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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 731 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and have and payments go directly to a bank account. I appreciate that you can text the receipt to your customers rather than email, you avoid making mistakes. This worked perfectly for walk-ins on the day of my event.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted to hear that the Square Reader for contactless and chip made your event's payments so easy and efficient. The option to text receipts is indeed a convenient feature. Thank you for choosing Square. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made our tournament entry fees so easy to collect. Only 1% chose to pay cash over the card reader.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, JoAnn! We're thrilled to hear that the Square Reader made collecting tournament entry fees so easy and efficient. We appreciate your feedback and are glad it worked well for your event! SquareAU

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely convenient for receiving payments from others. Several options to transfer the funds and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Square is fast and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square is faster than paypal when taking payments but a little bit more in cost. Not much but in long run pennies add up. Over all ita good but the app/interface made it a little more difficult for me. Other than that its good.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi there, Reggie! Thanks for the feedback. If you run into any issues with the Square app or have questions, please reach out to our support team for help: squ.re/contactsqsupport. We appreciate you using Square and being a part of the Square family! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as described. Its somewhat aggravating when using the Square app on my iPhone in regards to having to restart the app on my phone in order for the reader and app to communicate. Once it is properly synced, its a great product.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback. It's good to know that the Square reader works as described.These Contactless + Chip Reader troubleshooting steps usually do the trick http://squ.re/2A22hpl. . If you need further assistance, don't hesitate to reach out to Square's support team squ.re/contactsqsupport. Your satisfaction is our priority. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing if you are taking cards on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an easy way to accept credit cards, had fought taking cards for sales of balloon twisting and face painting, for years, finally broke down, bought this, and really makes things super easy

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Bobby, for sharing your experience with the Square Reader for contactless and chip. We're thrilled to hear that it has made accepting credit cards for your balloon twisting and face painting sales super easy. SquareAU

  • Rated 5 out of 5 stars

    Fully Covered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy completely swapped out the bad one—thank goodness for their warranty program. Even though the replacement warranty cost more than the original unit, it was fully covered. :) -Feel like saving money? almost there...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. It’s so compact and can carry it everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, easy to use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very useful! Although if your phone has an NFC reader it’s basically the same thing, but this at least allows swipes and inserts. App is very user friendly as well.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Raion, for your feedback on the Square Reader for contactless and chip! We're glad to hear that you find it very useful. Providing versatility for swipes and inserts while maintaining user-friendly functionality is what we aim for. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service very easy to use. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is all that we expected and more we used it and for a all day event was great

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for sharing, BrainM! We're glad the Square Reader met your expectations and performed well for your event. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to learn! Helped our little coffee shop out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a “square” to use at an auction for a nonprofit. I set it up quickly, without difficulties. It was easy to download the app and put in our information. We were able to create categories making our reporting very easy! It was very easy to use.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, JackieR, for your review of the Square Reader for contactless and chip (2nd generation)! We're delighted to hear that it was easy for you to set up and use at the auction for your nonprofit. It's great to know that the app download and information input were straightforward, and that creating categories made reporting very easy. We appreciate your feedback and support. Thank you for using Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for small business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our small business needs. Easy to set up and connect to and allows us to accept CC payments at markets.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that Square is working perfectly for your small business and helping you accept credit card payments seamlessly at markets. We appreciate your feedback and are glad it’s meeting your needs. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it amazing product i would highly recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Square reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reader but couldn't set up 2 accounts. Also was locked out due to a big transaction. Emailed and explained the situation. No customer service. Loved the product but no support. I even bought a second one to set up 2 accounts. Lost $. Moved on to another entity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tap and get paid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple to use with your square app. I like it better than the tiny swiper you stick in the phone. Set up was 30 seconds, already came charged for people like me who forget that I needed a credit card swiper a mere hour before my event.

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      We're overjoyed to have earned your trust as a satisfied seller. Thank you for your glowing review! SquareAU

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super easy to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Long battery life but always be prepped with a power bank. I recommend the energizer banks you can get in store also.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review! We’re glad to hear you find the Square Reader simple and easy to use. The long battery life is definitely a plus, and having a power bank on hand is a great tip. We appreciate the recommendation and your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to any company it makes things so easy and convenient

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate your recommendation, Zach! It's great to hear that the Square Reader makes transactions easy and convenient for your business. Thanks for sharing your experience! SquareAU