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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,700 reviews
  • Rated 1 out of 5 stars

    Nothing good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Too expensive. Only bought because it was pink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good , bad sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really low when using on Xbox , not worth its price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echoing issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone was echoing, had for about two weeks. And the inside ear lining was shredding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst head by far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i.bought one the 3.5 jack was broken.then got a new one the new headset was turning off at random

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hype. Look elsewhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly cute design but really tinny and muddy sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good and very durable, i use almost everything and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable easy to use and good quality.Very happy with my purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug end didn’t last long . Too much money spent for this to happen in such a short time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work for my system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't work on my pc system hooked up.but couldn't hear or people.couldn't hear me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    audio cuts time to time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio cuts, comfy but cant be used. its been cutting since day 7 ish. sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after one week of use. Don’t waste you money. Poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for 5 months then just stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recieved broken headset i got for christmas opening to this madness

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headsphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hear anything on the right side after 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sound. Comfortable. Elegant. Rapid Charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, works great and is very comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very thick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re really thick and look like eat muffs haha.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working can only use them while charging them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was not good quality at all for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Value Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this headset for over 2 years now and it has held the test of time. It hasn't broken or needed to be replaced, except for the earcups once so far. The sound quality is fantastic for the price and so is the mic quality. It is also very comfortable with the large earcups and my ears never touch the actual headphones, just the earcups. Plugs into everything from a PC, with the included audio splitter, to your console to your phone with a 3.5mm audio jack. I bought this knowing Razer was a good quality brand but I was amazed that these things had held up for so long. I couldn't give this product any less than a five. There some things that some people may not like, it's open back, so if someone walks in they can hear what you're hearing and vice versa, you can hear the outside fairly clear but it gives the sound quality a wider sound stave which sounds better for certain games like shooters. I would 100% recommend to anyone that's thinking about buying this, great product.

    I would recommend this to a friend