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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple razor bikes and most are great but this model sold by bestbuy is a ripoff. Breaks don’t function properly and get stuck, locking the wheels at random times. The batteries lasted 3 months and are now overheating when the charger is plugged in and do not hold a charge. Make sure to buy a warranty.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear about these issues. We would be happy to assist you. Please call us at 866-467-2967. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    No wonder its was half off the original price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike but has charging/battery issues.... We returned the first one because it stopped charging after 3 weeks, exchanged it for a new one and had the same issue again. No wonder its was half off the original price.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear about this issue. We would be happy to assist you. Please call us at 866-467-2967. We are available Monday - Friday from 8am - 5pm PST.