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Customer Ratings & Reviews

$58.99

Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Reader for contactless and chip (2nd generation) for its ease of use, overall performance, and battery life. Many appreciate its simple setup, speed, and convenient size. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 704 reviews
  • Rated 5 out of 5 stars

    Best deal at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Max had it for $60. Best Buy had it for $50. Always can count on the best deals at Best Buy! Great for my small business!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Oti123, for sharing your experience! We're delighted to hear that you found the Square Reader for contactless and chip (2nd generation) at a great deal at Best Buy. It's fantastic to know that it's been beneficial for your small business. Thank you for your review! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small businesses and any quick on the go selling.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. SquareAU

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but broke after a couple months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it was working but after 2 months, it won’t connect anymore.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your feedback, CSalic. We're sorry to hear about the connectivity issue with your reader. Here are some common troubleshooting steps that usually do the trick: https://squ.re/4iNY9u4. If the issue persists, please give us a call squ.re/contactsqsupport. We appreciate your support. SquareAU

  • Rated 5 out of 5 stars

    Card Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost less than QuickBooks or Amazon Immediate purchase and pick up

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, CBGOOD! It’s great to hear that the Square Reader for contactless and chip was a convenient, cost-effective choice for you with easy purchase and pickup. We're glad it’s meeting your business needs efficiently. SquareAU

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best electronics we purchased in the past.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Mason! We're glad to hear you've had great experiences with Best Buy and are happy with your Square Reader purchase. We appreciate your feedback! SquareAU

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was best price around and quality is fantastic. The coloring wanted, and I enjoyed my purchase it keeps me motivated to exercise, and also helps with my water intake

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Mamae, for your positive feedback! We're thrilled to hear that the Square Reader for contactless and chip was the best price for you, and you find the quality fantastic. It's great to know that your purchase is not only functional but also motivational for exercise and water intake. We appreciate your support, and we're pleased that Square is meeting your expectations effectively! SquareAU

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent articles I recommend it one hundred percent I use it in my business and it is very convenient and practical

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your glowing recommendation of the Square Reader for contactless and chip! We're thrilled to hear that it's been an excellent addition to your business, providing convenience and practicality. Your satisfaction means the world to us, and we're delighted to have you as part of the Square community. SquareAU

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Sometimes it'll pair up to my phone, and other times I have to pair it to my phone each time I use it. But that could just be my phone.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello FernandoQ, we're delighted to learn that it's working well for you! Connectivity can be influenced by various factors. If you encounter any ongoing challenges, please don't hesitate to reach out to Square directly for assistance. We're here to ensure your experience remains smooth and trouble-free! SquareAU

  • Rated 5 out of 5 stars

    taking credit card payment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed the card reader and quick and available. thankfully it was available at Best Buy.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review! We're pleased to know that you found the Square Reader readily available and that it met your needs for taking credit card payments. We appreciate your support! SquareAU

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Gen 2 gave me issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's a bug or something, but I've gone through three of these devices trying to find the issue. Trouble connecting the reader at random times. No resolution from CS, nor any issues with my device.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We apologize for the inconvenience you've experienced with our Gen 2 Square Reader. We understand the frustration of connectivity issues. If you haven't already, please reach out to our customer support team with your specific concerns, so we can assist you promptly squ.re/contactsqsupport. Thank you for bringing this to our attention. SquareAU

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect they helped me so fast I was worried because I went to the store by Uber and sometimes they left when I spent a long time but I got it

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi LisetteF, we're thrilled to hear that our support team was able to assist you quickly, ensuring you got the Square Reader for contactless and chip (2nd generation) without any issues. We appreciate your support and thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good quality, definitely will recommend.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback! We're thrilled to hear that you're happy with the service and quality of the Square Reader. Your recommendation means a lot to us, and we're excited to continue supporting your business! SquareAU

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues wirks great would definitely recommend this version to anyone. Fast deposit to my bank and getting payments from customers.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, CorrineM, for your positive feedback! We're thrilled to hear that the Square Reader for contactless and chip is working great for you, and you've had no issues. It's fantastic that you're experiencing fast deposits to your bank and smooth payment processing with your customers. We appreciate your support, and we're pleased that Square is meeting your expectations effectively! SquareAU

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the reader has worked perfectly. Glad I bought it to use it for my business!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, BigCountry! We're thrilled to hear that the Square Reader for contactless and chip is working perfectly for your business. We appreciate your support and hope it continues to meet your needs seamlessly. SquareAU

  • Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our customer service, no more manual entries when the chip reader doesn't work

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience! It's fantastic to hear that the Square Reader for contactless and chip has been a great addition to your customer service, streamlining your processes and eliminating the need for manual entries. Your feedback is valuable, and we appreciate your support of Square. SquareAU

  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great device,quick and easy activation. Came in to save us from a chase's broken devices. Definitely recommend for all remote businesses

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We appreciate the glowing recommendation, thank you! SquareAU

  • Rated 3 out of 5 stars

    Fees are too much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this is they take out a fee on every transaction! Doesn't matter if its debit or credit card there goes a fee!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great when doing a craft show as it adds ways to pay, especially for people who don’t carry a lot of cash on them.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, RichardT, for your positive feedback! We're delighted to hear that the Square Reader for contactless and chip has been a valuable addition to your craft shows, providing convenient payment options for those who may not carry much cash. We appreciate your support and are glad the Square Reader is serving you well! SquareAU

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these in the same day . All of them refused to connect to my iPad , so you must be thinking “ my iPad isn’t compatible” only it is . I checked before purchasing. Even had an employee from geek squad assist me with it and he was at a loss because he couldn’t connect it . So I called square and they told me it’s a hardware issue . I had to settle for the one that connects through the charging port .

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your feedback. Our team would be happy to step in here and see how we can assist further. Please feel free to reach out: squ.re/contactsqsupport. SquareAU

  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this to upgrade my ver 1.0 reader. I cannot really tell the difference in performance between this and the old model.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Your positive review made our day! We're so glad you're enjoying your reader. SquareAU