Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Left. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 11. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 12. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 13. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 14. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 15. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.
  • Alt View 16. Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White.

Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White

Model:
RZ04-02890300-R3U1
SKU:
6384939
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,380 reviews

  • Nice headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Not sound proof. Good quality.

    I would recommend this to a friend

  • Great Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves using this headphone for his games on my the computer.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Everyone on the other end says they can hear me clear.

    I would recommend this to a friend

  • Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones mic really good for the price

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently my son loves this headset, works really good

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • great headset for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is easily one of the best bang for buck headsets. It is great for xbox or pc.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Great headset

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset for a beginner gamer that doesn’t want to spend a lot of money .

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Works great for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think for a basic gaming headset, it sounds fine, you get what you paid for.

    I would recommend this to a friend

  • Perfect headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well while using for online class/zoom and for gaming!

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • left headband snap into half in almost one year

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget headset from razer, becareful about the headband.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Christmas gift for Loic

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my nephew! Love the curbside pickup too!

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved the headset and would buy another if needed.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Quality not there

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is not retractable. If my mic is muted and sound is too loud the vibrations still cause my mic to trigger and anyone can hear my gameplay if I'm in Skype or discord. I purchased the razer kraken x RGB with the light for 150$ then returned them for a pair of wireless earbuds and these over ear pc headphones. I would definitely recommend spending the extra 75 and getting the RGB OVER these. The over all quality and feel for the product and materials was a lot better. I used to use razer about 10 years ago most of their stuff was decent. It seems now the quality is only put into their real expensive items.

    No, I would not recommend this to a friend

  • Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great over all. A little tight on my head thou. But i love them

    I would recommend this to a friend

  • Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really easy to use. Its also really great for the price!

    I would recommend this to a friend

  • awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for computer and xbox one X. Easy configuration.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Gaming headset

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loved these he said they are great quality

    I would recommend this to a friend

  • Amazing for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced the kid's crummy headphones with these. Could not be more pleased

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend

  • Lasted 4 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets were great until they stopped working. I plug them into my controller and nothing. No sound and no one can hear me online. What a waste of my money. I should have gotten wireless headphones instead.

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    No, I would not recommend this to a friend

  • Razor head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you can stay in your car and they bring out your order

    This review is from Razer - Kraken X Wired Gaming Headset for PC, PS5, PS4, Switch, Xbox X|S, and Xbox One - Black

    I would recommend this to a friend
Page 142, Showing 2,821-2,840 of 3,380 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.