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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 731 reviews
  • Rated 5 out of 5 stars

    Reomte pay with the square.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the square at a fundraiser to allow people to pay with their card, the square worked great, we used a hotspot for our internet connection.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      That's fantastic to hear, Tim! Using the Square Reader for contactless and chip at your fundraiser sounds like a smart choice. The ability to accept card payments remotely and easily is definitely a game-changer for events like fundraisers. Happy Selling. SquareAU

  • Rated 5 out of 5 stars

    Salesperson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Appreciate the excellent Service and quick respond and excellent Knowledge and expertise was render from your salesperson, the help and assistant she gave me in matters of my Square i purchase.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your kind words! We're thrilled to hear that you had an excellent experience purchasing your reader. Should you need any further help, feel free to reach out. Your satisfaction is our motivation! SquareAU

  • Rated 5 out of 5 stars

    Soul food at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been in business a little over a year. Technology is continuing to improve and this item was a must for us to move forward and be up to date with today’s technology.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, FeliciaB, for sharing your experience! We're delighted to hear that the Square Reader for contactless and chip has been a valuable addition to your business as you embrace technology to stay up-to-date. We appreciate your support, and we're pleased that Square is contributing to the success of your business! SquareAU

  • Rated 5 out of 5 stars

    YOU NEED THIS!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a small business or do trade / craft shows and you do NOT have this.....what are you even doing with your life. A Must Have!!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, LisaM, for your enthusiastic endorsement of the Square Reader for contactless and chip! We're thrilled to hear that you consider it a must-have for small businesses and trade/craft shows. Making your business operations smoother and more efficient is what we strive for. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small businesses and any quick on the go selling.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. SquareAU

  • Rated 5 out of 5 stars

    Best deal at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Max had it for $60. Best Buy had it for $50. Always can count on the best deals at Best Buy! Great for my small business!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Oti123, for sharing your experience! We're delighted to hear that you found the Square Reader for contactless and chip (2nd generation) at a great deal at Best Buy. It's fantastic to know that it's been beneficial for your small business. Thank you for your review! SquareAU

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was best price around and quality is fantastic. The coloring wanted, and I enjoyed my purchase it keeps me motivated to exercise, and also helps with my water intake

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Mamae, for your positive feedback! We're thrilled to hear that the Square Reader for contactless and chip was the best price for you, and you find the quality fantastic. It's great to know that your purchase is not only functional but also motivational for exercise and water intake. We appreciate your support, and we're pleased that Square is meeting your expectations effectively! SquareAU

  • Rated 5 out of 5 stars

    Tap to pay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that has been so useful for one of my businesses

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We’re thrilled to hear that the Square Reader has been useful for your business, Mpankaj! Thanks for sharing your positive experience! SquareAU

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Sometimes it'll pair up to my phone, and other times I have to pair it to my phone each time I use it. But that could just be my phone.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello FernandoQ, we're delighted to learn that it's working well for you! Connectivity can be influenced by various factors. If you encounter any ongoing challenges, please don't hesitate to reach out to Square directly for assistance. We're here to ensure your experience remains smooth and trouble-free! SquareAU

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent articles I recommend it one hundred percent I use it in my business and it is very convenient and practical

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your glowing recommendation of the Square Reader for contactless and chip! We're thrilled to hear that it's been an excellent addition to your business, providing convenience and practicality. Your satisfaction means the world to us, and we're delighted to have you as part of the Square community. SquareAU

  • Rated 5 out of 5 stars

    Card Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost less than QuickBooks or Amazon Immediate purchase and pick up

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, CBGOOD! It’s great to hear that the Square Reader for contactless and chip was a convenient, cost-effective choice for you with easy purchase and pickup. We're glad it’s meeting your business needs efficiently. SquareAU

  • Rated 3 out of 5 stars

    Make it more durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Square but this particular reader constantly going out of service it won’t turn on after a while of use be had to replaced them a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best electronics we purchased in the past.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Mason! We're glad to hear you've had great experiences with Best Buy and are happy with your Square Reader purchase. We appreciate your feedback! SquareAU

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect they helped me so fast I was worried because I went to the store by Uber and sometimes they left when I spent a long time but I got it

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi LisetteF, we're thrilled to hear that our support team was able to assist you quickly, ensuring you got the Square Reader for contactless and chip (2nd generation) without any issues. We appreciate your support and thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    taking credit card payment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed the card reader and quick and available. thankfully it was available at Best Buy.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review! We're pleased to know that you found the Square Reader readily available and that it met your needs for taking credit card payments. We appreciate your support! SquareAU

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Gen 2 gave me issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's a bug or something, but I've gone through three of these devices trying to find the issue. Trouble connecting the reader at random times. No resolution from CS, nor any issues with my device.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We apologize for the inconvenience you've experienced with our Gen 2 Square Reader. We understand the frustration of connectivity issues. If you haven't already, please reach out to our customer support team with your specific concerns, so we can assist you promptly squ.re/contactsqsupport. Thank you for bringing this to our attention. SquareAU

  • Rated 2 out of 5 stars

    Not my best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this reader to consistently connect to the app on my phone. Don't know whether to blame to reader or my wifi access. I called Square's customer service for help and spent an hour on text (they didn't let you talk to them in a phone conversation.), waiting for the person to slowly respond to each step of the conversation. To me, customer support for the item is as important as the item itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues wirks great would definitely recommend this version to anyone. Fast deposit to my bank and getting payments from customers.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, CorrineM, for your positive feedback! We're thrilled to hear that the Square Reader for contactless and chip is working great for you, and you've had no issues. It's fantastic that you're experiencing fast deposits to your bank and smooth payment processing with your customers. We appreciate your support, and we're pleased that Square is meeting your expectations effectively! SquareAU

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but broke after a couple months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it was working but after 2 months, it won’t connect anymore.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for your feedback, CSalic. We're sorry to hear about the connectivity issue with your reader. Here are some common troubleshooting steps that usually do the trick: https://squ.re/4iNY9u4. If the issue persists, please give us a call squ.re/contactsqsupport. We appreciate your support. SquareAU

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, good quality, definitely will recommend.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback! We're thrilled to hear that you're happy with the service and quality of the Square Reader. Your recommendation means a lot to us, and we're excited to continue supporting your business! SquareAU