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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 731 reviews
  • Rated 5 out of 5 stars

    Does the job perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, inexpensive and works. A perfect compliment to my iphone but I've also used it with Samsung phones.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It's wonderful to hear that the Square Reader for contactless and chip (2nd generation) is doing the job perfectly for you! Thanks for sharing your positive experience! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice little card reader

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chip reader is perfect for small business owners. While the fee’s for square a bit more compared to other readers, the ease of use of this reader makes up for it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your thoughts! We're thrilled to hear that you find the Square Reader easy to use and perfect for your small business. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Little payment helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient to take payments. Makes a great way for tips to be added additionally to regular business charges.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi TammyL, we're delighted to hear that our Square Reader for contactless and chip (2nd generation) is serving as a little payment helper for you! It's fantastic that it's small and convenient, making it easy to take payments. We're glad it provides a great way for tips to be added in addition to regular business charges. Thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a new phone and new phones dont have headphone jacks any more so i had to upgrade

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with upgrading to the Square Reader for contactless and chip. It's great to hear that the transition has been smooth despite the change in phone technology. We're glad you chose to upgrade and continue using our services. SquareAU

  • Rated 5 out of 5 stars

    Square Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a life saver. This Reader makes my sales go so much faster and my customers are pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable ease

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily. Convienient. Sometimes you have to de pair the device and re pair it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip! We're thrilled to hear that it's been convenient and easy to connect. Regarding the occasional need to unpair and repair the device, we appreciate your patience. If you encounter any further issues or have any questions, please feel free to reach out squ.re/contactsqsupport. We're here to ensure your experience remains smooth and hassle-free. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple machine. Gets the job done. I think that it should keep the battery power longer

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, P4Lestine! We're glad to hear that the Square Reader for contactless and chip is getting the job done for you. Battery life varies with use, but your Square Reader for contactless and chip (1st generation) should stay powered through a full business day of accepting payments. When the battery is low, it’ll take about 2 hours to fully charge. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, it has helped my business out tremendously! No one Carrie’s cash anymore and as a traveling vendor this worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Reader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square device worked like a charm during craft show . It made sales easy to do, and customers happy that I had it!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello,LupeC. We’re thrilled to hear that the Square device worked seamlessly for you during the craft show! Making sales easy and keeping customers happy is always a great outcome. If you have any more events or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing Square, and we appreciate your positive feedback! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. Quick and easy set up and very user friendly!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Shoe, for sharing your experience! We're thrilled to hear that the Square Reader was quick and easy to set up and that you found it user-friendly. We appreciate your recommendation and are here to support you with any future needs! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!! Easy to use and aside of the processing fees makes it very easy to take payments

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your feedback, Javier! We're thrilled to hear that you find the Square Reader for contactless and chip amazing and easy to use. We strive to make payment processing as seamless as possible for businesses. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it easy to take card payments with the Square app on my mobile device.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review! We're thrilled to hear that you find the Square Reader for contactless and chip easy to use with the Square app on your mobile device. SquareAU

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup. Flawless performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked without a hitch. Setup was easy and no issues with the customer cards working.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Trillium, for sharing your experience with the Square Reader for contactless and chip! We're thrilled to hear that the setup was easy and that you've had flawless performance with processing customer cards. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to accept credit cards for your business transactions.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Initial use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used device twice. So far so good. Connecting the device initially was slightly confusing. It dropped in and out of connection a few times, but then it was fine. So far I’ve only dipped chip payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip (2nd generation)! We're glad to hear that it's been working well for you during your initial use. We apologize for any confusion you experienced during the initial setup, but we're pleased that it eventually connected and has been functioning smoothly. We appreciate your support and hope it continues to serve you well! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, convenient for small business use. Definitely recommend

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback on the Square Reader! We're delighted to hear that you find it easy to use and convenient for your small business. Your recommendation means a lot to us, and we’re here to support you in any way we can. We appreciate your support! SquareAU

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated Square Reader 2.0 is a big improvement over the original 1.0. Longer battery life, faster charging, and faster Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted to hear that you're enjoying the improvements in the updated Square Reader 2.0! We continually work to enhance our products and services based on customer feedback and technological advancements, and it's rewarding to know that these upgrades have made a positive impact on your experience.

      Thanks for your feedback. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charge it to the game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and set up. The square tap reader helped my business be mobile.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with the Square Contactless and Chip Reader! We're delighted to hear that it has made your business more mobile and that you found it super easy to use and set up. SquareAU

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great item to own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with this item. Great quality and the app is terrific. Battery last a long time.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, Buzzy! We're thrilled to hear that you're enjoying the Square Reader for contactless and chip. It's great to know that you find the quality top-notch and the app terrific. SquareAU

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Cheap option for business

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually its great. Has some issues with connectivity to the main device you are using sometimes...but overall its a decent product.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your feedback on the Square Reader for contactless and chip. We're pleased to know that you find it a great and affordable option for your business. We apologize for any connectivity issues you’ve experienced with the main device. SquareAU