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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 246 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Annoying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using for PC exclusively, do not get. Will continuously switch from Bluetooth to the dongle you plug into your desktop, even if you don’t connect with Bluetooth. Will randomly disconnect. Computer will ignore it if any other audio devices are around. Also, since the microphone isn’t removable; it will steal audio if you have a stand alone mic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but terrible funtions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming sound is great but the constant narrator for every button push is annoying. I also have to reset my mic every time I power it off/on. Needs some updates

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new headset and not disappointed. Having the option for both wireless and wired is always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace Logitech Pro X for this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t do leather ear cups after using this. My logi pro x leather ear cups were chipping. I also aim to replace my gear to Razer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actially that good, I highly recommend this headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newcheadset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with more features then i was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my boyfriend and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer has one of the best headphones out there but one part of the headphones broke already and I don’t know how ??

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few months out and already having multiple issues with this expensive headset. Ringing in output audio, connectivity issues, etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome awesomeness awesomely awesome awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a way to control the RGB on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal around the time I got them. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what I needed and works perfect great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sensitive mic good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is really good but when i unmute my mic sometimes it doesn’t register and it stays muted and the mic is sensitive as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razor Kraken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however my current pair of these just snapped by the metal piece and I've only had them for not even three months!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Razer do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the item for less then 6 months befor it died.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent surround sound, extremely comfortable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones! They are simple to setup, have great audio quality, and they are really comfortable to wear. To connect to my computer, I first used the Bluetooth connection. There were no issues with the pairing process. I just had to hold the power button first to turn on the power, then enter pairing mode. The headphones have a voice that advises their status. The Razer software allows calibration for the spatial audio, adjustment of the EQ settings, and offers a demo video to test the capabilities. The headphones are extremely comfortable to wear. My big ears fit comfortably in the cups without being compressed. They seem to be fairly breathable, so my ears are not sweating. I can move my head in all directions and walk around my home without worrying that the headphones are going to fall off my head. They sit comfortably, but still hug my head and stay put. When walking through my home, I can confirm that the range of the headphones in Bluetooth mode is comparable to all of my other Bluetooth devices. My absolute favorite feature is the retractable microphone. Other gaming headsets have mics that are detachable. I have a habit of losing them, or being unable to find them when I really need them. With the mic retracting into the headset, it won’t be lost. I am really happy with the sound quality of the mic. It is crystal clear with a wide frequency range. When the mic mute button on the headphones is pressed, a red light activates on the end of the mic, making it obvious that the mic is muted. Speaking of lights, the exterior of the speakers have lights that cycle through colors in a spiral pattern. It is not obnoxious, but they still look nice. So far, battery life is excellent. I have been listening to music for multiple hours and the battery is still above 90%. The headphones are charged via USB-C and include a high-quality USB-A to C cable. They also include a USB-A to female C cable for the wireless dongle to plug into. This can be great, both to extend the range by raising the height of the dongle, but also to keep it away from other USB 3.0 ports that tend to cause interference for wireless dongles. Last but not least, audio quality is as expected for higher-quality headphones. The trebles are crisp, and the bass is present but not overwhelming. I listened to a variety of my favorite game and movie soundtracks that test the range of the headphones. They pass without any issues. When the THX Spatial Audio is turned on through the Razer software, I am impressed. There is an obvious difference between stereo and surround sound. After experiencing the surround sound, I am not sure why anyone would choose stereo. I would definitely recommend these headphones to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay ig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There okay but not for me. Not loud enough if you have children.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good mid price headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this third set of razer headphones for my other son to utilize. Much like my other 2 sets of razer headphones, these have a soft breathable cloth muff on the cuff and firm grip on the head. The controls are easy to reach and the volume level is very respectable this had a retracting microphone which is neat, because they can lay flat on the desk, with mic in and swivel muffs that lay flat. The microphone recording quality is very good, but i myself can't tell a difference between ot and other razer headphones. This can connect by USB wire, usbc dongle or adapter cord provided by standard USB, or by bluetooth. The sound is the certified and overall the levels are very balanced and crisp. When in a game that has surround components, this really does lend itself well to directional hearing. These do nit have haptics like the pro versions. This does have 9 zone lights that you can customize as you wish, but I still am a fan of the breathing pulse or wheel that have been a staple of the razer products. Razer synapse installs quickly enough and after a short bit of exploring is pretty intuitive. The book that comes with it is minimalist, but ok. Overall, another very excellent set of headphones. I have no deductions for these. If you want haptic feedback, the pro version has that. I didn't feel the value added for my son or I was worth it for additional cost. Compared to the Baracudda x Chroma, the mic is about the same to me but retracts, the thx is easier to use fo sound than the 7.1, and 9 color zones on this vs 6 zone color there are where the upgrades come. Compared to brracuda, a slight upgrade for the cost. I do give these 5 stars. Good headset, but really, I habe yet to really find a bad set of razer headphones. Even back to the first pairs of wired razer Kraken ultralight I bought for my boys to use on their handheld games, all have been good.

  • Rated 2 out of 5 stars

    not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, good body, but the Synapse software is terrible, the equalizer and the spatial thx are terrible.

    No, I would not recommend this to a friend