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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 731 reviews
  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used them yet but the square is the best to use with a business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd gen square

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality thanks guys thanks for the amazing service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I no longer have to enter cards manually which takes so much time away from taking orders.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product Good product Good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader Gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my small business needs and for our non-profit booster club at school. Allows a great mobile way to pay without the expensive costs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm a Square Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was relatively straight forward to set up and to use. It makes life easier when selling physical items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squares worked well. It was fast and easy to purchase.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're thrilled to hear that your Square Reader for contactless and chip made your purchase experience fast and easy. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Even easier to use. I would recommend for anyone accepting credit cards

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate you reaching out and providing this feedback. We love to hear you were able to get set up so easily, that's our goal is to make things a little simpler for you!

      If you have any questions or suggestions for us feel free to reach out to support at squ.re/contactsqsupport, or through Twitter, Facebook, or Instagram. We appreciate your feedback! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Problem I that instructions are not to clear. . Had to YouTube it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello. Thank you for your feedback. We're glad to hear that you find our product great and easy to use. However, we apologize for any confusion caused by unclear instructions.

      We understand the importance of providing clear and straightforward instructions to our users, and we'll take your feedback into account to improve our documentation and guides.

      If you ever have any questions or need further assistance, don't hesitate to reach out to our customer support team. They're available to help and provide guidance whenever you need it. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square car reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great for payments and easy to transfer bank

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works but has a couple annoying things

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has some issues with both my iPhone 15 Pro Max and S22 Ultra, while it works for the most part I sometimes find I have to unregister then re-register the device to get it to work again with the phones for check out. Also if you touch the button while a transaction is in progress it'll cancel it out and place a hold on that transaction with the customer's card. It will get back to them but it's just an annoying problem that I wish would have been guarded better to prevent accidental hits. I just had to upgrade because Square hasn't made a USB-C card reader

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello, River! It sounds like you've had some mixed experiences with the Square Reader for contactless and chip, and we appreciate you sharing your feedback. It's frustrating when there are glitches like having to unregister and re-register the device, or accidentally canceling transactions with a touch. It's also understandable that you had to upgrade due to the lack of a USB-C card reader option. Your insights are valuable for both Square and other potential users. We are always looking for ways to improve! Please reach out to Square Support directly should you continue having any issues with your reader. SquareAU

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Square Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended. No issues setting it up and connecting to the device.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Randy, for sharing your experience with Square's contactless and chip reader. We're pleased to hear that it worked as intended and you had no issues setting it up. We appreciate your feedback and look forward to assisting you further! SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this reader. It makes my business run smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made taking payment so much easier and our customers were so happy with our small upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square - Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted. Easy setup, works with all cards, even apple pay.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate you reaching out with this feedback. We are so happy Square has been seamless and exactly what you wanted. If you have any questions or concerns you can contact support at 1-855-700-6000 squ.re/contactsqsupport. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square Card Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my business. Very convenient and easy to use, even if youre not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Works fine

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought this for my church’s resource center. Easy to use and pair with an iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card reader is great. It's easy to use and no monthly payment. Pay only when you have a transaction. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to open your business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product an easy to use. And you can use also with your computer

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Your positive review made our day! We're so glad you're enjoying our product. SquareAU