer and the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how there are so many settings to choose from. They help with different games. They are a little expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yup, this is a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Bluetooth has a decent distance you can be away from the computer. The swiveling earpieces are amazing, makes it fell more natural of a fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide range of tunes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has a wide range of options to suite anyone's needs. Also it has the option to preset more in tune options for anyone who likes in depth customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is insane would never change for another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor - Kraken V4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesistant upon purchase, but after the use and how easy they were to use with all devices was definitely worth the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets ever!! Quality song, ergonomic, this new immersion funcion i love it with songs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, comfort, and Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset. The 400 price is not great but sound better than any other gaming headset ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I can’t hear anything only the game. That’s lovely

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build quality and swift connection and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy , so I am so glad to buy it in Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Best gaming headset ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make you feel as if you’re in the middle of what you’re watching or playing. Really like the haptic feedback to complement the bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. Listening to movies and music sound awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy at all this is the second headset that i have purchased and still the same result the headset lost Bluetooth connection and will not connect back via Bluetooth i have tried updates, unplugging it, firmware updates when i had my turtle beach stealth i did not have this problem for a $400 headset this is very disheartening razer you half to do better then this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect head set for gaming. I use this everyday with. I issues

    I would recommend this to a friend