Customer Ratings & Reviews
- Model:
- RZ04-05170100-R3U1
- |
- SKU:
- 6586394
Customer reviews
Rating 4.2 out of 5 stars with 223 reviews
(223 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Razer has let themselves go.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used these to replace a Mari Ultimate that finally kicked it. On its own, it's a decent headset. But for the same price (~$200) It was a marked step down in audio quality. It should also be noted that I got infrequent audio cut-outs for some reason, both on 2.4 and Bluetooth connections. Wired didn't seem to have the output show up At All. Overall very disappointed with Razer, ended up with a steel series.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pay to Use is Unacceptable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, but the fact that I have to pay additionally to use the THX surround sound feature is ridiculous. Returned.
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.issue where static kept coming thru the headset couldnt figure it out. sound is not that loud either in my opinion
No, I would not recommend this to a friendRated 1 out of 5 stars
For the price it is not worth it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it November 2024 brand new and its now April 2025 and my right side speaker is blown. Never turned up super loud maybe 60% at most. The mic is bad I've heard ear buds with better mics and the speakers are okay the highs are good but lows sound really bad. I would not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy these!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these brand new and used them 2 times before they didn’t even turn on again. Tried everything under the sun and they just did not want to turn back on. They just became a dud.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Rgb lighting, Sound quality
Rated 5 out of 5 stars
Excellent Razer wireless gaming headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Razer Kraken V4 Wireless Gaming Headset is another excellent product that follows the Razer model of high-quality gear mixed with RGB options. The Razer Kraken V4 will work with many platforms, including PC, Mac, PS5, Nintendo Switch, Steam Deck, and smartphones. One change from previous versions is that the V4 will now connect wirelessly over 2.4Ghz with the included dongle, or it will connect via Bluetooth or USB wired. It took only a few minutes to get it out of the box and connected to my PC. I also tested it with Nintendo Switch and with a Steam Deck; it connected and worked flawlessly with all of these platforms. The microphone is completely retractable and flexible which allowed me to place it exactly where I wanted it but also allowed me to get it out of the way when I wasn't planning on talking. I asked the people I play games with to provide feedback on how my voice sounded over the mic and I received only positive feedback. The earcups contain Triforce Titanium 40mm drivers and are circular in shape. I prefer oval shaped earcups, but I thought these were fine. I wear glasses so I'm always conscious of the clamp power of a headset, but I have to say that the clamp pressure for the Razer Kraken V4 was perfect. I didn't notice I was wearing it, even after a long gaming session, which is quite an accomplishment. The outside of the earcups has 9-zone RGB lightning which can be customized via the downloadable Razer Synapse app. The RGB is not garishly bright which I appreciated but actually enhances the look of the headset. I think that will lead to users wearing the Razer Kraken V4 outside of gaming-only situations. I would highly advise a user to download the Razer Synapse app early in the process of setting up the headset. Not only can the RGB be customized using the app, but it also where EQ settings and presets can be selected to tailor the experience to specific games. One nice feature is that some of the sound tailoring can be done by using buttons on the earcups. For example, there is a game volume/chat volume control that can allow the user to focus in on game noises or on chat volume depending on need. Most importantly, the Razer Kraken V4 sounds really good on every platform. Whether I used it on PC, Switch, or Steam Deck, the headset was producing a clear signal that allowed for a meaty bass mixed with a clear treble. THX Spatial Audio is included with the headset and is included with the Razer Synapse app. Phone calls taken via Bluetooth sounded crystal clear. The people I spoke with on calls said that I sounded great. The battery life is advertised at 70 hours on a single charge, but I didn't run out of battery even after a couple weeks of using the headset. I feel like the Razer Kraken V4 is the perfect gaming headset. It has flexibility in how it connects, has a good mic, produces clear audio, and has the capability of so much customization with both the EQ and with the Razer Chroma RGB settings. I would recommend the Razer Kraken V4 Wireless Gaming Headset for any user looking for their next favorite gaming headset.
I would recommend this to a friend - Pros mentioned:Battery life, Rgb lighting, Sound quality
Rated 5 out of 5 stars
Razer - Kraken V4 Wireless Gaming Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has proved me wrong about Razer products and so far the sound quality has be clear as cant be I am able to clearly hear people while gaming and using Discord and they can actually hear me which is a surprise to me as someone who uses a Blue Yeti mic which I was told by the same people in game on discord that they couldn't hear me or understand me at all in all actual fact the game even sounds clearer to me than it does on my other headset it's crisp and clear music wise and voice wise from the game. It comes with two different cables one for charging and the other to extend the cable. They can be either hardwired to your PC, Mac, Play station, Nintendo Switch, Steam Deck and Blue tooth to your phones. You can also connect the headset via a dongle . You will need to charge them for 3 hours when you first set them up but once they are fully charged they last a while I've had mine for almost three days now and have used them close to 26 hours without putting them back on charge. Anyone who buys these will have the time of they're life with them. The pros to these are sound great and the 9 zone RGB also the clear voice. the Cons of them are being heavy but not so heavy that they hurt and having to wait almost a day for your setup to recognize that you have new hardware but that was for me and might not be the same for y'all the other con for me on these was the software being that there are two versions on the software you need to make sure that you get the right one due to that . If you download version 3 like I did which is what the website asked you to do and then version 4 there will be a conflict and you have to start over as you will lose the mic and sound due to the drivers causing the problem. This headset is a 100% get if you can handle the weight of the. One thing I forgot to mention in the pros they are Noise Canceling I had them on while the TV was on and turned up and could barely hear it. I would 100% recommend to family and friends to get them
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
A lot of headset for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Razer Kraken V4 is a really good mid-priced gaming headset. I am surprised at how much these costs considering the quality and features you're getting. Unboxing these headsets you will find a usb-c dongle to wirelessly connect the headset by 2.4 ghz. This will give the headset the ability to be used across multiple platforms i.e. ps5, computers a handheld gaming devices etc. A usb-a to usb-c adapter cable for those devices that doesn't have a usb-c connector. A charging cable that can also be used if you need to use the headset in wired mode. The headset itself is very lightweight. I think most of it is made of plastic but it definitely doesn't feel flimsy or cheap. There is also so many adjustments that I think anyone will be able to find a perfect fit. For me, I didn't find the pressure too tight which is always a worry when buying new headsets. The cushion on the headband and earcups are the same. Memory foam wrapped in fabric, very comfortable and didn't even make my ears sweat. Most the controls are on the left side earcup with chat mix and bluetooth on the right side. The mic is retractable and very flexible which will give you the position which is best for you. The retractable mic was cool at first but then I kept finding myself pushing it up to fold away, lol. I think I prefer the fold away. There is a little light on the mic to show when you are mute which I thought was super cool and convenient. The mic was good, not great. Sounds out of the speakers are surprisingly good. The 360 sound was crisp and clear. Both mic and speakers can be adjusted in the app. You definitely will have to play with it to get the most out of the headsets. Lights on the earcups are cool and also be adjusted. There are so many positives and really no negatives that I have to call these Razer headsets a definite winner.
I would recommend this to a friend Rated 1 out of 5 stars
No a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than a month of purchase . Faulty design plastic head bracket breaks easily
No, I would not recommend this to a friend- Pros mentioned:Comfort, Rgb lighting, Sound quality
Rated 3 out of 5 stars
Good Gaming...Almost Perfect
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong, the headset has a lot going for it. This is Razer after all. Even the stickers are cool looking! The unboxing is like unboxing a premium stereo audiophile headphones without the coiled wires. You get the dongle and two cords. One is the USB C and other is an extender to go into a USB slot and you can plug into the USB C. However, this is the bad thing for my usage, but I'll get back to that later. When I initially got it, I charged it up fully before doing the software installation. The installation to me is a bit confusing because I am not familiar with the gambit of Razor's software suites so I was not absolutely sure if we needed all those other software options that were offered. When I installed just the minimum amount to my tower, Upon the intiial install, a firmware update was installed pretty quick. The headphones look and feel comfy as you can imagine. The look and material is high tier looking and the RGB lighting is a very cool affect and yet not distracting at all when gaming because other headsets that I have used if the light was too bright, would reflect on the nearest monitor. Almost like a space helmet with a highlighed border, but not this one, this one just looks cool without any edits to the setting. The default wave is very very cool. The mic boom is simple to operate and the headband has plenty of padding for long sessions. The buttons are well placed, the wheels have good grips to adjust volume settings and such. There is a preset EQ button as well and but this is where my experience was good. I really wanted it to be my main headset. But I don't think it will. Why? Upon using on Steam games, where I can hear the music, the mic cuts off. I have tried all the settings and nothing but plugging the cans into the computer would make the mic live again. Why?? I cannot for the life of me figure it out. After hours of uninstalling and reinstalling. Nothing worked. I have another set of headphones, albeit, years older, have no issues. Another negative in my usage was that the sound while clear and other players have said it was clear as well, however. I had to edit the EQ to get the similar sound that I can get from my older headset that was just plug and play. This headset has the look of the ultimate headset. However, I cannot recommend it to an avid gamer with these issues.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the quality of the sound and that it didn’t have noise cancellation.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Comfortable Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Razer Kraken V4 is an amazing headset, and it blew away my expectations at the price point. I can wear this headset for hours with no worries of the battery dying, or experiencing ear fatigue. This can be a real problem with gaming headsets, if they are not very ergonomic they become uncomfortable fairly quick. The sound quality is perfect as well. From gaming to movies and music I have thoroughly enjoyed this headset. The bass during movies is clear and rich, and with music it doesn't overpower the listening experience. The microphone comes through very clearly during gaming, and I even used it for some work meetings with no problems. Directional sound is important to me when gaming, and the Kraken V4 delivers! In FPS it really helps with situational awareness and this headset does it very well. The build quality is amazing as well, I am confident this headset will last many years and the RGB lighting is just icing on the cake! Overall I am very happy with this headset and I believe it is one of the best you can buy, especially in it's price range.
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Comfortable, versatile, great sound, average mic.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Razer’s headsets’ design language, and this is no exception. Actually, Razer has managed to make it smaller and lighter this time. This may be due to the all-plastic build. Nevertheless, the build quality is excellent. The headband is quite flexible, and the slider is stable. The earcups are super comfortable, breathable, and have great swivel. I did not experience any discomfort or excessive heat while wearing it for long gaming sessions. Wearing glasses is no problem. All controls are physical and tactile, and easy to get used to. The volume rocker feels good, but I would’ve liked a start-stop instead or continuous rolling. The RGB is cool and has many effects, and it can be turned off if that’s too much or there is the need to save battery, which is great already. The dongle is plug-and-play and pairing via Bluetooth is as easy as any other Bluetooth headphone. You can also use them wired via the included cable. One complaint I have is that audio is not available at the same time in dual pair mode, nor is it automatic. I must switch between sources by pressing the switch button. This happens every time I need to pick up a call, which is very cumbersome. The retractable microphone is just average. I was hoping for a much better performance. The audio sounds like I’m on airplane comms. It’s tinny no matter what mode I put them on. Using the Synapse app does not help much. The Mic monitoring is decent, but I did notice a slight hum when raising the balance. The mic noise cancellation is also average. Out of the box, the 40mm Tri-Force drivers deliver a flatter audio signature that sounds more precise and analytical. Bass heads may originally be disappointed as the bass has impact, but it’s lacking that subwoofer feel. The midrange shows up nicely, though. And the treble soars, adding clarity. Going into Synapse, I messed around quite a bit with the sound presets and while I liked the “music” one best, I ended up fully customizing the EQ. Once I did that, the sound opened up and became more exciting and punchier, with plenty of lows -great for action games and movies. The custom sounds can be saved for different profiles. While there is great soundstage and imaging, I tried the THX 3-D sound and confirmed that it’s just not my jam. It may be a bit cool in movies, but it makes sound cues off which may affect gameplay -especially FPS. In the end, I really like the Kraken V4’s more compact design, comfort, battery life, connectivity options, and sound customization. However, being a gaming headset, the mic leaves a lot to be desired in my opinion. I hope future updates may address the simultaneous connection as well. I will still recommend checking it out to see if the value is there for you.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Great sound with many options!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Razer Kraken wireless headset for about a week and so far I am very pleased with them. One of the reasons why I got this headset is its versatility. You can use this headset with just about anything: PC, Playstation 5, Switch, your phone and even your tablet. I primarily got this headset for gaming purposes, but it is nice to know that you can use it on other devices. One of the reasons why I gave it 4 out of 5 stars is because out of the box, I was not impressed with the durability and feel of this headset. Not that I am careless with my headsets, but this Razer didn't have the same build as some of my previous Razer headsets. It just had a plastic feel to them. I would not recommend that you purchase these for someone young who doesn't take care of their gaming equipment. Once out of the box, you have the option to pair them via Bluetooth or the USB. Again, nice to have those options. It already came with some charge, so it didn't take long to fully charge them and after a week I still have some juice left in them. One of the standout features of this headset is the sound! This headset really delivers in this area. This headset comes with titanium 40 mm drivers that deliver quality sound. Paired with the THX spatial sound, it makes for an awesome audio and gaming experience. The THX spatial sound gives you an upper hand when gaming on certain games. Having the option to retract the mic is great, but I was not a big fan of the quality of the voice (also based on the feedback from my gaming group). The earcups were comfortable, but they got a little warm on my ears after 3 hours of gaming. Overall, I am pleased with this Razer gaming headset because of the audio quality that it delivers and the options that it provides. I would recommend this headset for gamers who value audio quality, but I would not recommend this headset for someone who is young and doesn't take care of their equipment.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
An overall solid gaming headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The name Razer is synonymous with high quality gaming accessories, but I'll admit, at first glance, the Kraken V4 looked a little...meh. Like just not it. They tell you not to judge a book by it's cover, and while there are definitely a few things I take issue with in regards to the Razer Kraken V4, overall, this is still a good gaming headset. While most would look at audio as the most important factor with gaming headsets, if build quality isn't as important, it's almost. What good is a great sounding gaming headset if it falls apart? The Kraken V4 feels...ok. It feels very plasticky. Maybe not the cheapest "I'll crush this with my hand on accident" plasticky, but not to the standard I'm used to with Razer. The ear cushions feel super foamy. They feel like the foam that's normally used to cover a gaming headset microphone. On my ears, they get a little warm. While I understand at this price point you aren't going to get leather ear cushions, again, it didn't feel like the level of quality I'm accustom to from the Razer brand. Audio? THAT is where this headset excels! I'm big on first person shooters, the sense of direction when playing Apex Legends (which, per the Razer app supports THX spatial audio) was phenomenal. One thing that's a bit of an annoyance is you have to make sure you have a license for THX , but that's not Razer's fault. Testing the speakers out at the firing range truly felt like being in a firing range. The shots were loud and I could not only hear where the bullets were coming from, but as they whizzed past me. I threw grenades and then turned to test the directional audio...it was pretty accurate. Overall, the Kraven V4 is a solid headset. GREAT audio...but the build quality , specifically the ear cushions is a major opportunity for improvement. I have another Razer headset, similar price point, simpler design...with far more comfortable ear cushions. For long gaming sessions, this matters. Off the strength of the audio quality alone this headset would be among the best from other brands, but when compared to other Razer sets, ehhh. The Kraken 4 is still good, and I'm sure the Chroma lighting alone will be a selling point for some streamers, but for those who love long gaming sessions, this might not be it.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality gaming headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Razer puts out some of the best gaming headphones on the market. These Razer Kraken VR Wireless Gaming Headphones fit the bill. With a tuck away headset and a usb-c dongle, it's a portable solution. These are primarily used by my son for playing his games on a laptop. The connection to the laptop is wireless while he uses it on his phone with the usb-c dongle. He loves the simple button operation to change modes depending on what he's listening to. The headphones themselves are comfortable to wear and well balanced. The sound comes through crisp and clear, while the people on the other end of the chat hear my microphone as if we're in the same room. Remember LAN parties?! The headphones seem to be pretty durable. They've been dropped a couple of times and no worse for it. No signs of scratches and the speaker quality stays unchanged. All in all, I would suggest the Razer brand itself and these Kraken Vs to anyone looking for a decent, budget friendly headset for a variety of uses.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
NOPE! Unusable Due To Random Disconnection Issues.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY wanted to like these as they are way more affordable than my “go to” Corsair Virtuoso MAX set and these have more of an LED footprint and LED options, as well as a mic that can be retracted into the headset which is good for storage and travel. Unfortunately, these ended up being the worst headset that I currently own. I am very technically inclined and I have a degree that says so also, so none of my findings can be attributed to "user error." First issue out of the box was when I found that I have to pay extra to access their surround sound profile called THX Spatial Audio after seeing it listed as a "feature" plastered all over the box. For what these cost, access to that should be included in my opinion. Personally, the last thing I want to do after spending money on a brand new item is to open it and find out I have to spend more money to make it work the way it was advertised to me and that I have to immediately make another purchase. Not Cool!!! Unfortunately testing and using these was anything but an EASY or pleasant experience. They CONSTANTLY AND DEPENDABLY disconnected from the dongle and in order to reconnect them, the dongle needs to be pulled and put back in and a small amount of time has to pass while it is reconnecting. This is rather annoying when listening to audio or watching a video but is straight up infuriating when it happens in the middle of a game/match play! I looked around for fixes to this issue and found that apparently the RAZER Software is to blame and this has been an issue for a LONG TIME with many other RAZER products. Had I known this in advance I would have skipped these. The solution I have found to the random disconnection every 30 minutes or so is to remove all of the control software from the computer. First off..so many software titles need to be downloaded and installed to run these. One title for “everything razer” one title for audio control and another title for LED customizations. That is simply WAY TOO MUCH to deal with for a headset. Second, removing all of those software downloads results in losing access to the control of the features that each controls. So that is an UNACCEPTABLE “SOLUTION” or work around. Furthermore, comparing these to the Corsair, these feel “mid” and like a cheap headset from the internet and not like one would expect for this kind of money. Second, they are lightweight and the ear cups are kind of small. The build on these feels “hollow” if you know what I mean. To complete the things that I dislike about these is that the sound on these is not that great at all. Not even close to my “go to” set and even my Game Buds sound way better and are easier to use. In conclusion, I would not buy these again and I would not tell a friend to go and get them. They are unusable with the constant disconnecting and the sound on these is not worth fighting with them every 30-45 minutes. The LED stuff is OK but also, not as impressive as expected. These are, in my opinion, “mid” and not top tier. I have since put them back in the box and saving them as an “emergency pair” but I do not think I will ever use them again, even in an “emergency.” I wish I could have sang their praises but they did nothing but underwhelm, underperform and disconnect on me no matter what I tried other than running them with no razer software. I am not impressed, nor am I happy with them. Their software NEEDS A TON OF WORK since this is not a new issue with Razer stuff. Not happy. Not recommended.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for gaming and provides quality sound
I would recommend this to a friend - Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Good headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headet nice RGB its wireless for me i dont use the mic so is not a big deal mic is okay.
I would recommend this to a friend Rated 5 out of 5 stars
headset review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a headset but this review needs to be 50 characters so here ya go.
I would recommend this to a friend










