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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best credit card system we have ever used. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square reader is easy to set up and use. I would recommend this product.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. SquareAU

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Square made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Turns off by itself so I don’t have to always recharge it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Your review is a true testament to the quality and value of our product. Thank you for your trust and endorsement. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use!!! Bought this to get my business off the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sales cashier saved the day.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the 2nd generation reader for square for my business. I initially went in looking for it could not find it. There was no sales associate in the department. I was about to walk out but the cashier on the front knew right it at and saved the sale,. She should be given a free lunch for her service. The reader works very good and very happy.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, AlanS. We're delighted to hear that our attentive cashier was able to assist you in finding the Square Reader for contactless and chip (2nd generation) that you needed. Customer service is our priority, and we're glad that our team member's dedication ensured you got what you were looking for. We hope the reader continues to serve you well in your business endeavors. Your satisfaction is important to us! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up and fast delivery. Almost too much speaker for the space I'm using it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chip reader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and easy to use would recommend it to some else for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Holds battery a long time. Easy to connect and use.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback! We're glad to hear that the Square Reader for contactless and chip (2nd generation) worked great for you. It's great to know that it has a long-lasting battery and is easy to connect and use. Your satisfaction is important to us, and we appreciate your support! SquareAU

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great tool to accept credit cards on the go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my small business and opened the door to so many new clients. setup was easy and connects quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square 2nd gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well…already used and much better than 1st gen square.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We are happy our new Square Stand is working out for you! If you have any questions or need help with anything please let us know. You can reach support at squ.re/contactsqsupport, or through Twitter, Facebook, or Instagram.

      We appreciate your feedback! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in, got directed to where the item was I was looking for. Found it easily, great price, prompt check out ! Love this Best Buy !!! If you’re selling items at a craft fair or such, having the Square for credit card purchases is awesome !!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, MKMK, for sharing your experience with the Square Reader for contactless and chip. We're glad to hear that your shopping experience at Best Buy was smooth and that you found the item easily at a great price. It's fantastic to know that you're enjoying the convenience of accepting credit card payments with Square at craft fairs and similar events. SquareAU

  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reader purchased from Best Buy. Also great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with the app. Connected right away and made the sale with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and fast. Also it’s quick and easy to set up

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Anna, for sharing your feedback on the Square Reader! We're glad to hear that it works great and provides fast transactions. We're also pleased that the setup process was quick and easy for you. Your satisfaction means a lot to us! SquareAU

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Nice Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Also has great battery life.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted that you're happy with our product. Thank you for your valuable feedback. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treasurer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a big competition with multiple areas where we were selling concessions and flowers. We bought two of these Squares and it made it easy to take payments quickly

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the Square Reader made processing payments quick and easy during your competition. We appreciate your support and look forward to continuing to serve your business needs! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Increased Customer Purchases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and present to customers at craft fairs. Increased purchases by offering more options for customers to pay.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      That’s great to hear, Rick! Offering multiple payment options can definitely help boost sales. We’re glad Square is making a difference for you at craft fairs! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy updated square device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this, it is so easy to use at our fundraiser event.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy set up and even easier to connect!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive review on the Square Reader (2nd generation) from BestBuy! We're thrilled to hear that it works great for you and that you found the setup process easy and connecting the device even easier. Thank you for choosing Square, and we look forward to serving you again. SquareAU

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this because sometimes my phone acts wonky taking some card payments and now I feel more confident in smooth transactions.

    I would recommend this to a friend