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Customer Ratings & Reviews

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Customer reviews

Rating 3.2 out of 5 stars with 594 reviews

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58%
would recommend
to a friend

Customers are saying

Customers appreciate the antenna for its signal strength, ease of use, and improved battery life. The slim size is also a plus for many users, as it doesn't interfere with most phone cases. However, some customers have reported issues with reception and compatibility with certain phone cases. A few customers also felt that the antenna affected the phone's appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 594 reviews
  • Rated 1 out of 5 stars

    Didn't work for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the mixed reviews, had to try for myself and sadly it didn't work. Tried with/without my cell case and no improvement. It actually seemed as though I lost cell signal with this item.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      Please know that Reach Antenna has been rigorously tested in independent 3rd party CTIA-authorized labs to validate the results we display on our packaging. It has been proven to provide up to 1.5X LTE signal strength improvement. Reach Antenna is designed to be used (1) with a case and (2) also when held in your hand so how you are using it can affect your performance.

      It is also important to know that you may not always see more “bars” when using it - - so it may not always be easy to see what it is doing for you. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We would like to connect with you to learn more about how you are using Reach Antenna and how you are testing it so we can ensure you experience all it has to offer. Please give us a call so we can work with you. You can reach us at 1-855-862-4090.​ Antenna79

  • Rated 1 out of 5 stars

    Didn't work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carefully followed all directions to install it and tried it at our cabin in the hill country of Texas where we have a problem with dropped calls. Did not improve connections at all.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      Thank you for your purchase of Reach Antenna. Reach Antenna is tested and proven to improve signal but there are a variety of factors that can affect your performance. It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in a hand or up against a head.

      We created a video documenting our testing, and we would like you to view it as it speaks to your concerns about performance. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      Please give our support a call so we can work with you to be sure that you are using the product as we have designed so you too can experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090.​ Antenna79

  • Rated 1 out of 5 stars

    Adds no extra signal at all for my iPhone 6Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on returning it. I purchased it in hopes that I would gain a better signal in Tampa as well as in the mountains of NC where we have a second home. No improvement either place.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We would like to connect with you to learn more about how you are measuring your performance. We have tested Reach Antenna extensively and it is proven to always be working to improve your signal. Please be aware that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    It is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time i put it on my phone, i swear i follow the instruction step by step, the signal bar was disapper immediately, and then i put it back return it to best buy right way.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      Thank you for your purchase of Reach Antenna. Reach Antenna is tested and proven to improve signal but there are a variety of factors that can affect performance. It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in a hand or up against a head. We created a video documenting our testing and we would like you to view it as it speaks to your concerns about performance. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      Please give us a call so we can work with you to be sure that you are using the product as we have designed. Details about your situation including what case you are using will help our team to troubleshoot for you. We want to make sure you experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090.​ Antenna79

  • Cons mentioned:
    Reception

    Rated 2 out of 5 stars

    Research before purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could possibly be the worse investment I have made in reagrds to anything celluar. No noticable change in cell reception.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      While you may not always see more “bars” on your phone screen when using a Reach Antenna, it is important to know that Reach Antenna is tested and proven to be always working to strengthen your signal. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna did nothing to improve signal strength. The battery seemed to drain faster with it than without it. I am returning this for a refund. Not worth the money or effort.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We’re sorry to hear of your experience. We designed and independently tested the Reach Antenna when used with a case and in normal use – when held in your hand or against your head. The Reach Antenna is always improving your signal strength, although you may not be able to see improved performance in every situation due to a variety of factors related to your phone and network. Please give our support team a call so we can help with your situation. You can reach us at 1-855-862-4090.​ Antenna79

  • Rated 1 out of 5 stars

    Made my reception worse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. Looking back, the packaging says it improves reception up to 1.5%. This would only be worth the price for a greater than 10% reception boost.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      On our packaging we state that Reach Antenna improves LTE signal strength up to 1.5X, NOT 1.5%. This means it can strengthen your signup up to 150%. Before launching Reach Antenna we rigorously tested it in 3rd party CTIA-authorized labs to validate the results we display on our packaging. Reach Antenna is tested and proven to provide up to 1.5X LTE signal strength improvement. We also conducted 3rd party drive testing to ensure these results occurred in real world situations while moving through different locations. We created a video documenting this testing and we would like you to view it as it speaks to your concerns about performance. In the video you will see live data with improved performance in real life situations. You can see it at: http://www.reachantenna.com/drivetest

      It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    JUNK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so this did nothing for my signal at all and in about a week the thing started peeling off my phone until it feel off in my car. I would not recommend this to any one!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work at all. i got it as a gift and was humiliated when it got brought back to me so i could return this thing.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      It is important to know that we designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      As you will see in the video, Reach Antenna is always working to strengthen your signal. Please be aware that you may not always see more “bars” on your phone screen. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      Should you decide to give us another try we would be happy to work with you to help make sure you experience all that Reach Antenna has to offer. Please feel free to reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 1 out of 5 stars

    Anetenna did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anetenna did not work, don't waste your money. I drive quite a bit on weekends and thought it would improve my reception in some of the dead zones, it did not

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are confident Reach Antenna is working to give you the best possibility for an improved signal. Reach Antenna has been tested with independent labs and its performance validated as shown in a video we created documenting our testing. We would like you to view it as it speaks to your concerns. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest.

      We would like to connect with you to learn more about how you are using Reach Antenna, and how you are measuring your performance. It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand.

      Please give us a call so we can work with you to be sure that you are using the product as we have designed so you can experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090. Antenna79

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk no improvement on reception, kind of surprised that Best Buy would sell a product like this, the price was wat to high for no improvement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing has changed!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item one month ago, and I tried it in the same place where my signal was weak before! But nothing has changed! I think I wasted my money on it!

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      It is important to know that improved signal performance doesn’t always translate into “bars” on your screen so you may not realize that it is indeed working for you. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This may make it look like nothing is happening when actually quite a bit is happening for your signal. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life when the phone isn’t having to work as hard to find and hold a signal.

      We would like to have our support team answer any questions you might have on this. Please give us a call so we can work with you to be sure that you can experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090.​ Antenna79

  • Rated 3 out of 5 stars

    Doesn't seem to change anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because I live in a week zone area and thought it would help me not lose calls around my neighborhood. It doesn't work as expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No noticeable difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this item to work but I did not see any improvement. I wanted to return it but I was too busy and 14 days lapsed before I time to return it.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      Reach Antenna is always working to strengthen your signal but it is important to know that may not always translate into more “bars” on your phone screen. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      It is important to know that we designed our Reach Antennas to be used (1) with a non-metal case and (2) also when held in your hand - - so how you are using it and what case you have are factors in performance. Please give us a call so we can work with you to be sure that you are using the product as we have designed so you can experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090. Antenna79

  • Rated 1 out of 5 stars

    Don't waste your Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a whim and should have returned it within the hour. It does not increase the signal and has proven to be nothing but a big waste of money.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      It is important to know that with Reach Antenna your improved performance is not always noticeable on your phone screen, so it may seem as if you are not having a benefit when you actually are. Improved performance can often be seen when you have the ability to make and hold calls in areas where you were previously unable to. It is also important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance.

      We would like to work with you to understand more about how you are using Reach Antenna and measuring its performance. Please give us a call at 1-855-862-4090. Antenna79

  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a week in all the places I had bad reception and I have to say there was, no better reception in my opinion, not even a little

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      We would like you to know that Reach Antenna is always working to strengthen your signal, but you may not always see more “bars” on your phone screen so it may not always be easy to see that it is working for you. The reason for this is that your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have.

      If you are in need of a bigger lift in your signal we do have a newer product called Reach Case that you may want to consider. Reach Case has an extendable antenna and gives you our best signal improvement to date - - up to a 3X stronger LTE signal. Reach Case is available at Best Buy stores and also online. Antenna79

  • Rated 1 out of 5 stars

    Piece of Junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is totally worthless! Doesn't even measure one iota of difference. Waste of money! If I could have gotten my money back, I would've.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      Please be aware that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. Your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would also like you to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think would work but it actually does

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Worthy regardless of the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly signal improvement!!! I was so desperate when I switch from ATT to Sprint that I was about to change back! This device helped me to stay with Sprint and economize a lot of $$ from my bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product thinking that it might actually work, but I saw no difference in my signal. Returned the product after 45days.

    I would recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      While you may not always see “bars” on your phone, Reach Antenna is always working to strengthen your signal. Often times Reach Antenna performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      We have tested it extensively and created a video documenting our testing. We would like you to watch the video. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      Should you decide to give us another try we would love the opportunity to work with you to make sure you experience all Reach Antenna has to offer. You can reach us at 1-855-862-4090.​ Antenna79