Customer Ratings & Reviews

Totally worth it, it's great and the best. Woo-hoo!

This fee is part of buying almost any electronics :(

Good. Hope will never have to use. Would buy again.

Love it. I would tell my friends to get this item!!!

Love Bestbuy and Bestbuy.com for recycling all types

Not sure what this does, in fact it's confusing...

This tablet is by far the best. I use it everyday.

Love it would highly recommend it my son loves it.

I would have recommended this to a lot of people i

From the moment this unit is out of box, everything is fine during initial setup, started to see issues right after initial setup completed. Touchpad mouse instead of point and click, it was point and drag. After initial setup, for 102 minutes (yes, used a stop watch), the hard drive would not stop spinning. Hard drive was accessing something in the background. Therefore impossible to use laptop for anything. Had to hard restart after 102 minutes because Windows not responsive. Mouse was not moving and touchscreen function were not usable. Windows froze. I fix computer for a living since 1988. This unit gives "black Friday Doorbuster" a new meaning.

Ok, let me get this right. I have to pay for a "recycling" fee. But what if I never turn it in? I still have the TV I'm up grading for 15yrs. So is the recycling for that TV? Or is for the TV I just bought? SO when it's time to get a new one, will I get my fee back when I recycle it? No, I didn't think so. Will it go to a recycling plant, where they will sell it in bulk and make money on it? I'm just confused. lol Just on a rant. What's next, we have to pay for paper bags at the supermarket. And we cant have plastic bags any longer.

I keep getting emails asking me to review the "products" that I've purchased, and this one shows up as something that I haven't reviewed yet. Anyway, I'm annoyed by this fee. I used to understand how computers would come in big boxes and generate a lot of trash, but the tiny Chromebook that I bought came in a simple cardboard box and that was basically it. That got put into my recycling bin and was smaller than the average Amazon box that I have show up at my door daily, so I don't understand the need for this fee.

I don't remember recycling anything. They should be paying me to recycle. Not the other way around! What is the recycle fee for? They're getting rid of stock, why should i pay a fee for taking a product off of the sales rack. If anything the customer should be getting paid for future recycling when the product becomes defective and needs to be replaced! I pay extra for warrantee, extra for special services .... Don't sell the product if it is capable of breaking down in a year!

Purchased a refirbed Think Pad, many items failed to work properly, received a second which was worst than the first. Tried to return it to the store as instructed I could, they would NOT take it. Spent 45 minutes discussing this with BestBuy.com, which I found out is NOT supported by the stores as advertised. The long and short of this tragic encounter is a refund. I was going to by another Think Pad from Best Buy but after this I think I'll go to Frys.

Well, obviously I'm not happy paying the recycling fee, but if it's mandatory and maybe it goes to some good cause, I can live with it :)

I was surprised I had a recycling fee. I felt when I bought the tablet online it should tell you about the recycling fee and how much it is before you put it in your cart, just so there's no surprises. But I guess I can't complain too bad because I saved $100 on the tablet purchasing it on black friday. No, I would not reccommend recycling fees to a friend, because nobody likes fees.

I had to pay the recycling fee without a choice. Feels good to be helping the environment (hopefully) regardless.

It was so good, them cases at the front of the store always got me buying stuff I don't need.... Love Bestbuy!

I understand it's the law, but fees kind of aren't good. Two stars -- fair, but sucky.

This is the way government make money I have no choice have to pay for it