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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 246 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS5 user

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using on PS5, works great, sounds great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video game headphoens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video game headphones but they're heavier than they need to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer Kraken V4 Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall headset and best price from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset the wireless feature is amazing and would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the goat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best, the D.O.G, razer GG, full MVP, 2025 GOALS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS ASAP

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it’s a great headset and my son loves it for his PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He absolutely love them. Great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, but my previous experience with a Razer headset was the Razer Nari, and they were amazing for the same price as this ones. This krakens does not have the hipatic sense, and the sound is not to top notch, is okay for someone just starting at gaming, also, the synapse software gets painfull sometimes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but razer could do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love razer products the rgb is great audio is good and is easy to setup. The retractable microphone isn’t great sometimes it will disconnect via Bluetooth. So I can’t give this review 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality no wires nice feeling and long lasting battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reveiew

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but over all quality doesnt seem as the older versions that had meta parts 7/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Razor headset, replaced my old Steel Series Junk headset that the hinge breaks because of a Design flaw they refuse to fix.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but has annoying Narrator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset a bit ago and i do really like it but it has a major problem that makes me regret getting it. It has a Narrator that does a voice over of the actions you take. “Mic Off”, “Mic On”, “Power On”, “Power Off”. The power ones are not a big deal but the mic status is extremely annoyiny. On top of repeating your actions it also temporarily mutes all audio while it voices the action. Its extremely annoying. Cant find anyway to disable it through the razer software and im someone that mutes pretty consistently so hearing it constantly as well as not being able to hear during those couple seconds is exteemely annoying. If you dont mute a lot or dont really want it for the mic aspect of it its a great headset but otherwise honeslty i would go with a different headset that doesnt have this issue. At least not unless they remove this annoying “feature”.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rgb not working on ps5. The mic quits working when receiving a phone call on bluetooth

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Razer brand is my favorite when picking gaming peripherals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Works pretty well on ps5 as long as you download synapse 4 on your pc and set it up first. Otherwise it’ll be default

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. It works great for what I needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZER-Kraken V4 Gaming Wireless Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this piece! Perfect for my gaming experience! Best Buy is my store ! Good luck on your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone for gaming/movie/music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with many mode that you can modify it to. There’s button dedicated to changing mode on the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this headset.. the retractable mic is awesome

    I would recommend this to a friend