Customer Ratings & Reviews

I purchased the last one available in person at the one best busy that only sells in my town. My 1st chip reader decided after few years of use no longer worked connecting to the Bluetooth. Got a new one and even with the update the new chip reader wouldn't connect to phone. Disappointed

Very hard to connect Via Bluetooth to Samsung flip 5 or Samsung Galaxy tab ultra S10 just would not connect.

This Square Reader for contactless and chip transactions (2nd generation) is a great tool to accept electronic payments. The device is compact which makes it easy to transport and works via Bluetooth connection with your smart phone or other electronic device. Connecting it and getting it set up was very simple and took less than five minutes. A full device charge lasted several days. This contactless enabled card reader can accept ApplePay, GooglePay and some other platforms. Can also insert card as well for those chipped credit and debit cards. This device is especially useful for businesses or organizations that are "mobile" or involve gigs. No additional memberships that you have to buy or subscribe to, though you do pay Square a processing fee for each transaction. Really easy tool to help create mobile payment systems for any size or type of business or organization. Square is the way to go in today's mobile commerce environment. While there are bigger (and more expensive) Square readers this one will do what you need it to most likely.

Cannot get it to connect ……support for item is insufficient.

I will be using this item for the first time next month. I’ll be able to review it then.

First one I had when they first came out lasted many years, probably 4-5. It failed eventually which I expected. But the two I bought in 2024, neither of them made it 6 months. For some reason they are trash now

Doesn’t with consistently. My experience with the first generation of this project is significantly better

For some reason this will not connect to my Bluetooth. I have yet been able to get it to connect since i have bought it. Waist of money.

I had a very hard time getting this reader to interact with both my internet and my square account. Not sure if this was just a lemon or if set up is really this difficult

The Application was so confusing I returned the square after a weekend of frustration and not getting it to work while I was doing an event.

Can't get the Square to connect to my phone. I have tried Android and iphone no luck.

Didn’t work at all especially when it was needed. Poor instructions and contact information.

Not much difference in its functions. Need to recharge in a few days and with less transactions. Do not see improvements at all. Only change they made is that a tiny button, which was extremely inconvenient use was now placed on right, and also they change the plug in format, so that we cannot use the old one. Bad for environment and wasteful. Cannot say anything good thing about this item.

Failed to function upon opening. Very disappointing.

So far the square reader has worked really well for our organization. We used it for the first time at an open house. We were selling small things like cotton, candy, popcorn and water. Many people like to be able to use their card for these items versus having to pay us through other services. It was very easy to set up online. So far the charged has lasted a very long time. We were impressed by this. We like that it's very small. We had people use both the contact list, tap feature and the inserting card feature. It was nice to have the ability to use both for the different people that buy items from us. We're really excited to use it for a big event. We have coming up in a couple months. We think we'll see thousands of people over the course of a couple days. I like that we can set up specific items and don't have to type it in each time. I would recommend to friends or business associates that are looking for a way to take physical cards. It makes it easy and simple. It's also so small it fits in a bag easily

Don't buy this product the customer service is very slow and incompetent. They can't help you if you fail filling the information. Crazy!!!!

Using the newer Square reader compared to the older Square reader in the same exact place, on the same WiFi is night and day in terms of speed. For me personally, that is everything and totally worth the upgrade to the newer reader. The first version card reader caused me so many headaches and was actually sometimes embarrassing to use. I have had many instances with the original reader where I would have to wait so long for it to connect that I had to apologize to clients while I restarted the app, clear my previous apps, and sometimes even restart my phone and/or Wifi for it to connect and accept the card. Even after all of that, I still had to manually input card numbers taking even more time and more money in fees. Many times I considered using another service because of those issues. With the updated Square reader every single issue I had previously has been fixed and I am extremely happy to report that. The new reader connects to the app and takes a card tap within seconds, not minutes. No more clearing apps or restarting my phone. Everything is now excellent. I am running an Android phone and the app works flawlessly with the reader. The new reader comes with a charging cable, but I am finding the battery life to also be excellent, so I am guessing I will only need to charge it once a week in my use. If you use Square for payments, I can highly recommend the updated reader in every way.

All I really wanted was some thing that could read the chip on peoples cards. This was so confusing, I never got to use it.

I was not alllwed to set up. No explanation no nothing just told me i dont qualify for an account

The Square Reader for contactless and chip (2nd generation) is an excellent payment processing device for businesses. Its compact design and easy-to-use interface make it a great choice for businesses of any size. I have been using mine for taking payments for consulting services. One of the standout features of the Square Reader is its support for contactless payments such as Apple Pay and Google Pay, which is becoming an increasingly popular way for customers to pay for goods and services. The reader also supports chip cards, which are more secure than traditional, swipe-style credit cards. The setup process for the Square Reader is quick and straightforward, and the accompanying Square Point of Sale app provides a wealth of features and reporting tools that can help businesses manage their sales and transactions. Additionally, the Square reader offers fast processing speeds, which can help keep checkout times to a minimum, leading to increased customer satisfaction. Overall, the Square Reader for contactless and chip (2nd generation) is an excellent payment processing choice for businesses that are looking for a high-quality, easy-to-use device that can reduce payment processing times and increase efficiency. Its features and affordability make it an excellent investment for businesses of all sizes. I highly recommend it!