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Customer Ratings & Reviews

$58.99

Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Reader for contactless and chip (2nd generation) for its ease of use, overall performance, and battery life. Many appreciate its simple setup, speed, and convenient size. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 704 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Simple...When it's Simple

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a small business, getting paid is the most important, and sometimes the most difficult part of the job. The last couple years I have been a cash/check only business as I had been unhappy with a previous card/digital processing company I had tried previously. Long story short, they took too much money per transaction and if I had not used their services in a while, it would take over a month to have the funds available to me. This is unacceptable. Having seen other small retail businesses around me using Square and hearing positive feedback from them when asked, I jumped at the opportunity to try out Square for my own business. First impression is that Square has made this product and process very simple. This square reader charges using a USB-C cable, which is nice not having a proprietary charger. Once charged, you download the Square App which walks you through the setup process, which is again, very simple. Something I did not expect is that Square also allows you to prepare proposals, invoices, and even though I haven't tried it...payroll services. Square is so much more than a card scanner and that is amazing! I made a few test transactions using both chip and tap to pay and both worked flawlessly. A card can also be entered manually, which could be helpful as well. The only problem I had was keeping the square reader connected to my phone, which I use as a hotspot. Each time I have needed it, I would make sure that the Square reader was connected via Bluetooth to my phone and when I opened the Square app, it would say device disconnected despite my phone showing a connection. The Square reader would act as if it was not charged, despite being at 100%. I do have a modern flagship phone that is more than capable of handling this process, so hardware is not the issue. I have been able to rectify this issue regularly by turning the Square reader off and on again and plugging it in to a charger, but this hokey pokey is definitely an inconvenience. Overall, I like this square product and when it works, it works. I just need to find a more reliable means to rectify these connection issues.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, 1ShadowFox1, for your detailed review of the Square Reader for Contactless and Chip (2nd Generation)! We appreciate your honest feedback and are thrilled to hear that Square has been a simple and effective solution for your small business. We're delighted that you find the Square App useful for not only card transactions but also for preparing proposals, invoices, and payroll services.

      We apologize for the inconvenience you experienced with the Bluetooth connection. We understand how crucial a stable connection is for seamless transactions, and we recommend ensuring that your Square Reader firmware and Square App are up to date to optimize performance.

      We appreciate your support and hope to continue providing you with reliable and innovative solutions for your business needs. Thank you for choosing Square, and we're glad you're enjoying the product! SquareAU

  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Excellent Mobile Payment System

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square Reader for Contactless and Chip (2nd Generation) has revolutionized the way businesses accept payments. Developed by Square, a leading provider of payment solutions, this innovative device offers secure and convenient payment processing for businesses of all sizes. The Square Reader for Contactless and Chip (2nd Generation) boasts a sleek and compact design that is both functional and aesthetically pleasing. Its minimalist form factor enables easy portability, making it a perfect fit for businesses on the move or even garage sales. It is well-built and feels sturdy, ensuring durability even in demanding environments. Setting up and using the Square Reader is incredibly simple, thanks to its user-friendly design. To get started, all you need is a compatible smartphone or tablet and the Square Point of Sale app. The reader connects wirelessly via Bluetooth, eliminating the need for cumbersome cables. The intuitive interface of the app guides users through the setup process, making it accessible to both tech-savvy individuals and those less familiar with mobile payment solutions. One of the standout features of the Square Reader for Contactless and Chip is its versatile payment options. The device supports contactless payments, including NFC-enabled mobile wallets such as Apple Pay and Google Pay. It also accepts chip-enabled cards, providing customers with a variety of convenient payment methods. The inclusion of EMV technology ensures that transactions are secure and protected against fraud, safeguarding both businesses and their customers. The Square Reader excels in delivering swift and reliable transaction processing. With the ability to process payments in mere seconds, customers enjoy a seamless checkout experience. The device's quick response time minimizes waiting periods, enabling businesses to serve more customers efficiently. Square offers an extensive ecosystem of business management tools that seamlessly integrate with the Square Reader. The Square app serves as the hub for managing transactions, inventory, and sales analytics. The reader automatically syncs transaction data to the app, providing real-time insights into sales performance and customer behavior. This invaluable data empowers businesses to make informed decisions, optimize operations, and identify growth opportunities. Considering its advanced features, reliability, and integration capabilities, the Square Reader for Contactless and Chip offers exceptional value for money. The device is competitively priced, and Square's transparent fee structure provides businesses with predictable costs. The potential cost savings from reduced transaction fees and increased efficiency make it an attractive investment for businesses seeking to modernize their payment processing.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for Contactless and Chip (2nd Generation). We're glad to hear that it has revolutionized payment acceptance, offering secure and convenient processing. We appreciate your business. SquareAU

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tap up to a modern solution

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, if you are not accepting credit cards with your business (of any size), you are loosing out on potential sales. Even if you are doing fundraising, or a garage sale... having this can help you sell more. Square it self is an easy to use platform, that takes very little time to setup and use... I have had square now for well over 6 years if not longer. I use it for my craft side business, fundraising for our scouts, and even our home garage sales. With this contactless reader, you can accept all the modern Chip and Tap payments including Apple Pay. This device is an updated model over the previous, charging via USB-C in under 20 minutes it is fully charge, and the charge is going to last you several days under normal usage. I have yet to ever kill the battery at a full weekend craft show. Tap payments, Tap: Beep, and go... the customer never has to let go of their card, and you can bring the reader to them. Chip payments.. just slide it in, and it instantly starts to talk to your phone, and you are on your way.. so is your customer. Tap and Chip payments are the most secure way to do a transaction, and you pay less in transaction rates. Setup for the reader, takes under a minute. Open your app, tap a button in the app to start the process, hit the power button. The first time you do, it is going to do a secure software update, and then you are ready to go. While Square has recently added Tap payments built into the app, if you have a compatible phone... you still can't take chip. This device will NOT accept a magnetic swipe.. but for the rare occasion you need that, you can keep the number into the app. Square is FREE to setup, and just a modest cost for this reader. And you pay per transaction... so monthly fees.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with the Square Reader for contactless and chip (2nd generation). We appreciate your support and are thrilled that the Square SquareAU

  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of use and setup instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Scan and tap to get PAID

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned the Square magstripe reader but this is an upgrade with the ability to accept contactless payment and chip payment. The device has a clean, intuitive design. The instructions were clear and easy to understand, so even the tech-challenged among us can figure this reader out. It’s simple and fast. It feels more current with the times to be able to accept payment in a variety of ways and it protects my customers security better. Also, this device is so portable. It’s less than 3 inches square and less than half an inch thick. It would easily fit in a pocket. I have a small business and sometimes I move around between different offices so this device is great to carry when I’m wanting to travel light. I think there are advantages to the square terminal, with its screen but this lightweight device will get the job done. The thing I love about Square is you can email the receipt, taking away the necessity to print receipts also. For a small business like mine, Square has a lot of options- this one is good enough for running credit cards if you have a device like a phone or tablet to run the app. I’m pleased with this compact little credit card scanner.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback on the Square Reader for contactless and chip (2nd generation). We're glad to hear that the device is an upgrade for you, allowing you to accept contactless and chip payments. We appreciate your support and are pleased that the compact credit card scanner meets your needs as a small business owner. We're here to support you and your business! SquareAU

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Square Reader contactless/Bluetooth

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square Reader contactless/wireless reader fits into the palm of your hand. This reader also reads chip cards, there is however no magnetic stripe reader. As I do not have a storefront my business is mobile. The reader is connected to my iPad wirelessly. From the application I enter the sales data, the purchaser then either puts the card in the chip reader area or taps the card, signs the screen enters their email and a receipt is sent, and the sale is completed. The application keeps track of all your sales data. The application can store your inventory thus allowing you to track your item sales, or you can just enter the total of the sale and process from there. The reader measures 2 5/8 by 2 5/8 inches. The reader has a contactless reader in the middle of the top and 4 indicator lights along the top edge of the reader. The chip reader is along the front edge of the reader. On the back edge is the power button and the Type C charging port. The reader comes equipped with a USB -C charging cable. The card reader connects via Bluetooth to the application. This reader is the 2nd generation, and the battery allows for 20 percent more sales before recharging.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with the Square Reader for contactless and chip (2nd Generation). We're glad to hear that its compact size and wireless connectivity have been convenient for your mobile business. The application's features, such as sales data tracking and inventory management, have been valuable for your operations. The reader's design and indicator lights provide a user-friendly experience. We appreciate your feedback and are pleased that the battery life has been beneficial for extended use. Thank you for choosing Square! SquareAU

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Must-Have For Small Business Owners On The Go

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square's digital payment systems make things really easy for small business owners to take payments from anywhere. The first version of the Square Reader made contactless payments a standard that you could keep in your pocket, untethered to a power source. If you've already got the 1st Gen, you may not need the 2nd Generation... but there are a few key differences: better battery, faster Bluetooth, and some extra security enhancements. The 2nd gen also uses USB-C for charging now, which is arguably more convenient than microUSB. However, it may not work with the older stands and such if you already have them. The Square website has a full list of the compatibilities. Square's list of accessories is growing and it's a pretty solid base to build on, whether you are shipping product or charging for services on site, or running an entire storefront of goods with UPCs, but it all starts with taking payments. This is a must for small business owners on the go, and easily worth the price of admission to simplify how you take payments.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Square. We sincerely thank you for taking the time to share your thoughts with us. SquareAU

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Accept Credit Cards Anywhere

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you can stomach Square Reader's credit card fee, this is a solution for mobile payments. I like the ability to be able to accept Apple Pay, Samsung Pay, Garmin Pay, and Google Wallet as well as "tap" payments (which are just contactless payments built-in to your credit card) The battery is much improved from the first generation and lasts a whole day or two shifts. You don't really need to charge it for it to work. You can just use it plugged in and never use the battery if you want. I use it with a power bank and it works flawlessly for me. It is very convenient to have the option to be away from power and still have the ability to accept credit cards as long as you have your phone, wifi, or hotspot with you as this definitely requires the Internet to process transactions. Also, you will need to pair this with your phone via Bluetooth in order to use it. The pairing process is very easy because it pairs just like any other Bluetooth device. Its very lightweight and easy to pack for a flea market or convention.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip (2nd generation). We appreciate your positive comments about its mobile payment capabilities, including the acceptance of various contactless payment methods. Please don't hesitate to reach out if you have any further questions or require assistance. SquareAU

  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to use and easy to set up

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has made business more efficient. It took a matter of seconds, that's right seconds, to set up on my I pad. After it was set up on the I pad, I was able to begin reading cards right away. This has made things way easier than trying to hold the little unit that you get and trying to swipe a card. Overall everyone has loved this unit and it has made things move much more efficiently. Oh yeah and this makes paying with any contactless payment a cinch. When you get the item out of the box, charge it up, and it will be ready to go. Once it's charged, even while it's charging you can set it up to work with whatever device you are using to accept credit card payments. Once it is set up, you will be ready to begin to accept payments immediately. Again this Square Reader for Contactless and Chip reader has made business that much more efficient especially when you have clients waiting in line. There's no more fussing with a cord or anything else. Just have them hover their card over the reader and away you go.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience with the Square Reader for contactless and chip (2nd generation)! We're delighted to hear that it has made your business more efficient and streamlined. We appreciate your feedback on how the unit has made transactions smoother and more efficient, especially with the seamless acceptance of contactless payments. We're here to support you and your business's continued success! SquareAU

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Perfect for Farmers Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do farmer's markets, and this thing works great. Super easy to pair & set up. Works way better than the little square reader that you plug into your phone. This allows people to tap or use their chip card easily.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your review! We're delighted to hear that the Square Reader has been a perfect fit for your farmer's market needs. We're glad that the pairing and setup process were hassle-free for you. We appreciate your feedback and support! SquareAU

  • Rated 5 out of 5 stars

    All You Need in a Plastic Card Age

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This square reader is your all in one stop for any business that doesn’t need a till but needs to be able to take any type of card. It lets people tap with their phones or cards that have the chip. The same card can be inserted instead to read the chip or you have manual entry for cards that are still only the magnetic strip.Highly recommended for any business that wants an affordable way to take cards. The interface takes a little getting use to in the app but it allows you to do tons of stuff.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience with the Square Reader for contactless and chip! It's fantastic to hear that it meets all your business needs in this plastic card age. We're thrilled that you find it versatile, accommodating various payment methods seamlessly. Your recommendation means a lot to us, and we're here to support you every step of the way. We're committed to providing you with the best possible experience. SquareAU

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Leveled up my art business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, worked perfect. Was able to level up my small business at outdoor vendor shows. Nice to not have to handle customer credit cards anymore.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      That's fantastic to hear! We're thrilled that our mobile credit card swiper with its long battery life and seamless functionality has been such a valuable asset for your small business at outdoor vendor shows. We are here for you and always ready to assist you in any way possible. Thank you. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Square reader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my square!!! So convenient!!!! Works very well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use.The size is good.We used it for a garage sale.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, DavidG, for your positive review! We're glad to hear that the Square Reader for contactless and chip was easy to use and served you well during your garage sale. We appreciate your feedback and are delighted that the Square Reader met your expectations! SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my small businesses and all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Set Up compatible with iPhone & iPad. Very Mobile

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback on the Square Reader (2nd generation)! We're thrilled to hear that you found the setup process easy and that it's compatible with both iPhone and iPad, making it highly mobile and convenient. We're here to ensure your payment experiences remain smooth and efficient. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new square reader for my small business and it works great. Tap and pay are so easy using this. I haven't had any issues with it connecting right away and tapping to pay. We love it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience with the Square Reader for contactless and chip payments. We're glad to hear it has been working great for your small business and that tap and pay functionality is convenient and reliable for you. Thank you for choosing Square. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use-Square contactless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This reader definitely came in handy. I had a vendor event to go to the next day and I was able to take credit card payments with ease. The app is so easy to set up and taking payments was seem less

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback! We're glad to hear that the Square Reader for contactless and chip was easy to use and came in handy for your vendor event. It's great that the setup was seamless and that you were able to take credit card payments with ease. We appreciate your support, and we're pleased that Square is contributing to the smooth operation of your transactions! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes checkout a breeze!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well; my customers seem to like it better; happy to buy it in a store to have now instead of order and wait!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted to hear that the Square Reader for contactless and chip has made checkout a breeze for you and your customers! It's great to know that you found it convenient to purchase it in-store and have it available immediately. SquareAU

  • Rated 5 out of 5 stars

    Well worth the expense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Small yet powerful tool. Great price for the usefulness of the product.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Steve, for your feedback! We're glad to hear that you find the Square Reader a small yet powerful tool that meets your expectations. It's great to know that you believe it's well worth the expense. We appreciate your support! SquareAU