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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Credit Cards for Book Sales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I was unsuccessful getting the first one to work, I checked it with the Geek Squad and it was easily replaced. It worked well for credit cards at our Library Book Sale.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi Helen, thank you for sharing your experience! We're glad to hear that after encountering an issue with the first reader, you were able to get a replacement with the help of the Geek Squad. It's great to know that the Square Reader for contactless and chip (2nd generation) worked well for credit cards at your Library Book Sale. We appreciate your support and thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convient and Secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new business. Very convent as I use it as a mobile device to collect payments on the go.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate your feedback. We’re glad to hear that the Square Reader is a great fit for your new business and provides convenience for collecting payments while on the move. If you have any questions or need further assistance, feel free to reach out. We’re here to help! SquareAU

  • Rated 5 out of 5 stars

    iPhone Cover Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! Sleek and clean looking, doesn’t take away from the look of the iPhone only compliments it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EAsy to use and set up. Unnecessary actually because I can just use my phone but I guess it's in case I can't.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip! We're pleased to hear you found it easy to use and set up. We appreciate your support and hope the device continues to serve your needs effectively. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the 1st generation version so am unable to compare the 2 models. However, this square model works well, holds charge, and seems to be working just fine. No issues with this one so far.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve your business. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and functions well, simple and easy to use highly recommend

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, Jose! We're happy to hear that the Square Reader is working well for you and is easy to use. We appreciate your recommendation! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, saved a lot of time and was very easy to set up.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, Michelle! We're so happy to hear that the Square Reader for contactless and chip has made your setup quick and easy, saving you time. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Business Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how this item is very small & I can connect to my work phone and take payments and now I have satisfied our generation by having apple pay!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're thrilled to hear that our Square Reader has been a valuable addition to your business, allowing you to conveniently accept payments, including Apple Pay. Thank you for choosing Square, and we appreciate your positive feedback, Pinky! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, easy to use, good connection, small and handy

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive feedback about the Square Reader for contactless and chip. We're pleased to know that it's meeting your expectations in terms of usability, connectivity, and portability. We're here to help ensure your payment processing experience remains convenient and efficient. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fit for my remote small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and straightforward to configure. Was impressed by the online dashboard and ease of configuration for my business.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for choosing Square for your remote small business! We're delighted to hear that the Square Reader for contactless and chip has been a great fit for you. It's fantastic to know that you found it straightforward to configure and were impressed by the online dashboard. SquareAU

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Qtoy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little toy, just followed the steps and start charging. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great at taking payments and easy to use/set up

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review, GuruWu! We're happy to hear that the Square Reader for Contactless and Chip is easy to use and set up, making payment processing a breeze. We appreciate your feedback and thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it did everything that I needed it to do.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Glad to hear the Square Reader met your needs, Omar! We appreciate your feedback. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ideal for Business Owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my point of sale device. It's so convenient and always me to have a professional and access way of sales.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're glad to hear that you're enjoying the convenience and professionalism that the Square reader brings to your business, JayS. Your satisfaction is important to us, and we're thrilled that our product meets your needs. Thanks for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    Saquee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product super satisfied with it I recommend them 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SO EASY!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store, picked it up & had it set up in less than 30 minutes, & used it the next day with no problems the next day!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the Square Reader for contactless and chip was so easy to set up and use. It's great to know you were able to get it up and running quickly and smoothly. If you have any questions or need further assistance, we're here to help.

      Thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so easy for me to do sells at market with no glitches

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Very easy to use. Glad I purchased it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re happy to hear the Square Reader is meeting your needs and that it’s easy to use, Bruce! Thanks for sharing your positive experience! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy-to-use and set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to set up. Now i can accept credit card payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re glad to hear setting up your Square Reader was easy, Alicia! It’s great that you’re now able to accept credit card payments seamlessly. Thanks for sharing your experience! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square payment device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item very easy to use can carry anywhere and get your business done at your finger tips

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your five-star review! We’re glad to hear that the Square Reader is easy to use and convenient for carrying around. It’s fantastic to know it’s helping you manage your business seamlessly. We appreciate your feedback! SquareAU