Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 415 reviews

Rating Filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 415 reviews
  • Rated 5 out of 5 stars

    nice jod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a nice job of the installatiton in my new honda civic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not have a problem with this service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was completed satisfactory. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my backup camera in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wonderful to have a great backup camera on my 2006 car!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We had some issues with scheduling appointments.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with the Geek Squad. They were very knowledgable and efficient. However the mirror backup mirror that was installed is completely worthless. Immediately after backing out of the garage, when sunlight hits the mirror, the camera view disappears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable vbbbbbbbbbbbnnnnnnnnnjjjkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture and the install was completed by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed very quicker worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vehicle addition for safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.....I would recommend this system to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improves visibility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a perfect camera view, but ok for the money. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Camera For All Who Like Gadgets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, responsible, and they know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EchoMaster - Rear-View Mirror Back-Up Camera Kit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very professional quality installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took 3 visits to get it right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First install was causing battery to drain. Second visit with Cody did not find the problem, disconnected the camera. Third visit with Jaime confirmed draw on the battery, installed a switch in the camera circuit, so far it is working OK

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I can imagine it was frustrating to come in for several appointments, but I am glad to hear that Jaime was able to get to the bottom of this for you. Thanks for reaching out to let us know.

  • Rated 3 out of 5 stars

    Unhappy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good but the price quoted when the appointment was made went up considerably and they did not honor the price quoted at purchase and appointment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not provide service I had agreed upon but had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed car cameras and were supposed to have removed camera that had been previously installed but did not. When asked, he said it wasn't on the work order. Still charged the same price that appointment setter had quoted as the extra time it would take to remove the old camera. I feel pretty ripped off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Install was good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up camera doesn't have great view. Mirror is to big for my liking

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Backup Camera was installed too high

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was installed on the top of my SUV rear liftgate instead of above the license plate. It's too high to see a car's bumper that is behind me when I am parallel parking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wasn't friendly and don't have any customer service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirror doesn’t fit well. It attaches to existing mirror. The backup camera function is great, but the mirror itself is awful. Also, function buttons are located right where you grab the mirror to adjust it. Spend a little more to replace your mirror instead of this add on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad installed the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation “Gee” was not friendly and didn’t explain what were they doing. Their concern was doing the job and getting paid. Hey could or didn’t want to spend the time to have the time of impact connected as Zu was told the red wire they couldn’t connect only after the installation when it was ready for pickup the car. If they had me notified earlier i wouldn’t have it installed. I told them i need to view the street level from my license plate not rear mirror image from upper level. They were eager to collect their money or installation

    No, I would not recommend this to a friend