Customer Ratings & Reviews

Easy to use with many mode that you can modify it to. There’s button dedicated to changing mode on the headset

Needed a new headset and not disappointed. Having the option for both wireless and wired is always a plus.

I can’t do leather ear cups after using this. My logi pro x leather ear cups were chipping. I also aim to replace my gear to Razer.

Usually like Razer products as I use the Blackshark V2 Pro on my PS5. Bought the Kraken V4 and returned in 2hrs. Despite being all plastic they feel extremely premium quality. However for me with a small oval head they fall off even on the smallest setting. First Razer headset to ever do that. Secondly is the new 40mm drivers sound horrible. Zero bass compared to the Blackshark. Guns sound hollow. Third is the microphone is atrocious. Echos all the time despite changing settings in Synapse

Amazing headset with more features then i was expecting

Bought these as a gift for my boyfriend and he loves them

Few months out and already having multiple issues with this expensive headset. Ringing in output audio, connectivity issues, etc.

Awesome Awesome awesomeness awesomely awesome awesome

Razer has one of the best headphones out there but one part of the headphones broke already and I don’t know how ??

I wish there was a way to control the RGB on the phone

This was a great deal around the time I got them. Works great.

Great sound, however my current pair of these just snapped by the metal piece and I've only had them for not even three months!

the sound is really good but when i unmute my mic sometimes it doesn’t register and it stays muted and the mic is sensitive as well

Is exactly what I needed and works perfect great product

I've been using this for roughly a week now. I more gravitate towards the over ear headphones/headsets as On-Ear's get uncomfortable to me after a while. Comfort wise they fit nice. The width could be a little better, im leery with bending the headband too much. They do sit a bit tigher than my older pair of Blackshark V2's but are still comfortable enough. Over this week of using them they never did feel uncomfortable. I appreciate the more eco-friendly packing for these so there's really little to no waste. The wirelss is a nice aspect. It's good that you can use them while charging as well. On the audio side of things they're not bad. I've primarily been using at work for communication. My only real issue is they're quiet. This doesn't seem effected by the use of Synapse either. The audio adjustment is strictly through Windows so you cannot adjust the headsets volume separate of the operating system or device it's connected to. It seems as though they would benefit from a dedicate amp. I don't have much issue hearing others, but it would have been nice for the audio on the headset to be controlled separate from the device they're connected to. I'll be playing around with Synapse more to see if I can maybe fine tune this to overcome this detriment. Something else that would have been nice is to control the Chroma from a mobile app instead of having to rely on Synapse. The extra life you get battery wise from it not being enabled is quite a bit. I took them out of the box and started using them immediately so I didn't charge them initially. I want to say that I got through 3 or 4 full 8 day shifts before I had to charge them with the Chroma enabled. I imagine with it disabled I can probably get through a whole week and still have some life left. I like being able to retract the mic when for when I don't need it. The inclusion of the Wireless dongle being a USB-C is very welcome, especially since my laptop only had Type-C ports free on it. Outside of the volume, that's really my only negative here.

The Kraken V4 is an excellent gaming headset with great sound, very customizable lighting, and a retractable mic. Design The thing that caught my attention and then blew me away was the retractable mic boom. Not only does the mic completely retract back into the ear piece, but it feels firm/rigid enough when it's out and in use. I had no issues with it holding it's position or being hard to work with. It didn't try to stay in the recessed (smaller) form when I extended it. It stays in the position I put it in. Besides the mic, I found the headset to be light weight and very comfortable to wear. Padding on it for the top of the head and ears is excellent. The it's a fabric/leatherette combination so it does block out some ambient sound but breathes some too so my ears sweat less than some others I have tried. There are nine lights on the outside of each earpiece in a circle. The proprietary 2.4 GHz low latency transceiver uses a USB-C connection. I really love the comfort, lack of sweat, and the retractable mic! Two braided cables are included, one is a USB-A cable with a USB-C port on it to connect the transceiver to. The second is a USB-A to USB-C cable to plug directly into the headset - and I think both are great options to have. Controls When you turn it on or change most settings there is a very crisp, clear voice that announces the changes and settings. I don't know that I've had any that were bad but this voice is noteworthy. It just sounds very clear and the volume level is perfect. I think these tend to be too quiet and less life-like sounding. The power button has a texture to it that makes it easy to identify by touch. There's a button you can double-tap to switch modes, to Bluetooth for example. There's another button that that's used to change the equalizer setting between "Game", "Movie", "Music", or "Custom". There's is a volume dial with a great feel to it that let's you adjust the Windows master output volume. There's also a dedicated button to mute the mic. That button, like most of them, will announce what it's doing. There is also a button to change the control of the balance of the audio between game sounds and chat. Sound Quality The sound quality was excellent! In game I had no issues. Specifically testing the sound quality I tried a number of different types of music and even a pod cast with just a person talking. One that that surprised me was how much of a difference I noticed with the THX Spatial Audio enabled. I think it was by default. But when I set it to Stereo instead, in the "Synapse" Windows application (free/included feature adding download) it even made the pod cast noticeably better. Instead of hearing someone talking, it sounded like the person was in the room with me. It just sounded fuller and more natural. Something else I noticed in testing sound quality was the mic quality. They advertise the "HyperClear Super Wideband Cardioid Mic" but I didn't think I would notice it. It turns out I really did. Using the Mic settings in the Synapse Windows app, I did some testing and what I noticed was it noticeably softened or eliminated the extra hiss associated with the "th" sounds and the "s" sounds. I was able to adjust settings so it didn't do that either but I felt that with that removed the speech was more clear and crisp. There are a few different "Enhancement" settings for the mic including "Volume Normalization", "Vocal Clarity", and "Mic Noise Cancelation". The bass was excellent too! I gave it the deepest bass I had that also had lyrics over it and the lyrics were preserved while the deep base came through strong. Added Software Razer includes three applications with the Kraken V4, Synapse, Cortex, and Axon. Synapse - Hardware adjustments like audio levels and enhancements as well as lighting. There are a lot of setting here! Make sure you have THX Spatial Audio turned on. There is even a setting so that if your headset is paired with your phone over Bluetooth while you're using the headset with your PC it can block incoming calls so you are not disturbed from your gaming session. Synapse also has "Studio" which is like a paint program to edit the lighting. You can just use "Quick Effects" if you want but the Studio gives you lots of controls for advanced lighting effects. Cortex - This is a game launcher but it actually does more. It will let you "boost" your system by closing unneeded programs or processes and disabling things like power management settings when you launch games. It does this automatically, if you have it enabled, and shows a notification with info about how much RAM it freed up. On my PC, with Windows 11, it freed up 3 GB to 4 GB of RAM when launching games. I ended up liking this feature more than I thought I would. It also has a resource meter that you can put in different areas around the top or bottom of the screen. It uses very little screen real estate and shows things like RAM used and current FPS. I like this because it takes so little space. Axon - This is almost like a repository and tool for finding or publishing wallpapers. You can select a different one for each monitor. Some of them are animated and some have sound. There were at least a few I really like and have been using. Battery life The battery life is very good so far! They claim up to 70 hours of battery life with the lighting turned off and using the 2.4 GHz connection. I totally believe it. I charged it to full when I got it, have used it a lot since, and it's only at 81%. I've even had the lighting on most of the time. Of course volume level makes a difference, still I'm impressed with the excellent battery performance, especially considering the light weight or comfort of the headset. Summary This is an excellent gaming headset package! It's an extremely light-weight and comfortable gaming headset with a retractable mic that works very well. The lighting is not something they threw just to say it has the lights, it has excellent configuration options for the lighting. Of course, you get a headset like this for hearing and being heard. I'm impressed with how well it does both. I don't know where the hardware ends and the software begins for some of it but the end result is what I think is an excellent experience whether gaming, listening to music, or even recording voice.

Had the item for less then 6 months befor it died.

There okay but not for me. Not loud enough if you have children.

Good headphones, good body, but the Synapse software is terrible, the equalizer and the spatial thx are terrible.

I got this third set of razer headphones for my other son to utilize. Much like my other 2 sets of razer headphones, these have a soft breathable cloth muff on the cuff and firm grip on the head. The controls are easy to reach and the volume level is very respectable this had a retracting microphone which is neat, because they can lay flat on the desk, with mic in and swivel muffs that lay flat. The microphone recording quality is very good, but i myself can't tell a difference between ot and other razer headphones. This can connect by USB wire, usbc dongle or adapter cord provided by standard USB, or by bluetooth. The sound is the certified and overall the levels are very balanced and crisp. When in a game that has surround components, this really does lend itself well to directional hearing. These do nit have haptics like the pro versions. This does have 9 zone lights that you can customize as you wish, but I still am a fan of the breathing pulse or wheel that have been a staple of the razer products. Razer synapse installs quickly enough and after a short bit of exploring is pretty intuitive. The book that comes with it is minimalist, but ok. Overall, another very excellent set of headphones. I have no deductions for these. If you want haptic feedback, the pro version has that. I didn't feel the value added for my son or I was worth it for additional cost. Compared to the Baracudda x Chroma, the mic is about the same to me but retracts, the thx is easier to use fo sound than the 7.1, and 9 color zones on this vs 6 zone color there are where the upgrades come. Compared to brracuda, a slight upgrade for the cost. I do give these 5 stars. Good headset, but really, I habe yet to really find a bad set of razer headphones. Even back to the first pairs of wired razer Kraken ultralight I bought for my boys to use on their handheld games, all have been good.