Customer Ratings & Reviews

No complaints everything works good only issue i have is the THX spatial audio only really works when plugged in but still sounds great

I love the sound system. Is amazing!! I definitely recommend this

Good so far. Great sound and love how the colors sync with all my Razer setup. My only ask is that the 7.1 or Dolby were easier to setup and utilize

Good product overall have some tripping issues occasionally

Excelente device. Great sound, able to hear enemies coming from the side very clearly. Very happy with purchase

Great audio with thx spatial sound. Recommend for anyone wanting a good headset without spending ungodly amounts of money

Very comfortable and sounds are good and clear. Easy to use

Nice product, and good condition. I recommend 100%

I love it! Great for gaming and doing school work. I love that the microphone is retractable so that I dont have to worry about losing it.

It has the best audio! It sounds so crisp and clear. I usually just use regular headphones but this headset really is worth the money!

Really good headphones for gaming. My son is really enjoying them. Says the sound is good and mic is good too.

Short story is this headset is awful. Sure the audio when listening to music/games is alright but the mic is one of the worst I've ever owned. Downright probably the worst mic I've ever heard in all of gaming. For something that came out in 2024 this is just beyond pathetic. Stay away from this headset. I strongly recommend the Blackshark V2. You can snag a wired version for only $50 and it's infinitely better than this overpriced $180 headset. More to say about it down below if you're interested. ---------------------------------------------------------------------------------------- I'm a Razer fanboy at heart and I've enjoyed most of their products. The keyboards are great, the mice are solid and the headsets have been sweet. Well, except for this one. I was excited to move to the Kraken V4 since my older headset is the Blackshark V2 pro. I really loved that headset but I figured it was time for an "upgrade". The sound from the new Kraken is great when listening to music/gaming. Everything sounds clear and the surround sound is a neat feature. However, the Kraken V4 mic quality literally sounds like a single ear piece mic from the Xbox 360 days. It's absolutely dreadful. If you're comparing a modern day headset microphone released in 2024 and it's comparable to a mic that was released in 2005 something is horribly wrong. I've done multiple tests across many different applications and they all sound the same. Muddled, full of static and the built in gain is off the charts. I can hear my mouse click when the headset is a good three ft away from me. It picks up EVERYTHING that is around you. Noise cancellation software can't fix it either. I tried to fix the dogwater mic audio and I am returning it the day after I purchased this. It's just a lost cause. An absolute embarrassment on Razer's end. Razer is one of the big PC gaming equipment companies but this microphone is absolutely pathetic. I paid $180 for a headset where the audio from the mic sounds like I have the microphone down my mouth breathing heavily into it. Stay far far far away from this product. I would much rather use my damaged Blackshark than touch this Kraken again. Don't let Razer fool you bragging about all the "neat features". I would strongly recommend the Blackshark V2. The audio sounds about the same compared to the Blackshark V2 and the mic is about as good as it can get. The Blackshark mic sounds like you're talking right in front of someone and the mic barely picks up any background noise straight out the box. No other applications required. Funny enough the built in headset mic is the best I heard ever. It's everything you could ever ask in a headset microphone. Plus you can get the wired version for only $50. I'm sure the mic quality is about the same as the pro version I own. Very impressive for a built in mic. If I could give this Kraken headset lower than one star I absolutely would. I just can't overstate how awful this product is. I'm ashamed that the company I'm a fanboy of puts out products like this sometimes. Makes me want to switch to another brand like steelseries. Just had to rant about how absolutely pathetic this headset is. The great sounding audio absolutely does not justify the horrendous mic quality. Asking $180 for this is criminal. Razer dropped the ball on this one. Honestly this product just killed my mood after having a rather good day.

Bought it for my son and he loves it! He says that its super comfortable and was easy to set up. He likes that it can pair his phone too!

Somtimes it works great but i ha e had to shut it off and turn it back on to get clear sound when it works good the sound quoliry is good and the mic is great just wish it would be perfect all the time

Good wireless headphones and like the rgb lighting. My son got the wrong ones and first exchanged for these and he likes them perfect for his needs.

Is the best my kid is so happy tank u all team Best Buy

It was amazing! I love them, the type c adapter is super good!

Headset is very good, audio is immaculate. Ribbed letter on the inside with rubber hurt when worn for more than 30 minutes

Works good sound some Times they disconnect but after and update no more of those issues good battery last me several days

Amazing!! Love these! Very clear and great headset for gaming!