Customer Ratings & Reviews
- Model:
- RZ04-05170100-R3U1
- |
- SKU:
- 6586394
Customer reviews
Rating 4.2 out of 5 stars with 190 reviews
(190 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Kraken V4 Wireless Over-the-Ear Gaming Headset's sound quality and comfort. Many appreciate the long battery life, lightweight design, and retractable microphone. However, some customers have expressed concerns about connectivity issues with PCs. The RGB lighting and USB-C connectivity are also appreciated features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Great sound with many options!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Razer Kraken wireless headset for about a week and so far I am very pleased with them. One of the reasons why I got this headset is its versatility. You can use this headset with just about anything: PC, Playstation 5, Switch, your phone and even your tablet. I primarily got this headset for gaming purposes, but it is nice to know that you can use it on other devices. One of the reasons why I gave it 4 out of 5 stars is because out of the box, I was not impressed with the durability and feel of this headset. Not that I am careless with my headsets, but this Razer didn't have the same build as some of my previous Razer headsets. It just had a plastic feel to them. I would not recommend that you purchase these for someone young who doesn't take care of their gaming equipment. Once out of the box, you have the option to pair them via Bluetooth or the USB. Again, nice to have those options. It already came with some charge, so it didn't take long to fully charge them and after a week I still have some juice left in them. One of the standout features of this headset is the sound! This headset really delivers in this area. This headset comes with titanium 40 mm drivers that deliver quality sound. Paired with the THX spatial sound, it makes for an awesome audio and gaming experience. The THX spatial sound gives you an upper hand when gaming on certain games. Having the option to retract the mic is great, but I was not a big fan of the quality of the voice (also based on the feedback from my gaming group). The earcups were comfortable, but they got a little warm on my ears after 3 hours of gaming. Overall, I am pleased with this Razer gaming headset because of the audio quality that it delivers and the options that it provides. I would recommend this headset for gamers who value audio quality, but I would not recommend this headset for someone who is young and doesn't take care of their equipment.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
An overall solid gaming headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The name Razer is synonymous with high quality gaming accessories, but I'll admit, at first glance, the Kraken V4 looked a little...meh. Like just not it. They tell you not to judge a book by it's cover, and while there are definitely a few things I take issue with in regards to the Razer Kraken V4, overall, this is still a good gaming headset. While most would look at audio as the most important factor with gaming headsets, if build quality isn't as important, it's almost. What good is a great sounding gaming headset if it falls apart? The Kraken V4 feels...ok. It feels very plasticky. Maybe not the cheapest "I'll crush this with my hand on accident" plasticky, but not to the standard I'm used to with Razer. The ear cushions feel super foamy. They feel like the foam that's normally used to cover a gaming headset microphone. On my ears, they get a little warm. While I understand at this price point you aren't going to get leather ear cushions, again, it didn't feel like the level of quality I'm accustom to from the Razer brand. Audio? THAT is where this headset excels! I'm big on first person shooters, the sense of direction when playing Apex Legends (which, per the Razer app supports THX spatial audio) was phenomenal. One thing that's a bit of an annoyance is you have to make sure you have a license for THX , but that's not Razer's fault. Testing the speakers out at the firing range truly felt like being in a firing range. The shots were loud and I could not only hear where the bullets were coming from, but as they whizzed past me. I threw grenades and then turned to test the directional audio...it was pretty accurate. Overall, the Kraven V4 is a solid headset. GREAT audio...but the build quality , specifically the ear cushions is a major opportunity for improvement. I have another Razer headset, similar price point, simpler design...with far more comfortable ear cushions. For long gaming sessions, this matters. Off the strength of the audio quality alone this headset would be among the best from other brands, but when compared to other Razer sets, ehhh. The Kraken 4 is still good, and I'm sure the Chroma lighting alone will be a selling point for some streamers, but for those who love long gaming sessions, this might not be it.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality gaming headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Razer puts out some of the best gaming headphones on the market. These Razer Kraken VR Wireless Gaming Headphones fit the bill. With a tuck away headset and a usb-c dongle, it's a portable solution. These are primarily used by my son for playing his games on a laptop. The connection to the laptop is wireless while he uses it on his phone with the usb-c dongle. He loves the simple button operation to change modes depending on what he's listening to. The headphones themselves are comfortable to wear and well balanced. The sound comes through crisp and clear, while the people on the other end of the chat hear my microphone as if we're in the same room. Remember LAN parties?! The headphones seem to be pretty durable. They've been dropped a couple of times and no worse for it. No signs of scratches and the speaker quality stays unchanged. All in all, I would suggest the Razer brand itself and these Kraken Vs to anyone looking for a decent, budget friendly headset for a variety of uses.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
NOPE! Unusable Due To Random Disconnection Issues.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY wanted to like these as they are way more affordable than my “go to” Corsair Virtuoso MAX set and these have more of an LED footprint and LED options, as well as a mic that can be retracted into the headset which is good for storage and travel. Unfortunately, these ended up being the worst headset that I currently own. I am very technically inclined and I have a degree that says so also, so none of my findings can be attributed to "user error." First issue out of the box was when I found that I have to pay extra to access their surround sound profile called THX Spatial Audio after seeing it listed as a "feature" plastered all over the box. For what these cost, access to that should be included in my opinion. Personally, the last thing I want to do after spending money on a brand new item is to open it and find out I have to spend more money to make it work the way it was advertised to me and that I have to immediately make another purchase. Not Cool!!! Unfortunately testing and using these was anything but an EASY or pleasant experience. They CONSTANTLY AND DEPENDABLY disconnected from the dongle and in order to reconnect them, the dongle needs to be pulled and put back in and a small amount of time has to pass while it is reconnecting. This is rather annoying when listening to audio or watching a video but is straight up infuriating when it happens in the middle of a game/match play! I looked around for fixes to this issue and found that apparently the RAZER Software is to blame and this has been an issue for a LONG TIME with many other RAZER products. Had I known this in advance I would have skipped these. The solution I have found to the random disconnection every 30 minutes or so is to remove all of the control software from the computer. First off..so many software titles need to be downloaded and installed to run these. One title for “everything razer” one title for audio control and another title for LED customizations. That is simply WAY TOO MUCH to deal with for a headset. Second, removing all of those software downloads results in losing access to the control of the features that each controls. So that is an UNACCEPTABLE “SOLUTION” or work around. Furthermore, comparing these to the Corsair, these feel “mid” and like a cheap headset from the internet and not like one would expect for this kind of money. Second, they are lightweight and the ear cups are kind of small. The build on these feels “hollow” if you know what I mean. To complete the things that I dislike about these is that the sound on these is not that great at all. Not even close to my “go to” set and even my Game Buds sound way better and are easier to use. In conclusion, I would not buy these again and I would not tell a friend to go and get them. They are unusable with the constant disconnecting and the sound on these is not worth fighting with them every 30-45 minutes. The LED stuff is OK but also, not as impressive as expected. These are, in my opinion, “mid” and not top tier. I have since put them back in the box and saving them as an “emergency pair” but I do not think I will ever use them again, even in an “emergency.” I wish I could have sang their praises but they did nothing but underwhelm, underperform and disconnect on me no matter what I tried other than running them with no razer software. I am not impressed, nor am I happy with them. Their software NEEDS A TON OF WORK since this is not a new issue with Razer stuff. Not happy. Not recommended.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for gaming and provides quality sound
I would recommend this to a friend - Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Good headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headet nice RGB its wireless for me i dont use the mic so is not a big deal mic is okay.
I would recommend this to a friend Rated 5 out of 5 stars
headset review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a headset but this review needs to be 50 characters so here ya go.
I would recommend this to a friendRated 1 out of 5 stars
Poor Build Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset looks great and that's why I bought it. after 2 months later and over $170 down the drain my left earcup snapped for no reason. this is the first headset in many years that has done this to me for no reason. Never getting a razer headset again because of this poor build quality on crucial parts of the headset. Very good job product development team :3
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are very tinny and hollow sounding. The software does have an equalizer however you can only use that if these headphones are set as your default audio output. Physically the headphone cups are small and will put pressure on the tops and bottoms of your ears. The microphone is ok at best, again the software does have settings to adjust pickup which is nice but due to the retraction of the microphone there is no foam cover for noise suppression, therefore it is done digitally and you can hear the difference (not a good thing in my opinion). I returned these the next day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap plastic arms.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extension arms are plastic and break easily. This is a quality headset but the arms are cheaply made and I cannot use or recommend a product that breaks so easily. I'm not sure who thought it was a good idea to make the arms plastic but this completely killed it for me.
No, I would not recommend this to a friend










