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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 190 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the Kraken V4 Wireless Over-the-Ear Gaming Headset's sound quality and comfort. Many appreciate the long battery life, lightweight design, and retractable microphone. However, some customers have expressed concerns about connectivity issues with PCs. The RGB lighting and USB-C connectivity are also appreciated features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 190 reviews
  • Rated 4 out of 5 stars

    Pretty good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rgb not working on ps5. The mic quits working when receiving a phone call on bluetooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but terrible funtions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming sound is great but the constant narrator for every button push is annoying. I also have to reset my mic every time I power it off/on. Needs some updates

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this headset.. the retractable mic is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actially that good, I highly recommend this headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. It works great for what I needed it for

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer brand is my favorite when picking gaming peripherals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZER-Kraken V4 Gaming Wireless Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this piece! Perfect for my gaming experience! Best Buy is my store ! Good luck on your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone for gaming/movie/music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with many mode that you can modify it to. There’s button dedicated to changing mode on the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newcheadset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with more features then i was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my boyfriend and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new headset and not disappointed. Having the option for both wireless and wired is always a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few months out and already having multiple issues with this expensive headset. Ringing in output audio, connectivity issues, etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome awesomeness awesomely awesome awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace Logitech Pro X for this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t do leather ear cups after using this. My logi pro x leather ear cups were chipping. I also aim to replace my gear to Razer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Such A Disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually like Razer products as I use the Blackshark V2 Pro on my PS5. Bought the Kraken V4 and returned in 2hrs. Despite being all plastic they feel extremely premium quality. However for me with a small oval head they fall off even on the smallest setting. First Razer headset to ever do that. Secondly is the new 40mm drivers sound horrible. Zero bass compared to the Blackshark. Guns sound hollow. Third is the microphone is atrocious. Echos all the time despite changing settings in Synapse

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a way to control the RGB on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer has one of the best headphones out there but one part of the headphones broke already and I don’t know how ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal around the time I got them. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razor Kraken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, however my current pair of these just snapped by the metal piece and I've only had them for not even three months!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sensitive mic good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is really good but when i unmute my mic sometimes it doesn’t register and it stays muted and the mic is sensitive as well

    I would recommend this to a friend