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Customer Ratings & Reviews

$58.99

Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Reader for contactless and chip (2nd generation) for its ease of use, overall performance, and battery life. Many appreciate its simple setup, speed, and convenient size. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 704 reviews
  • Rated 2 out of 5 stars

    Not my best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this reader to consistently connect to the app on my phone. Don't know whether to blame to reader or my wifi access. I called Square's customer service for help and spent an hour on text (they didn't let you talk to them in a phone conversation.), waiting for the person to slowly respond to each step of the conversation. To me, customer support for the item is as important as the item itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up and not worrying how to work. Good product!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello Kimz, thank you for sharing your positive experience with the Square Reader for contactless and chip. We're glad to hear that it was easy to set up and that it meets your expectations. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple and straightforward product to use. Accuracy and efficiency will be reviewed later.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks so much for giving us your take on how we are doing so far. If you ever need us, we're eager to assist. Feel free to send a message using this contact form: http://squ.re/contact. SquareAU

  • Rated 5 out of 5 stars

    Excellent for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for business use while out and about or on the go.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for sharing, Martin! The Square Reader is definitely a great choice for seamless payments on the go. Glad it’s working well for your business! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    On time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy for us being a new business owner. Fast really easy...

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're thrilled to hear that the Square Reader for contactless and chip has been a helpful tool for your new business! Thank you for choosing Square, and we wish you continued success with your business endeavors! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product,my square makes running my own business so much easier.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It's great to hear that Square's Contactless and Chip Reader has made managing your business easier. Thanks for sharing your positive experience! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    OK device.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it works it's great. We had to exchange the first one we bought since it stopped working right when we needed it a at a farmer's market... so that was pretty bad. The new one seems to be working OK. Very easy to tap or insert the cards. Easy to use interface on the phone too.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello, Rogelio. Thank you for sharing your experience. We apologize for any inconvenience caused by the initial issue with the first device, especially during a crucial time like a farmer's market. We appreciate your patience in exchanging it.

      It's reassuring to hear that the new one is working well for you now. We strive to provide reliable and user-friendly products. If you encounter any further issues or have additional feedback, please don't hesitate to reach out. We're here to ensure your experience remains positive and hassle-free. SquareAU

  • Rated 5 out of 5 stars

    Square

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Reader is amazing!! Square charges percentage by how fast you want to see funds in a bank account. Account that if your transferring to account.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive feedback about the Square Reader for contactless and chip! We're delighted to hear that the reader is working well for you. We appreciate your note on the transfer fees; it's useful information for others considering their options for fund transfers. SquareAU

  • Rated 5 out of 5 stars

    Square reader purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square it self was great. I needed it for a vedor event. But on the day of my show the whole sqare system crashed so i was unable to use it. This cost me some sales. So i would really be blessed woth your $ 400.00 gift card.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate you taking the time to share your positive feedback about your Square Reader. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy card reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Available for last minute purchase.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience! We're delighted to hear that our Square Reader for contactless and chip was easy to set up and met your needs, even for last-minute purchases. We appreciate your support! SquareAU

  • Rated 5 out of 5 stars

    Square chip reader

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed how quickly I received my reader. Great communication while in transit. I haven't yet had the opportunity to use my new square reader yet...I'll know next weekend as im vending and using it. Thanks!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. SquareAU

  • Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it looks nice to have as a business versus the swipe. I kept dropping the swipe reader and having to buy a new one. So if you are accident prone like me, invest in the flat one upfront

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, WooG, for your feedback! We appreciate your perspective on the Square Reader for contactless and chip, and it's great to hear that you find it a nice addition for your business, especially considering the challenges you faced with the swipe reader. We appreciate your support, and we're pleased that Square is providing a reliable solution for your business needs! SquareAU

  • Rated 5 out of 5 stars

    Reomte pay with the square.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the square at a fundraiser to allow people to pay with their card, the square worked great, we used a hotspot for our internet connection.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      That's fantastic to hear, Tim! Using the Square Reader for contactless and chip at your fundraiser sounds like a smart choice. The ability to accept card payments remotely and easily is definitely a game-changer for events like fundraisers. Happy Selling. SquareAU

  • Rated 5 out of 5 stars

    Great device, great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, very convenient and compact thing for card transactions. Very liked the service of the store, I ordered online and was able to pick it up in an hour.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi there, PavioKhramoi! We are glad to hear that you had a positive experience with the Square Reader for contactless and chip! It's wonderful that you found it convenient and compact for handling card transactions. Additionally, it's great to hear that you appreciated the efficient service of Best Buy, allowing you to order online and pick it up within an hour. Thanks for sharing your feedback! SquareAU

  • Rated 5 out of 5 stars

    Tap to pay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that has been so useful for one of my businesses

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re thrilled to hear that the Square Reader has been useful for your business, Mpankaj! Thanks for sharing your positive experience! SquareAU

  • Rated 5 out of 5 stars

    YOU NEED THIS!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a small business or do trade / craft shows and you do NOT have this.....what are you even doing with your life. A Must Have!!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, LisaM, for your enthusiastic endorsement of the Square Reader for contactless and chip! We're thrilled to hear that you consider it a must-have for small businesses and trade/craft shows. Making your business operations smoother and more efficient is what we strive for. We appreciate your support! SquareAU

  • Rated 5 out of 5 stars

    My Square

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new square. It has made it possible for me to take different kinds of payments. It is also very convenient for me since I do markets in different places.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, ElisabethT, for sharing your positive experience! We're delighted to hear that the Square Reader for contactless and chip has been a valuable tool, enabling you to accept different kinds of payments and providing convenience for your markets in different places. We appreciate your support, and we're glad that Square is meeting your payment needs effectively! SquareAU

  • Rated 5 out of 5 stars

    Lightning Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed how my Square Card reader was quickly read the card and the transaction was completed in about 10 seconds. The tap function worked flawlessly. I recommend this product

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Michael, for sharing your experience with the Square Reader for contactless and chip (2nd generation) from BestBuy. We're thrilled to hear that the card reader performed so efficiently and completed the transaction in just about 10 seconds. Your recommendation is highly appreciated, and we're glad to have met your expectations with our product. We're here to provide you with top-notch service and products. SquareAU

  • Rated 5 out of 5 stars

    Soul food at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been in business a little over a year. Technology is continuing to improve and this item was a must for us to move forward and be up to date with today’s technology.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, FeliciaB, for sharing your experience! We're delighted to hear that the Square Reader for contactless and chip has been a valuable addition to your business as you embrace technology to stay up-to-date. We appreciate your support, and we're pleased that Square is contributing to the success of your business! SquareAU

  • Rated 5 out of 5 stars

    Salesperson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Appreciate the excellent Service and quick respond and excellent Knowledge and expertise was render from your salesperson, the help and assistant she gave me in matters of my Square i purchase.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your kind words! We're thrilled to hear that you had an excellent experience purchasing your reader. Should you need any further help, feel free to reach out. Your satisfaction is our motivation! SquareAU