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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,700 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my significant other, and not only was the color beautiful, the quality reached our standards as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went thru a set of turtle Beach and Rigs before getting these. Previous 2 tore up in less than 6 months. Krakens are Awesome! Sound great, Comfortable, and very durable! No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Didn’t know they had 7.1 surround sound till I found a code in the box that had me download a Razer app. Replaced my busted ps4 gold headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    It’s alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality, but does the job. Stays cool and fits well to my ears though. Would recommend for entry-level.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I'm a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound quality is great, and friends have said mic sounds good. The mic is a little wobbly in the headset, but other than that I'm really happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    These headphones are not worth the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lacking in volume and clarity. The quality is low and thus I returned them back to best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for his pc gaming and he likes it soo much! He said that it is really comfortable, the sound is great and the mic works and sounds great! :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SOUND AMAZING!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color that doesn't fade easy. Great for gaming. Has many cushions so its extra comfortable. The mic is super nice and bendable. They sound AMAZING!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good id say. works well, although i don’t care much for the mic. there is an echo when using it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound quality. My younger sister loves this headset as she got this as a Christmas present. Razer never disappoints with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfy no matter how long i wear them, and the sound quality is amazing. I definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones and Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints - comfortable, great sound - everyone in my family has one - all four of us! We have to put stickers on them to make sure that we don't use each other's.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones! The style is so cute and the product itself is amazing. Fits snug on the head and the sound is amazing. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these looking for entry level mic and audio. I was really surprised with how good the surround sound was, and I have enjoyed using these on my phone pc and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones for Zooming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed headphones that didn’t “squash” her ears and we ended up finding this pair. We’ve been very happy with how comfortable they are and how clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it on a nice deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was pretty nice until my cat decided it was cool color and played with the cord too much while I was sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Gamer headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it. He had the previous model and loves the 7.1 surround sound upgrade and the telescoping mic too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones sound amazing! The bass is clear and the trebles are not tinny! The Ear cups are over ear, and are very comfortable! I highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    decent headset for the cost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on these headphones super comfy to wear for gaming times only complaint is the mic sometimes doesn't work when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were amazing my boyfriend loves them even though he keeps me up at night :) from all that yellin

    I would recommend this to a friend