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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,700 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming. The sound is pretty solid as well as the mic. I like the indents in the ear piece so it makes it comfortable for me when I wear my glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my grandson to replace his Nintendo headset. He loves it. He likes the way the headset feels on his head and the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. I have a medium sized head and these fit a little loose which is good for me since I don't like them snug because I wear glasses and it hurts my ears over time. I gave it a 4 star because the surround sound feels lacking and sometimes nonexistent compared to the (snug) Kraken Tournament Edition I also have. The sound quality is also lesser compared to the TE but of course I'm comparing a less expensive model to one that costs more. This does not mean the sound quality is in any way bad, I still feel it's good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re really comfortable, sound is spectacular, a bit pricy but worth it in the end, it’s long lasting and 2 year warranty from Razer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product especially purchasing it on sale. The sound is good, not excellent, but gets the job done. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound quality and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset since I'm working at home. The sound quality is good. And the comfort is nice too. I don't get too hot wearing the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for role-playing online, good sound and the mic works well I like how it retracts and extends. They seem to be a little big (loose), not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent! Highly recommend!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the BEST headphones I've ever had! and the added 7.1 surround is fantastic. Please don't forget to download that and sync with your headset. Razer has been a fantastic brand overall with any of my purchases. The mic picks up easily and comes across clearly, I do however use a different mic for streaming and gaming just for a more pleasant sound. The headset works great in games and I can hear even the smallest sounds. It's so crazy how good they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound, it’s like I’m actually there! All in all a great headset, comfortable, works great, and at a great price? It’s a steal

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Kraken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds great and good fit. Very comfortable to wear during gaming, I have no complaint on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great headset without having to spend a lot of money. The sound is good and the fit is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You won’t be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about these! The sound is great and they’re VERY comfortable to be over my big head all day!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my 10 year old daughter. She loves them!!! She uses them for online PC gaming (Roblox) and talking to her friends. We were able to connect them easily to her computer via the mic in jack and audio out jack. They do come with the splitter for such a setup so be sure to check your computer for those jacks. Our box only came with those connectors, no USB plug as some may have mentioned. I tried them on, fits comfortably over my adult ears ;) just in case you're looking to purchase for an adult.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Really comfortable headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my kids and they have no complaints. Has good sound quality and it is very comfortable for those long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Bought it to use for both Ps5 and xbox series x. Bought it on sale for $35.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this forf my 13 year old daughter's bday, the quality of this headset is amazing, they are really comfortable and sound is clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality at reasonable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable fit. The mic transmits clearly for phone calls, meetings and voice overs for presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my Grand Son and he loves them! They have a great Comfortable fit around his ears and great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for the wife. She loves the color and the sound is awesome on Xbox one. She wears glasses and doesn’t have any discomfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a great price! Exactly what my son was looking for he was very pleased

    I would recommend this to a friend