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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,701 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really quality headset for the price it is. I used to use earphones that came with my phone and decided to upgrade to something better. These things are really comfortable for long periods of time. I use them an average of 3-4 hours every time I sit down and they don’t get bothersome at all from being hot on your head or something irritating your ear. The sound quality is there and you can adjust the volume from your headset as well which gives even more control over and a switch to cut off the mic. My friends say the mic quality is really good as well. For the price, I recommend the product greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Zoom Aid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I have so many meetings and sometimes I do worry that my audio or volume will be subpar. I heard good things about these earphones and the mic. So, I got them to try them out. I use these all the time, even when I'm working out. They do cancel noise but on the highest of volume, they are audible to other people in the vicinity. I was watching King of The Hill and left it playing as a grabbed some water. I could hear it from my room's doorway. They don't hurt your ears, which is great. They do look a little bulky even on the head but It doesn't matter. Its comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Microphone unusable, but very comfortable?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic was unbelievably quiet, even after trying to tweak with discord settings the mic would cut out and would barely pick up anything being said. Boyfriend ended up switching back to his old headset after trying to use it for a day. Has to return it and get a different one. It was comfortable though, the earmuffs are soft and you can wear then for hours without needing to take them off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is an awesome gaming headset. When playing with friends I was told the mic was clear and the sound quality is also very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds like Fed Ex lost them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to give these headphones a better review but, since Fed Ex never delivered them, I'd have to say that bass was absent. Treble was also absent. The kindest thing I can say is that these headphones were so comfortable, it felt as though I was wearing nothing at all. I was wearing nothing at all, because Fed Ex never delivered them. Best Buy, please stop using Fed Ex. You'd be better off relying on a teenaged perennial kleptomaniac to deliver your products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Gaming Girl Grab

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these headphones since August 2020, and it's current June 21. I am a female gamer and tired of the pink, girly pandering with gaming accessories, but I still need something that WORKS. These do just that. Clear sound, quality listening. My only gripes are that I get occasional complaints that I'm quiet, and the cord is SO FREAKING LONG- with two parts. I guess that's a plus if you need it for that, but for me it's a bit inconvenient and my dog constantly unplugs them. They fit my head nicely and work well for smaller people, but I'm not sure how they'd do with a "big guy" yanno?

    I would recommend this to a friend
  • Cons mentioned:
    Volume, Weight

    Rated 3 out of 5 stars

    Not what I hoped.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are OK. The sound isn’t clear or crisp. It’s very muffled. The fit is mediocre, unless you have tiny ears. Mine are not huge, but they still feel off. They are heavy. I do like that the mic can be stored away. I don’t love the fabric cord. I see that getting dirty and grimy. I don’t think they’re worth the price. Color is great. I also don’t appreciate the range of volume on the control. It’s very sensitive without decent range. It’s also touchy so if you rub against it, it changes the volume with ease. That’s been annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very comfortable. Good microphone quality. Price was decent. I play games for hours and it doesn’t hurt my ears. Also they’re good for online school/college.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    TEAMs headset alternative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming headphones I'm using for TEAMS meetings. Prefer over ears to block out noise from dog, and spouse also on phone working from home, delivery guy dropping packing ringing doorbell, home phone ringing. Good deal and bought as daily deal 50% off. Pro's: Noise blockage, mic retracts to headset or pulls out for use, good sound for music/video's/learning (music when working on things that allowing background. Deal of Day pricing. Con's: Get's warm on ears for extended use, not a headset you can leave one ear off to hear local proximity conversations, people walking up to you like at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made. I am do happy with my headphones they feel great and sound very clear. 10/10 improves gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these headsets for my boys and they love them. They are comfortable and sound great. Also like the mic can be put into the headset when not using it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    So cute and comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute and comfortable! Works great, sounds good, and mic is adjustable. You can also download an update on your Pc to have surround sound with this headset! 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the color of this headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace it sooner than expected with an all black model but otherwise my Grandson loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the items that I got the sound is very, very good. I enjoy every moment I use it. The price is very very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was well worth the cost. Sound excellent, and have had no issues. Great sound, performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Epic Razer Kraken Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cute bubble gum pink color is the perfect pink! The headset is VERY comfortable and is adjustable to fit your epic gaming head. The slide out mic option is a nice touch. The audio is crystal clear through, and the mic sounds professional. I would very much recommend this product. My only complaint is that I just wish it was the same price as the other headset colors. And specifically my headset had some blue ink marks on the top where the label is. Luckily I was able to get most of it out, but there is still an imprint.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute!! Love the color, more and more pink gaming accessories are popping up in the market and I’m loving it. It’s hard to find products that aren’t “meant for males” of course all colors can be for whoever but being a female gamer it’s hard finding pink items. I either have to buy skins to make certain items a color I’d prefer. These headsets are a bit cheaper than other headsets but are still good quality. They’re comfortable even with glasses on. I purchased the pink ears off of Amazon which was 20$ more than purchasing on here with the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wired headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good build quality, noise cancelling/reduction works good. For the money there isnt much better out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 5 out of 5 stars

    Good comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset for PC gaming and it feels very comfortable. The pink is the perfect color, I love that the mic is adjustable and it fits my head just right.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Kraken headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset n affordable!! I had these headset for over a year now. Never had problems and comfortable for long periods of gaming.

    I would recommend this to a friend