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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,701 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have had other inexpensive headphones and they do not have the best quality while playing video games. He had the black ones and I have the pink ones and they produce amazing quality while playing PC games. I play Call of Duty and Fortnite and can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth Audi/mic audio and no connectivity issues. Comfortable fit with adjustable headband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go Green

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the color, it really stands out. The sound output is good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality. Value for Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound Quality. Value for Money. Adjusts well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, comfortable headphones with decent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    IN LOVE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was really just going for a pink themed set, but i had gotten this headset in the lime green version since i thought these werent coming back. The next day these came in stock so i canceled my order from Target and ordered this one right away!!! i really love this headset because its really cushioned and its comfortable whenever i wear it. compared to my older headset by steelseries, these are just so much more comfy and my friends always say i sound more clear in these! just be careful! i feel like if you drop these even once, it could mess them up. i have some buzzing issues very rarely but i feel like its because im so rough with products and also have cats who like to throw things during cat peak hours at 3am. really do recommend these though if youre interested in getting them!!! dont use the surround sound audio thing though, its literally utter garbage. That one feature wont make my review go down because as long as your game has surround sound, it wont matter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WEED GREEN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sounds great. I really love the WEED GREEN color.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    For Big Head People

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got a giant melon-sized head like me, this is your headset. Solid sound, bass, and a retractable microphone that neatly tucks away. The ear cups are perfect (big head + big ears) and they are comfortable after 8+ hours of working from home, video & & image editing, and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Just "meh"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with the cons. These are heavy headphones, they press on the top of your head and can cause headaches while wearing for longer periods of time. They are a tad pricey for the sound quality and being wired. And mine cr4pped out on me after only a couple of months of use, but past the return window! (Insert eyeroll here). That being said, there are some pros. They do have surround sound, so they were good for playing video games. The color is awesome and bright (cant lose them). And the mic is able to be pushed in and out of the way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good all around headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a wireless headset I was using before and decided that wired, while not always convenient, was reliable. This is a very jack of all trades kind of headset. It will do exactly what a headset is supposed to do. However there are a few sacrifices you'll have to make if your headset already has these, one is a volume mixer. Some games are just blaring loud and while you'll definitely hear the game just fine, anyone in your party will be drowned out. Xbox, the platform I use this on, tries to remedy this with it's own headset mixer but I can't say it helps all that much. Another small sacrifice is an equalizer. It's a bit nit- picky but being able to create custom presets for the games that your currently playing is great and let's you experience your games the way you want. A small complaint I have is that this headset advertises 7.1 surround sound but never makes it clear that it's only for PC, however I wouldn't weigh in that too much because this is marketed as primarily for PC. Fortunately, I have one so it's a bonus for me. Overall, I think this is a great headset if you have multiple platforms that you play on and don't want to have to buy different headsets to accommodate for them. Plus the cooling gel pads for the ear cups is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Decent quality for low(ish) price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of this headset. The sound quality is perfectly serviceable though honestly I'm not sure I can tell the difference between this and a "higher quality" set. The headband is easily adjustable and the ear cups are quite comfortable even for 8-hour gaming sessions. I've had no complaints about my audio quality from friends on discord. The cord is very long which is sort of nice but if you're close to the jack it means a lot of excess cord to manage. I wish I'd known the boom stick was retractable on my previous pair as this is what broke on them. I'd had them for a couple years before the boom stick stopped working almost entirely but this is probably because I kept it out all the time and let it get bent every which way. I had a few gaming buddies discourage me from getting a Razer headset but I think it works quite well for the price. They're pretty cheap compared to "fancier" brands and frankly I don't think I'd sufficiently appreciate the quality difference between these and a $200 pair. Plus, they look nice. Tldr: This is my second pair. Relatively inexpensive and decent quality for price. Make sure to retract the boom stick when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great mid-level wired gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been great for simple online classes, using Blackboard Collaborate/Ultimate, video conferencing, etc. My son used for gaming and he said they worked great, no latency issues and didn't have a problem with a terminal echo or not being able to hear yourself. We haven't used them much for gaming as we have others that are more expensive, but for starting out/casual user or for business/school users, these are great and affordable. The microphone can be pushed back into the headphones themselves so it's not sticking out if you don't need it. The microphone is also adjustable, kind of like a rubber coated wire, so use caution to not inadvertently damage it. The headphones are okay to use for longer periods of time without discomfort, and they seem to fit a larger head size just fine. The ear cups go over your ears rather than sitting on them, for the most part, and the cushioning is rather good. If you're getting these for a younger gamer/student, use caution with the fiber-feeling cord as it will tangle if left plugged in continuously and the user isn't careful. For those folks, I'd recommend purchasing the 2 year accidental warranty from Best Buy; we've used it once already for our autistic grandson so tends to twirl cords. Overall, a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! I can hear things great and everyone I’ve played with says my mic sounds really good! Comfortable, can wear it for multiple hours just fine. A little bit bulky but worth it. Love the retractable and adjustable microphone. I hope it holds up well because if so it’s the perfect product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good for the price for durablity. However the sound quality isnt the same as when you plug the wireless usb to the PS5! Im assuming the audio driver is better via usb vs the audio through the ps5 controller 3.5m connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and very comfortable. Would reccomend for on a budget

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headset sound and comfortability is amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    It’s not so bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset comfortable, soft around the ears and mic seems to pick up things when needed. It gives you a couple things in the box. Including a card saying a code for you to download razor application to do better microphone settings and range including for games and more. You can pull the mic in and out from the left side and it bends whatever way and direction you want. There’s about maybe 6-7 inches of pulling it in and out. There’s a small wire for it to plug into your computer but no worries, they give you an extra longer cord to connect to your computer, it’s very useful when you need to reach a current distance from your computer to whatever you need. The audio quality is pretty nice, most of my friends tell me that I sound decent if not better in the games and discord calls. I haven’t tried it with the application it given me but I probably should. Hoped this helped!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid Gaming Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset. I got in on sale so I can't complain there. I think audio quality could be better, but I consistently hear things in games that the people I'm playing with online do not hear. It does sometimes give me a headache while wearing for 1-2 hours. It is comfortable though, I'm not sure why I get headaches with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sons xmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these head phone, althuogh i did not realize the noise cancelation was gonna be so good . I can literally be in his room talking to him and he doesnt hear a word. He has to remove the headphones from his ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great souns and long lasting would recommend 10/10

    I would recommend this to a friend