Customer Ratings & Reviews

The installer was very professional. He explained everything before he did his job.

The installers were great. Very careful with moving things and not damaging anything. They wore their facemasks in the house. Only issue at all was that they didn't lock it down so it wouldn't free roll.

Technician took the time to show how to replace valve or how to add filter for ice maker on fridge. He did a great job with everything, he was professional and very knowledgable

Fridge a lot of space love the water dispenser Ice cubes and ice crushed love it my kids love it

excellent job done by the technicians (Father and son crew)

I was worried to purchase because of so many bad reviews & my fridge was on a wall opposite from my sink. But it’s working great. They were able to drill a hole in the floor to the water line in the basement!

The installer, Rory, kept me informed as to specific time they would be here. They showed up on time. They were very courteous and professional. And did a great job installing the new refrigerator.

There was 3 different groups of guys that came to install the water line. They stole my existing copper line, installed the plastic line incorrectly which caused a leak. This leak dripped into a storage box full of my photography equipment destroying everything in the box. When the 3rd set of guys came a week later to finally fix the leak in the water line they were rude, disrespectful and tried to get me to not put in a claim for my destroyed items. This install company is horrible and the installers are simply incompetent.

This service was used to install a new water line at out house where an old one existed from 20 years ago. It was quick, checked forleaks and very informative. No issues!

Service on second install was excellent. Service techs were knowledgeable and competent. Gave me good advice and very service oriented.

Installation went smooth as can be. Efficient and effortlessly.

They didnt do the installation correct the first time, didnt measure the water line correctly, and came up short, had to wait two weeks to get another longer water line ourselves then call them to install it :-(

Appointment to install water line was scheduled for the 15th from 12/6 I got a confirmation email with a time of 4:05 pm. They never called or showed up after that. They "completed" the order. Nobody ever came nothing was hooked up. Now fast forward to today when they were supposed to come again. They call to tell me that of the water line installation isn't super basic then I'll need a plumber and they CAN'T do it! So now I've got the new fridge and I've gotta outsource another company to come hook it up correctly!

Refrigerator works extremely well. I learned to close the freezer section properly and have not had any issues since

The crew made quick work of removal, disposal and installation. They made sure to provide me with all the information I would need to know and that the manuals were available to me.

Delivery was easy and efficient. We had challenges in getting this scheduled as Best Buy moved our dates a few times. After calling in, I was able to get it all straightened out.

We were completely satisfied with product installation. The installer even made some helpful suggestions related to care if the refrigerator.

Neat, gentle,on time, respectful organized, clean, professional

Marc and mark have been my installers for 2 items so far. They’ve been efficient, friendly, and great communication!!! Can’t wait to have them back for my new stove soon!

They showed up ahead of time which it was awesome! Much needed when it was a couple days before Christmas made my day. They did a great job