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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,700 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I’ve ever owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I’ve ever owned for a great price, I bought 2 of them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great!!!……………………………………………………………..omg……………

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Razer Kraken Wired Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my grandson who loves to play on my computer. He loves these as they fit well and the sound is great. Because the mic is retractable, he can chat with his friends and then retract it out of his way when he is playing alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and fits perfectly. Wife loves the color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome AND Cute!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! They are so cute. Sometimes I wish they were wireless, but it's not necessary. They are so comfortable and adjust well. Sound is great. I have a Blue Yeti X so I don't use the mic often, but when I do, it also does pretty well! Can't get over how cute they are though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones for granddaughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas present for my 9 year-old granddaughter. She loves them. She says they are comfortable and audio is good. I certainly rate them above the $300 beats we bought for our 10 year-old grandson since they lasted less than 3 months. Can't give it 5 stars since she doesn't use the microphone. Yes, I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic on my old Sennheisers stopped working, these were a great replacement, might even be more comfortable, and the retractable mic seems like a nice upgrade from one built onto the cord. Works with my computer and phone just fine, haven't tried it on a game console yet, but I assume it would work?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to teach. They are heavy if you wear them for exteded periods of time. I find that my shoulder blades hurt a little if I teach for eight hours straight. Also, the sound aduster in the wire is somewhat broken. You have to squeeze it together while spinnng it to make it go up or down in volume. But they do have good sond quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and fits very comfortable sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how much I love this headset! I use it to game on Xbox and I live the quality of materials. It’s hefty in a way that makes you feel confident it won’t just fall apart! I also use it to edit video and listen to music as I work on photography and videography.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these with his PS5. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Xbox series x haadset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great headset I different recommend this brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    7.1 Software not for Windows11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and comfort are good for the price, BUT... to experience the advertised 7.1 Surround Sound a free download is required, which ONLY works with Windows10 64bit. Come on, I'm running Windows11 which has been out for almost two years!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for a few weeks now and use them daily. They are very comfortable, even with glasses on over a long period of wearing them. Sound quality is excellent, I use them mostly for music. I am very happy with this purchase and would recommend to anyone. Great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer headsets never dissapoint

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best headset in my opinion. Had the pink Krakens and used them until the audio went out. Replaced them with these since the other colors were not available. Still my favorite headset. Game on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that with these headphones I can't hear anything else going around me lol! I can focus on my game. Comfy around my ears. The mic does feel a little cheap but others can still hear me talking pretty fine. I love the pink color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great, buy on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset, bought for a friend and he says sounds nice and feels amazing, receiving end of mic audio is ok, doable, i did get a chance to try them on and they feel good, wont hurt your ears after a couple of hours of gaming like a cheap 20 dollar headset will, pick the headset up on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wired Razer Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and clear. For a sub $75 pair of wired head phones can really ask for more. I love the color and along with better than average sound they are great. They are a little on the larger side and for that they could be lighter but overall I love these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, comfy fit, and love the adjustable mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    love these headphones :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute and comfortable. Audio sounds really immersive and nice, and the mic is super high quality! Also love the volume control and mute options. The band is adjustable too which is really convenient, and the over the ear cushion is really comfortable and doesn't get too warm.

    I would recommend this to a friend