Customer Ratings & Reviews
- Model:
- A-SKU-0792
- |
- SKU:
- 6537409
Customer reviews
Rating 4.7 out of 5 stars with 731 reviews
(731 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Reader for contactless and chip (2nd generation)'s ease of use and overall performance. Many appreciate its battery life, simple setup, and speed, while some find its size ideal and compatibility convenient. However, a recurring concern involves connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
10/10 recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great device,quick and easy activation. Came in to save us from a chase's broken devices. Definitely recommend for all remote businesses
I would recommend this to a friendBrand response from Square
Posted .We appreciate the glowing recommendation, thank you!
Rated 5 out of 5 stars
great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to our customer service, no more manual entries when the chip reader doesn't work
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your positive experience! It's fantastic to hear that the Square Reader for contactless and chip has been a great addition to your customer service, streamlining your processes and eliminating the need for manual entries. Your feedback is valuable, and we appreciate your support of Square.
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the reader has worked perfectly. Glad I bought it to use it for my business!
I would recommend this to a friendBrand response from Square
Posted .Thank you for your feedback, BigCountry! We're thrilled to hear that the Square Reader for contactless and chip is working perfectly for your business. We appreciate your support and hope it continues to meet your needs seamlessly.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great when doing a craft show as it adds ways to pay, especially for people who don’t carry a lot of cash on them.
I would recommend this to a friendBrand response from Square
Posted .Thank you, RichardT, for your positive feedback! We're delighted to hear that the Square Reader for contactless and chip has been a valuable addition to your craft shows, providing convenient payment options for those who may not carry much cash. We appreciate your support and are glad the Square Reader is serving you well!
Rated 5 out of 5 stars
Works like a charm!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this to upgrade my ver 1.0 reader. I cannot really tell the difference in performance between this and the old model.
I would recommend this to a friendBrand response from Square
Posted .Your positive review made our day! We're so glad you're enjoying your reader.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Dosent work properly always it’s in n out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept but sometimes it just doesn't work properly. It’s constantly having error issues and not wanting to work properly. Not sure if mines is defective that is why I gave it 3 stars
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your feedback with us regarding your experience with our product. We appreciate your honesty and regret any inconvenience you've encountered due to error issues.
We want to ensure that your device works flawlessly, and it's possible that the one you have might need attention. Our team is committed to resolving any issues you're facing, so please don't hesitate to contact our support team. Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000. They will be more than happy to assist you in diagnosing and resolving any potential defects with your device.
Your satisfaction is essential to us, and we're continually working to improve the performance of our products. Your feedback helps us in this process, and we thank you for taking the time to let us know about your experience.
We hope that, with the assistance of our support team, you'll have a more positive experience moving forward. Thank you for choosing our product, and we look forward to ensuring it meets your expectations.
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, takes just about any type of card payment including Apple pay and Google pay! Great connectivity too!
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your positive experience with the Square Reader for contactless and chip (2nd generation). We're thrilled to hear that it's working smoothly and meeting your needs for various card payments, including Apple Pay and Google Pay. Connectivity is crucial, and we're delighted that it's meeting your expectations. Your satisfaction is our priority, and we're here to support your payment processing needs!
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Possibly defective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was working fine when I first got it but after 2-3 minutes the reader disconnects from my device.
I would recommend this to a friendBrand response from Square
Posted .Hello. We apologize for the inconvenience you're experiencing with the disconnection of your reader from your device. This is not the experience we want you to have with our product, and we understand how frustrating it can be.
There could be various reasons for the disconnection issue, such as interference, low battery, or a software-related problem. To troubleshoot and resolve the problem, we recommend updating the app and firmware and restarting your device.
If you've tried the above steps and are still experiencing the issue, it's best to contact our customer support team directly. Once again, We apologize for any inconvenience this has caused, and we appreciate your patience as we work to resolve the issue.
Rated 5 out of 5 stars
Terrific!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, the tap feature is so convenient. Somple yet effective design.
I would recommend this to a friendBrand response from Square
Posted .We're thrilled to hear that you find the Square Reader for contactless and chip easy to set up and convenient to use! Its simple yet effective design and tap feature indeed make transactions smooth and hassle-free. Thanks for choosing Square.
Rated 5 out of 5 stars
Square
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing nice service exelent job and I can't wait to come back
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your positive experience with the Square Reader for contactless and chip! We're glad to hear that you found the service excellent and that you're looking forward to returning.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for self employed. App is well organized too.
I would recommend this to a friendBrand response from Square
Posted .Thank you, AmirM, for sharing your experience with the Square Reader for contactless and chip! We're glad to hear that it's proving to be a great tool for your self-employed work, and that you find the app well organized. Your feedback is greatly appreciated!
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend to future buyers. It met all the requirements needed for what I intended to use is for.
I would recommend this to a friendBrand response from Square
Posted .We love to hear that the Square Reader is working well for your business!
Rated 5 out of 5 stars
Customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy always has great customer service! Will be returning and recommending to friends and family!
I would recommend this to a friendBrand response from Square
Posted .Thank you for your positive feedback, Ladybug! We're thrilled to hear that you had a great experience with BestBuy's customer service. We appreciate your recommendation and value your satisfaction as a customer.
Rated 5 out of 5 stars
Square card reader for Samsung S22 phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does what it is supposed to do. It does not interfere with my normal phone use while attached
I would recommend this to a friendBrand response from Square
Posted .Thank you, DennisS, for your feedback on the Square Reader for contactless and chip (2nd generation) with your Samsung S22 phone from BestBuy! We're pleased to hear that it performs its intended function without interfering with your regular phone use. Thank you for choosing Square, and we look forward to serving you again. Happy processing!
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great. have bought many for work. good product
I would recommend this to a friendBrand response from Square
Posted .Thank you, JohnB, for your feedback on the Square Reader for contactless and chip! We're delighted to hear that you find it to be a great product that works well for your work needs. Your satisfaction and continued support mean a lot to us.
Rated 5 out of 5 stars
Square Reader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product I like it very much. No problem with it so far
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your experience, OrinR! We're delighted to hear that you find the Square Reader for contactless and chip to be an excellent product and that you haven't encountered any issues with it so far. Happy processing!
Rated 5 out of 5 stars
Card reader
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the this card reader. Has pay to pay and the regular card swipe ability.
I would recommend this to a friendBrand response from Square
Posted .We're glad to hear that you love the Square Reader for contactless and chip! It's great that you find it versatile with both contactless payment and traditional card swipe features. Thanks for choosing Square!
Rated 5 out of 5 stars
Good for apple pay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sole business and needed one for Apple Pay, works great
I would recommend this to a friendBrand response from Square
Posted .Thank you, 1660suprer, for choosing Square! We're glad to hear that the Square Reader for contactless and chip is working well for your sole business, especially with Apple Pay. Happy processing!
Rated 5 out of 5 stars
Portable payment system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient way to accept payments on the go. Just have to make sure you have good WiFi connection available.
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your feedback on the Square Reader for contactless and chip (2nd generation). We're glad to hear that it has provided you with a convenient way to accept payments on the go. Having a stable WiFi connection is indeed important for seamless transactions. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help make your payment processing experience as smooth as possible.
Rated 3 out of 5 stars
Fees are too much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don't like about this is they take out a fee on every transaction! Doesn't matter if its debit or credit card there goes a fee!
No, I would not recommend this to a friend






