Customer Ratings & Reviews

Installation was done professionally and correctly .

I could never have done this myself and the installer was very helpful

The guys who came to install the water line for my fridge were GREAT. I had issues with the delivery and these guys made sure to rectify my dilemma.

The crew had masks and gloves and were very safe while in our home. They were both great and took care to not bang the refrigerator into the walls. There wasn't much space between the door and they still got it through. They hooked up the ice machine perfectly and we couldn't be happier!

Installers were very professional and friendly. They ensured the refrigerator was level, removed all outer plastic, and reviewed the water and ice machine mechanics.

The first contractor did not do a good job, but the second contractors made everything good and they came in a timely manner, so my review is for the second contractor and that Best Buy got them scheduled quickly.

Was done quickly and effectively (especially since the installers needed to drill holes through the cabinets.

Quick and easy install, no issues. Would use them again.

Love my new frig. I no longer have to purchase bottled water. And the inside lights are so bright, also everything is so cold and my freezer is Right on ‼️ Love it.

I had to take two days off of work to install water line because they did not bring all the material for the job the first day. Then on top of that they told me that when they were done that I owe them another $50 because they had to move the stove.When I all ready paid the $80 for insulation.What's up with that?????

Since water is bad in my area its needed for fridge

Excellent services. Technician arrived on time and finished the task quickly and nicely.

Installed refrigerator and microwave on this date. Very professional, helpful, friendly. Kept us well informed about expected arrival time and got the job done quickly. Conscientious about not damaging furniture, cabinets, etc.

Hector and his coworker did a fantastic job of getting the fridge into the kitchen. They had to remove the doors and maneuver it through the door. They also removed the old one and hauled it away. Supper job was done for me!

I was super anxious and nervous but the process/installation went very smoothly and very easily. Granted alot of water got on my floor but that was expected due to the nature of this job of I feel so just be prepared , that it "could" get messy, so have extra towels handy.

The range install was on time and very quick. No problems.

I give it a good review and i recommend my friends to get one.

Great job installing the refrigerator. Scheduling was a problem.

Took a few reschedules but Professional and clean.

After a wonderful in-store purchase experience I was less than impressed with the installation. We paid for a new waterline install. I had shown our current waterline set up to the in-store assistant and was told I needed this. No problem. We set it up weeks later so we had the right crew to install and deliver our fridge. Upon showing up, the crew said they "did not do that" when asked about a new waterline. They gave us a broken box of parts and said here you go. They showed up 2.5 hours after the end time of our appointment time as well. When I took the broken box to Best Buy and explained the situation, they refunded the money for the install and materials. They were apologetic. Because of the service in store, I would buy another appliance with Best Buy and try again.