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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,700 reviews
  • Rated 5 out of 5 stars

    Loud N Clear headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Bought a pair for my son, Then for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used BOSS headphone when I was playing games as I didn't have much other options. Once I purchased this, I love the sound quality and quietness from my surrounding so that I can focus. BOSS is great, but it hurts if you wear too long as it's too tight around your ears where as this headphone covers over your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only needed it for PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headphones that wouldn’t cost over $100 because I already have a pair of $400 Momentums that I ADORE and AirPod Pros. Spending even more money for another headset would have been ridiculous and I wouldn’t even have to buy them but PlayStation only likes to pair with certain headsets >:( I bought these on sale for $56 which I thought was a pretty good deal for over-ear headphones. These worked the instant I plugged them into the controller. They were way more pink than I expected though which wouldn’t bother me but the picture makes it look like it would match the pink DualShock controller. I tried using them with my PC and just plugged them in with the splitter that came with it. I could hear just fine but the microphone didn’t work even though I had it in both the headset and microphone slots? I didn’t bother trying to figure why that is since my other headphones work easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after my hyper x clouds stopped working. First off the headset feels very premium and as a glasses wearer they are very comfortable. However it is important to mention that the headphones seems to have a strong bass so if you enjoy bass then these are your headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for gaming and very clear sound and very comfortable to ware

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! I bought this headset for a second time because my first one started becoming unglued after 4 years of working great. The sound quality is really good, you can hear your friends clearly when in game chat and the gaming sound is great as well. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. Great sound and price was not high

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT QUALITY HEADSETS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SOUND AND COMFORTABLE ! SUPER CUTE AS WELL

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good headset, the one downside that I found is that if I wanted to place the headband behind me it does not stay up. I enjoy the retractable mic as I have a different microphone that I use and with it retractable it stays out of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Awesome sound and super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for about a month and a half now for gaming and have loved the sound quality. The microphone is a bit softer than I like but I compensate in game for that. The mute and volume switches are on the cord which is easy for management. Great build quality and matches all my white peripherals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at the quality of this headset for the price point. It really feels and works as though it’d be much more expensive. Razer always delivers when it comes to quality and BestBuy came through clutch with the 1-day delivery. Would recommend both the headset and shopping online with BestBuy to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed - Mic Buzzing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get these and upgrade my outdated headset. On my end (ie. when I'm using as headphones only) they are comfortable and provide very decent sound. The addition of a channel for eye glasses is a welcome add-on. It helps relieve pressure on the head. The retractable mic seems well designed, however my biggest complain for these is there seems to be a grounding issue when plugged into the Xbox controller. I've tried both generations of Xbox controllers and the new Xbox Series X controller. On all of them, there is a slight buzz when I speak to other players. I've tried many adjustments and lowering mic monitoring to the minimum in the Xbox OS. No dice. It helps but never is fully solved. Ultimately I purchased a new Arctis 9X to replace these. The Razers will remain as backup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new headset when I got my PS5. These work great. Sound quality is great for the price. It's nice having the ability to not worry about charging a wireless set because of the analog plug.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset for the price. I've been struggling to find a nice quality headset for my series s. I've gone through both wired and wireless ones. This one is the best one that won't break the bank. My only issue is it doesn't have mic monitoring on Xbox. Not a huge deal for me though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaves you wanting more.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. Structurally immaculate. Great value for the money but, the game and chat features are together and leaves you wanting them separated. Especially if you are coming from an Astro or one of the other popular brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Turtle Beach fan, but that has changed with this headset. When my sons Turtle Beach headset stopped working, he requested I purchase this headset. He said that it’s the best headset he has ever had. I am glad I gave this headset and Razor a chance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its overall a good headset with many features and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's gaming headset broke. When I took her to Best Buy for a replacement she was so excited to see a pink Razer. Works great. Happy daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge difference from wireless to wired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before using these I was using my AirPods wirelessly. These headphones allow for directional sound which is essential in some of the game’s I play. It also has an volume adjustment mechanism on the cord which allows for better control of the volume output I receive vs the volume output into my streams.

    I would recommend this to a friend